New House Alarm - Am I locked out?

[Robert L Bass]

The same may apply to a dirty company in Sarasota, yes?

Leave "Defender" out of this.

 

[Picklesheimer]

What facts have you presented? You still have not read the thread, or have
chosen to ignore it in favor of your own version of reality.

fact 1:
THE COMPANY OWNS THE PART THAT CONTAINS THE PROPRIETARY INFORMATION.
How can you misinterpret that simple statement?

The tone of your posts are what is boorish.

is that better?

Perhaps you need a dictionary.

one of us does.

 

[Robert L Bass]

Leave "Defender" out of this.

BTW, I just noticed that this local ADT "authorized dealer"
is running an illegal ad for a "free" security system:
Defender Security - Authorized ADT Dealer.

May we assume that out ever-vigilant ECLB member will
get right on their case? Probably not.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Carl Carlson]

fact 1:
THE COMPANY OWNS THE PART THAT CONTAINS THE PROPRIETARY INFORMATION.
How can you misinterpret that simple statement?


is that better?


one of us does.

Indeed.
js

 

[[email protected]]

Uh, where did you read that the system belonged to the alarmco? I thought
the OP stated that he bought the house, and that the previous homeowner had
PURCHASED the equipment. Did I miss something?

js

You didn't miss anything. I don't know where he got that idea. They
DO sell parts and they DO sell service. If you call them they say
"you own the system." I don't want their "SERVICE", I wanted to use
the parts that I now own. I don't know if the phrase "came across an
abandoned system" is really applicable either, since they told me they
just shut it down about a month ago when the owner moved out. It
sounds like he selectively read a few sentences and went off on a
tangent.

To answer some of the other posters, though, you're right. It isn't
worth it. I stopped talking to Guardian altogether a week or so ago
since they wouldn't cooperate. A number of people have suggested
seeking counsel, but it's really just not worth the time over a $30ish
board. If it was a top-of-the-line system it might be worth making a
stink at this point, but it's not. I'm talking to a couple posters in
this thread, and have plans to contact a few more that offered their
help, about replacement options but I'm still surrounded by boxes at
this point and that has priority. I'll get something done in the next
few weeks.

 

[Robert L Bass]

In your case, contracting to perform fire and

burglary system work in the capacity of
designer and programmer w/o license would
fall under ECLB.

If you believe that, file a complaint.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Robert L Bass]

If you believe that, file a complaint.

Not worth my effort... There is no proof...

Uh-huh.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Picklesheimer]

You didn't miss anything. I don't know where he got that idea. They
DO sell parts and they DO sell service. If you call them they say
"you own the system."

read the contract einstein. you don't own the part that contains the
proprietary info. ie the board.

I don't want their "SERVICE", I wanted to use
the parts that I now own. I don't know if the phrase "came across an
abandoned system" is really applicable either, since they told me they
just shut it down about a month ago when the owner moved out.

that's because they own it and can do as they like with their property.

It
sounds like he selectively read a few sentences and went off on a
tangent.

it looks like you failed to read the contract and went off ass if you had.

To answer some of the other posters, though, you're right. It isn't
worth it. I stopped talking to Guardian altogether a week or so ago
since they wouldn't cooperate. A number of people have suggested
seeking counsel, but it's really just not worth the time over a $30ish
board. If it was a top-of-the-line system it might be worth making a
stink at this point, but it's not. I'm talking to a couple posters in
this thread, and have plans to contact a few more that offered their
help, about replacement options but I'm still surrounded by boxes at
this point and that has priority. I'll get something done in the next
few weeks.

now you sound like you know whats going on. if you're going to be your
own alarm
contractor then you'll have to do as an alarm contractor would do if
they came across
this system. 1. either learn to hack the board or 2. buy a new board.
or 3. put in new system. welcome to the bigs, kid.

 

[[email protected]]

read the contract einstein. you don't own the part that contains the
proprietary info. ie the board.


that's because they own it and can do as they like with their property.


it looks like you failed to read the contract and went off ass if you had.




now you sound like you know whats going on. if you're going to be your
own alarm
contractor then you'll have to do as an alarm contractor would do if
they came across
this system. 1. either learn to hack the board or 2. buy a new board.
or 3. put in new system. welcome to the bigs, kid.

It's like you're just pulling this stuff out of thin air. I called.
I asked, "do I own the panel in the basement?", and they gave me a
list of the parts of the system that I own. This included the keypad,
panel, sensors, all in-home wiring, and the siren. I can't get a copy
of the purchase agreement as they kindly put the previous owner's
social security number on it and won't redact it, but I had the
previous owner read me the parts on ownership and there was no clause
that they retained ownership of any part of the system itself. The
only way I can look at it myself is if I give them MY social security
number as if I was signing up for service, as they also refuse to send
out a blank copy of the agreement. I got to a third-level tech on
their customer service line, and their story never changed, so it
seems pretty unlikely they own the panel. Unless they're also in the
business of lying to people, which I suppose could be likely given
their behavior thus far.

In any case, why are you so threatened by this? There's no need to be
so condescending. You are not the king of security systems.

