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Slomins vs ADT vs Brinks vs any other home security system vendor

M

Mike

I'll call RR

Mike
Mr.Double-sided tape said:
Yes . ADT charges $4 per month for monitoring fire, and $3 per month
for medical.
Check ADT.com and customize a system to see for yourself.
Be sure to empty the cart before looking at their other choices.
 
M

Mike

My friend has DSL and a hard wired security system and she reports she needs
to stop using dsl when she's using the 'phone.
Security installer also installed the dsl filter.

Mike
 
M

Mike

Guess I need to find out the make/model of any hardware I buy and match dsl
filter to it.

Mike
 
M

Mike

I called the ADT 800 # for the quote.

Mike

J. Sloud said:
If you deal with ADT directly then ADT is the installing, servicing,
and monitoring company.

If you deal with an authorized dealer then the dealer who is a local
alarm company, does the installation and service and ADT does the
monitoring.

The authorized dealer is authorized to sell ADT monitoring service.
ADT then buys the monitoring contract from the dealer. This is fine
as long as the dealer uses decent equipment and does a good
installation. The problem is that the dealer wants to install each
system as inexpensively as possible since their primary source of
revenue is the money they get from ADT for the monitoring contract.
They deal in volume and in "free" mini-systems with little motivation
for quality. This is the "two door and a motion fits all" free
systems that you'll hear the local alarm company guys bash. ADT's
vision is to have the dealers fill the "low" end of the market with
low cost leased systems that provide basic security and are sold in
very high volume.

On the other hand, ADT's branch corporate offices in the US sell
equipment outright to the end user. Like most businesses, they make
more money on larger sales, and will be more likely to size a system
that is appropriate to the size of your home. They also have a custom
home program in many cities that caters to the larger-sized, custom
home market. ADT doesn't directly manufacture equipment any more.
They have agreements with several major alarm equipment makers to
produce ADT-spec panels and devices. Ademco, Napco, EST, Notifier,
and Fire-Lite are some examples.
 
M

Mark Leuck

Sounds like the phone lines aren't wired right

Mike said:
My friend has DSL and a hard wired security system and she reports she needs
to stop using dsl when she's using the 'phone.
Security installer also installed the dsl filter.

Mike
 
R

Robert L Bass

Guess I need to find out the make/model of any hardware
I buy and match dsl filter to it.

Not really, Mike. DSL filters don't care what the make/model of
your alarm is. They simply block out the DSL signal whenever the
alarm wants to talk to the central station. They are not
hardware specific. Some folks report intermittent problems but
those are likely the result of a faulty unit.

--

Regards,
Robert L Bass

Bass Burglar Alarms
The Online DIY Store
http://www.BassBurglarAlarms.com
 
R

Robert L Bass

My friend has DSL and a hard wired security system
and she reports she needs to stop using dsl when
she's using the 'phone. Security installer also installed
the dsl filter.

She needs a DSL filter for her telephone as well as the one
connected to the alarm. Most DSL service providers supply
several filters with the DSL installation kit. If she didn't
receive them she can pick one up at Circuit City, Office Depot or
online at any electronics dealer. They're cheap and simple to
install.

--

Regards,
Robert L Bass

Bass Burglar Alarms
The Online DIY Store
http://www.BassBurglarAlarms.com
 
M

Mike

Who isresponsible for fixing it? I'll ask her if she has the verizon
maintenance plan.

Mike
 
M

Mike

The installer was very defensive when informed of the DSL problem, Robert.
Since installing the system he sold his company so he's not available. I'll
ask her if she has a service plan .

Mike
 
M

Mike

Good point. Might be difficult to check though. Which pair does pots use?
inside pair?

Mike
 
B

Bob Worthy

"Robert L Bass"
Mr. Sloud is correct. ADT is indeed the biggest by far. All of
the complaints (and they are numerous) that I've heard regarding
ADT involved their "authorized dealers". I've been in the trade
for 29 years and ADT is the only national alarm company that I
would consider working with if I were the consumer.

I guess that you don't know, or just ignore, that ADT's corporate alarm
license has been on probation for the last year in Florida and is now being
investigated for complaints that have come in while they were on probation.
We all know how you feel about regulation so it is no surpise that you would
deal or recommend someone that is in this predicament. It is very public
knowledge that being the biggest and wealthiest that they simply pay their
way out of their problems to the tune of 100's of thousand of dollars. A
simple search will show the states they have had simular problems.
 
R

Robert L Bass

The installer was very defensive when informed of the DSL problem, Robert.
Since installing the system he sold his company so he's not available. I'll
ask her if she has a service plan .

I have the DSL filters on my website. If you can't get the
dealer to do the right thing, you can just order one. It takes
all of 5 seconds to install one.

--

Regards,
Robert L Bass

Bass Burglar Alarms
The Online DIY Store
http://www.BassBurglarAlarms.com
 
R

Robert L Bass

I connected dsl filters to each RJ11 outlet.

OK, that's good. But you still need yet another DSL filter for
the alarm and this one needs to be compatible with the RJ31X jack
the alarm uses.

--

Regards,
Robert L Bass

Bass Burglar Alarms
The Online DIY Store
http://www.BassBurglarAlarms.com
 
R

RobertM

Robert said:
I have the DSL filters on my website. If you can't get the
dealer to do the right thing, you can just order one. It takes
all of 5 seconds to install one.

--

Regards,
Robert L Bass

Bass Burglar Alarms
The Online DIY Store
http://www.BassBurglarAlarms.com

What kind of outdated phone company do you guys have? My DSL filter is
part of the phone company interface. The phone lines are pure as the
driven snow.

Bob
 
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