whirlpool front-loading washer needs filter cleaned

[Mark Modrall]

Hi...

We bought a whirlpool front-loading washer a couple months back. Tried
washing a pillow that ended up exploding, so we have bits of foam all
through it.

Aside from the bits getting all over the wash, it seems to have
migrated/clogged the out-flow, so every load we get a warning message
about poor drainage and it takes forever to finish a cycle.

The manual mentions something about "cleaning the filter" but we didn't
see any description of how to do it. Sent email to Whirlpool but
haven't heard back yet.

Is this something we could/should do ourselves, or do we have to call a
repairman?

Thanks
Mark

 

[jakdedert]

Hi...

We bought a whirlpool front-loading washer a couple months back. Tried
washing a pillow that ended up exploding, so we have bits of foam all
through it.

Aside from the bits getting all over the wash, it seems to have
migrated/clogged the out-flow, so every load we get a warning message
about poor drainage and it takes forever to finish a cycle.

The manual mentions something about "cleaning the filter" but we didn't
see any description of how to do it. Sent email to Whirlpool but
haven't heard back yet.

Is this something we could/should do ourselves, or do we have to call a
repairman?

Thanks
Mark

I'm sure there's a filter that you can clean, and perhaps that will do
it. Google 'whirlpool front-loader service manual' or something
similar, and you'll likely find the answer. It's surprising that it's
not in the owners manual.

That said, you had a pretty severe instance of pollution there. It may
require more than simply cleaning 'a' filter. Hopefully not.

jak