 

[Picklesheimer]

It's like you're just pulling this stuff out of thin air. I called.
I asked, "do I own the panel in the basement?", and they gave me a
list of the parts of the system that I own. This included the keypad,
panel, sensors, all in-home wiring, and the siren. I can't get a copy
of the purchase agreement as they kindly put the previous owner's
social security number on it and won't redact it, but I had the
previous owner read me the parts on ownership and there was no clause
that they retained ownership of any part of the system itself. The
only way I can look at it myself is if I give them MY social security
number as if I was signing up for service, as they also refuse to send
out a blank copy of the agreement. I got to a third-level tech on
their customer service line, and their story never changed, so it
seems pretty unlikely they own the panel. Unless they're also in the
business of lying to people, which I suppose could be likely given
their behavior thus far.

boy, that's sure a long winded way of saying you haven't read the contract.

In any case, why are you so threatened by this? There's no need to be
so condescending. You are not the king of security systems.

the question is why are you so sensitive about the facts. this is no
dig at you grasshopper. just trying to help you understand industry
standard contract language. after all, it's not rocket science. or it
may be to you?

 

[Picklesheimer]

Speaking of read the contract, I don't know that this practice is legal in
all states and I bet it doesn't stay that way where it is currently legally
tolerated.

I believe the part about you don't know! Let me help you. a contract is
an agreement between 2 parties, in this case. if one party doesn't like
the agreement then they don't sign it. if they do sign it then they are
a party to it and agree to abide by it. end of story. the company uses
industry standard language just like every other company including the
one you toil for. have you read the one the sales boys get signed?
apparently not.

If this is what a company uses to get and retain business, things
might not be going so well for them in a few years once the law catches up.

did you check their web page posted earlier in the thread and read about
all the awards they have received? guess not. seems they are doing
just fine without your sage business advise.

 

[[email protected]]

boy, that's sure a long winded way of saying you haven't read the contract.




the question is why are you so sensitive about the facts. this is no
dig at you grasshopper. just trying to help you understand industry
standard contract language. after all, it's not rocket science. or it
may be to you?

Well, I think that if I'm to be bound by a contract the previous owner
signed I should at least have the right to read it. Guardian says
otherwise, though. They will not provide me with a copy. Although
you can call them yourself and have them tell you the exact same thing
they told me. I've called about 6 times now and gotten the same story
every single time. The previous owner paid for the alarm outright and
was told he'd be able to use it locally should he discontinue
service. My neighbors, who all use this company, have the same
story. It's easy to say "well, you should have read the contract",
but when I never signed it and it is impossible for me to get a copy,
that should be causing some bells to go off. If it IS in the contract
that they retain ownership of the system, which I highly doubt at this
point, then I should be going after the seller of the house for
selling me a system he didn't own.

I'm not sensitive. You come in here calling people names and expect
to be treated with respect? Not going to happen...

 

[Doug]

I don't believe it matters what the original alarm contract did or didn't
state, you are not a party to that contract. Your source of relief, if you
deem it worth pursuing would be the seller of the home unless he/she
disclosed that the alarm system was either excluded from the sale or that it
was non-functional. The seller in turn may be able to obtain relief from the
party that sold him/her the alarm.
I doubt the alarm company has any legal obligation to you.

Doug

--

 

[Picklesheimer]

Well, I think that if I'm to be bound by a contract the previous owner
signed I should at least have the right to read it.

you can't be that thick. how could you be bound by someone else contract.

Guardian says
otherwise, though. They will not provide me with a copy. Although
you can call them yourself and have them tell you the exact same thing
they told me. I've called about 6 times now and gotten the same story
every single time. The previous owner paid for the alarm outright and
was told he'd be able to use it locally should he discontinue
service. My neighbors, who all use this company, have the same
story. It's easy to say "well, you should have read the contract",
but when I never signed it and it is impossible for me to get a copy,
that should be causing some bells to go off.

geez, are you a female, you keep whining about the same stuff over and
over. get over it.
like I previously said if you're going to play alarm contractor then
you have 3 options. 1 hack the board, 2 replace board, 3 replace system.
if you don't like that then dont' play. what is so difficult about
that. it's what we do all the time.

If it IS in the contract
that they retain ownership of the system, which I highly doubt at this
point, then I should be going after the seller of the house for
selling me a system he didn't own.

maybe, maybe not. again, read the contract. did you buy the house as is?

I'm not sensitive. You come in here calling people names and expect
to be treated with respect? Not going to happen...

touchy, touchy. don't care about your respect, never asked for it.
please mam, try to stay on task.

 

[[email protected]]

you can't be that thick. how could you be bound by someone else contract.


geez, are you a female, you keep whining about the same stuff over and
over. get over it.
like I previously said if you're going to play alarm contractor then
you have 3 options. 1 hack the board, 2 replace board, 3 replace system.
if you don't like that then dont' play. what is so difficult about
that. it's what we do all the time.


maybe, maybe not. again, read the contract. did you buy the house as is?




touchy, touchy. don't care about your respect, never asked for it.
please mam, try to stay on task.

