DST any ideas what I might be doing wrong

[Ziggy]

I have updated the DTS for my area, NYC, on my computer for my Napco
software. I update the panel and it says time is withing limits but it
does not change. My computer has the correct time but the panel still
shows an hour behind.

I am using the latest windows version of the napco software.

Thanks for you help
Steven

 

[Robert L Bass]

I have updated the DTS for my area,

NYC, on my computer for my Napco
software. I update the panel and it
says time is withing limits but it does
not change. My computer has the
correct time but the panel still shows
an hour behind.

I am using the latest windows version
of the napco software.

Have you updated the chip in the panel yet?
Napco is supplying the version 50 chip free
(you have to pay for shipping but that's only
a couple of dollars). Once you have the new
chip you can change the DST parameters
so the panel automatically sets the time for
the new DST.

If your system was professionally installed
your dealer should swap the chip for you.
They'll probably charge you for the service
visit since the DST change was not something
under their control.

If you have no alarm company, contact me
and I'll arrange for a chip to be sent to you.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Ziggy]

Have you updated the chip in the panel yet?
Napco is supplying the version 50 chip free
(you have to pay for shipping but that's only
a couple of dollars). Once you have the new
chip you can change the DST parameters
so the panel automatically sets the time for
the new DST.

If your system was professionally installed
your dealer should swap the chip for you.
They'll probably charge you for the service
visit since the DST change was not something
under their control.

If you have no alarm company, contact me
and I'll arrange for a chip to be sent to you.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233http://www.bassburglaralarms.com
=============================>

Thanks Robert. I bought the panel and keypads from you. If I change
the chip do I need to program everything again???

 

[Ziggy]

Have you updated the chip in the panel yet?
Napco is supplying the version 50 chip free
(you have to pay for shipping but that's only
a couple of dollars). Once you have the new
chip you can change the DST parameters
so the panel automatically sets the time for
the new DST.

If your system was professionally installed
your dealer should swap the chip for you.
They'll probably charge you for the service
visit since the DST change was not something
under their control.

If you have no alarm company, contact me
and I'll arrange for a chip to be sent to you.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233http://www.bassburglaralarms.com
=============================>

Forgot to mention it is a Gemini P3200 panel.

 

[Robert L Bass]

Thanks Robert. I bought the panel and

keypads from you. If I change the chip
do I need to program everything again???

Usually not, but it's always best to save
(upload) the program to your PC before
you start. Then all you need to do is
download it to the panel to make sure
everything is right.

I've been getting lots of calls for new
chips for the Napco P3200 panel. I got
a prioce from my distributor and posted
the chip (the part number is P3200CHIP)
on my website.

I checked my records and only the new
battery shows up. How long ago did you
get the P3200 panel from me?

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Ziggy]

Usually not, but it's always best to save
(upload) the program to your PC before
you start. Then all you need to do is
download it to the panel to make sure
everything is right.

I've been getting lots of calls for new
chips for the Napco P3200 panel. I got
a prioce from my distributor and posted
the chip (the part number is P3200CHIP)
on my website.

I checked my records and only the new
battery shows up. How long ago did you
get the P3200 panel from me?

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233http://www.bassburglaralarms.com
=============================>

I bought it about 2 years ago.

 

[Ziggy]

Usually not, but it's always best to save
(upload) the program to your PC before
you start. Then all you need to do is
download it to the panel to make sure
everything is right.

I've been getting lots of calls for new
chips for the Napco P3200 panel. I got
a prioce from my distributor and posted
the chip (the part number is P3200CHIP)
on my website.

I checked my records and only the new
battery shows up. How long ago did you
get the P3200 panel from me?

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233http://www.bassburglaralarms.com
=============================>

Will the panel master code be changedd if I switch the chip?