If the previous owner signed the contract and it stated that Guardian
owned the system, then I am indeed responsible for that contract. I
cannot simply claim to own the equipment because I bought the house
and the equipment is in the house. I cannot throw that equipment away
unless I'm willing to get billed for it. You keep telling me to read
the contract, and I simply can't get it. This should be indicative of
the caliber of company I'm dealing with, as an honest company would
have no trouble permitting such a request. What makes me wonder is
you mentioned all the "awards" on Guardian's site, but I see none
whatsoever. Since I mentioned I was discussing this here, it makes me
a little suspicious, especially since this is the only thread you've
ever participated in.

Anyway, there's no need to continue acting like a 4 year old to get
your point across... and you berate me for repeating myself? Your
replies from now on should simply say "contract" and that's it. It
might even be more persuasive than your current name-calling tactic.

 

[[email protected]]

I don't believe it matters what the original alarm contract did or didn't
state, you are not a party to that contract. Your source of relief, if you
deem it worth pursuing would be the seller of the home unless he/she
disclosed that the alarm system was either excluded from the sale or that it
was non-functional. The seller in turn may be able to obtain relief from the
party that sold him/her the alarm.
I doubt the alarm company has any legal obligation to you.

Doug

That's what I was thinking.

 

[Picklesheimer]

If the previous owner signed the contract and it stated that Guardian
owned the system, then I am indeed responsible for that contract.

are you making payments? that's part of the contract too. no. well
then I guess you're not.

I
cannot simply claim to own the equipment because I bought the house
and the equipment is in the house.

you're catching on

I cannot throw that equipment away
unless I'm willing to get billed for it.

sure you can

You keep telling me to read
the contract, and I simply can't get it.

you don't have to. I already pointed out the relevant clause that has
you sideways. please TRY to keep up.

This should be indicative of
the caliber of company I'm dealing with, as an honest company would
have no trouble permitting such a request.

geez, there you go again. what makes you think you are privy to
someones else's contract. ever heard of privacy laws? if they did
violate the law and let you see someone else's contract what would you
call them then.....criminal and rightly so.

What makes me wonder is
you mentioned all the "awards" on Guardian's site, but I see none
whatsoever. Since I mentioned I was discussing this here, it makes me
a little suspicious, especially since this is the only thread you've
ever participated in.

Anyway, there's no need to continue acting like a 4 year old to get
your point across... and you berate me for repeating myself? Your
replies from now on should simply say "contract" and that's it. It
might even be more persuasive than your current name-calling tactic.

who's calling the company that lives up to it's contract names? that'd
be u missy. I see facts and logic are not you're forte, but you just
keep wishing for you're idea of a perfect world in one hand and try
taking a dump in the other. report back which one fills up faster.
in the mean time you still don't have a working security system.

 

[[email protected]]

sure you can

If the equipment is truly theirs, then no I certainly cannot. I can
give them a reasonable time frame to come pick it up, but I can't just
toss it in the trash.

geez, there you go again. what makes you think you are privy to
someones else's contract. ever heard of privacy laws? if they did
violate the law and let you see someone else's contract what would you
call them then.....criminal and rightly so.

....because sending a blank copy of their standard contract is a huge
violation of privacy law? I seriously doubt that.

who's calling the company that lives up to it's contract names? that'd
be u missy. I see facts and logic are not you're forte, but you just
keep wishing for you're idea of a perfect world in one hand and try
taking a dump in the other. report back which one fills up faster.
in the mean time you still don't have a working security system.

I think during the entire thread I called them "jerks" on one
occasion, and that's about it. I think that's pretty reserved given
how they treated me on the phone, especially since, for example,
you've called me worse and I've done absolutely nothing to you. Let's
be clear here, since you're big on "facts and logic". The FACT is the
only way YOU have access to the contract that applies is if YOU work
for Guardian. Otherwise, you can only guess and pretend to know
exactly what applies.

 

[Picklesheimer]

You keep telling me to read
the contract, and I simply can't get it.

now you want us to believe you don't have access to the contract you
signed when you bought the house either? OK, now I get it. does your
mommy know you are on the computer?
Listen enough tit for tat. you got maybe the best advise earlier in
the thread. just send the board off to be unlocked. if it is a working
board that is not damaged in some way it will probably come back with
all the programming intact. all you will have to do is hook it back up
and bingo, you will have a working security system with a default access
code. which you will then change to keep out unauthorized access just
like the evil alarmco. no fuss no muss. unless it has already been
damaged in which case you will have a damaged board with a default
access code. in which case you will have to buy a new board and learn
how to program it. welcome to the world of alarm contracting. so maybe
instead of this shot in the dark approach you will buy a new system
altoghether and install it and learn to program it.
you know it might just be easier to get a real alarmco to do this and
just get it done. Try Guardian. I hear they're good.

 

[Picklesheimer]

you know it might just be easier to get a real alarmco to do this
and just get it done. Try Guardian. I hear they're good.

plus you know for sure they won't be giving out you're private info to
anybody, right.