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Denon AVR-1912 E2/EA

Endoscope now working again - case of re-plugging its USB in a different USB socket of the Lab PC! So I shall go back to Plan'A'. Michael Studio1 UK 18:58BST 17-06-2018
 
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Having dismantled the 'stack' from the Chassis I have been making plocketry continuity checks between the AV_B'D and the SIDE_CONT and the AV_B'D and the FRONT_CONT. All OK. There is one problem: on Page114/E1 & G1 - there is NO continuity on the AV-B'D between : CP14 pin18(RET_GND) - and - CN115 pin1 (RET_GND). This continuity is given on the PCB - in the foil trace. When powered, IC30 pin7 Page114/B5 - is only getting 1.5V. (ref.DAGND) but 5.1V. ref.CP13A pin4 Page110/B4. I have inserted a JUMPER between CN115pin2 and CP14pin18. Now IC30 is getting 5V. at pin7 ref. pin9. The signal tones are not now arriving at IC30. I shall power down the AVR and wait for guidance. Should I have inserted that Jumper there? Like that? or not? Michael Studio1 UK 19-06-2018 17:02BST
 
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I have inserted a JUMPER between CN115pin2 and CP14pin18. Now IC30 is getting 5V. at pin7 ref. pin9. ..Should I have inserted that Jumper there?
Yes, that's fine.
I think the jumper is warranted since those two points are the same and connected on the print. The only thing is IC30 pin7 should reference pin 8 (Dgnd) Not pin 9 (SDTO).

Our starting point is making sure the ICs are powered up. We can look at audio signals later.
 
Yes, that's fine.
I think the jumper is warranted since those two points are the same and connected on the print. The only thing is IC30 pin7 should reference pin 8 (Dgnd) Not pin 9 (SDTO).

Our starting point is making sure the ICs are powered up. We can look at audio signals later.
Thanks, John. Yes I agree - and I had this in mind to do today. But before I can I must get this wretched USB Camera working so I can see to probe the pins. Sorry about the IC30 pin number - I had corrected it to pin7 but neglected to obliterate the original. Need more powerful explosives, obviously. What I did was to put the NEG probe on pin8 and the POS probe on pin6 - that ensured I was getting the correct reading. When I can view all the relevant pins for:IC30 (OK) IC21, IC22, U8, IC29, IC28A & IC28B, and IC801 - which IC801 I might just be able to do without the USB Camera, then we'll see "what's what". Wretched camera - works on 'VLC media player' but is fuzzy and the pins are indistinct - doesn't work on 'OBS Studio' which has much better resolution. I wonder if there's another programme I could download . . . Michael Studio1 UK 10:55BST 20-06-2018
 
I have been TOO hasty! I neglected to connect CP/CN12 ! ! ! Now connected - yet because I cannot see the pins to the IC's on the FOIL_SIDE of the HMDI_B'D it is not possible to probe the IC's mounted there. However according to my 'Audio Signal Path' which goes through IC801 (Page114) at pin83-84 -> pin54-55 to get to IC30 (Page126) since the signals/tones get to IC30 pin1-2 then logically IC801 is getting power. Well, we're getting there (slowly) and haven't blown any more fuses. There is still no SIgnal Tones at default FL & FR though. I must wait until I can get the Endoscope working with high resolution before I can probe for Voltages on the Foil Side of the HMDI_B'D. Michael Studio1 UK 12:00BST 20-06-2018
 
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When you are satisfied that voltages/gnds are present where needed, I'd take another shot at doing a factory reset to re-initialize the microprocessor.
Thanks, John. That's a good notion! I shall have to work a way round the Endoscope not working - or get it working. It seems I need to get the Endoscope 'into' the programme 'OBS Studio' - then all will function correctly - and I'll see again! Who knows - that may happen today! Michael Studio1 UK 06:54BST 21-06-2018 (Longest Day)
 
WELL . . . I have the Endoscope working and had to go On-Line to find out how to get it working with the OBS Studio programme. The resolution is so much better than with VLC. I got 'so far' with my 'Probes - for - Volts' but this is a Very Difficult thing to do - like driving backwards with an articulated truck using rear-view mirror only - when you can only ride a bicycle. Checked Voltages on IC30 +5V, IC21 +3.3V (DGND), IC22 +3.3V, U8 DA3.3V & DA1.1V, IC29 DA+5V., IC28A -7V., IC28B +8V., IC801 A+7V. ref. Chassis GND. Now to evoke "Factory Reset" Page19, Mode 4. The result of Factory Reset is that, Having inserted 500cps into VAUXL and 700cps into VAUXR these Signal Tones only get as far as CX4 (the ffc ribbon) Page129/N6 and detected at the HDMI_B'D. Turning off the AVR and then powering it up again made no difference. The AVR came on with VAUX as default - which is nornal. Michael Studio1 UK 18:05BST 21-06-2018
 
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Perhaps FB54, or FB91 is out blocking VAUXL path?
Interesting point, John. I was at one time very suspicious of these coils. However it is both VAUXL & VAUXR which are suddenly playing coy. There must be a common factor. Based on our findings so far the strange reason behind the intermittent loss of power seems to be an 'open' between those two GND points on Page114 - CN115 pins1-2 and CP14 pins 18-19. How this happened I cannot fathom, but inserting a Jumper on the FOIL_SIDE of the HDMI_B'D cleared that up. Did it, however, create a new problem? I must now check the power to IC801 again through which both VAUXL&R go on their way to IC801. This is the only dynamic component between CX4 pin6-8 on the HDMI_B'D and IC30. The Power is lost to IC801 pin30 and to IC30 is fluctuating around 4.7V. Michael Studio1 UK 21:07BST 21-06-2018
 
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You said
Signal Tones only get as far as CX4 (the ffc ribbon) Page129/N6
I interpret this to mean Audio VAUXL is arriving at CX4 pin 8 but you can not pick it up anywhere else, including the other end at CN2 pin 5.
The open Gnd problem was why you didn't have IC power. You couldn't pinpoint exactly where continuity was lost so we jumpered across where you should have had continuity (according to the print) anyway.

The Audio path of VAUXL/R is a separate problem as far as I'm concerned.

Question 1: Are you getting Power Vcc/Gnds at the ICs?

Question 2: If Audio is only getting to CX4, exactly where are you losing it beyond that?
 
You said
I interpret this to mean Audio VAUXL is arriving at CX4 pin 8 but you can not pick it up anywhere else, including the other end at CN2 pin 5.
The open Gnd problem was why you didn't have IC power. You couldn't pinpoint exactly where continuity was lost so we jumpered across where you should have had continuity (according to the print) anyway.

The Audio path of VAUXL/R is a separate problem as far as I'm concerned.

Question 1: Are you getting Power Vcc/Gnds at the ICs?

Question 2: If Audio is only getting to CX4, exactly where are you losing it beyond that?

Thanks, John - you have it in a nutshell. The strange thing is, this happened, as far as I'm aware, when I activated "Factory Reset". So today I must find out the answers to your two Q's. First, though, I have checked the available power: CP13A pin6 = -7.83V. pin7 = +8.1V. ref. pin4 = AGND. pin10 = +5V. Now to the IC's. IC30 pin6-7 = +4.99V. ref. CP11 pin33 = DAGND. IC801 pin30 = +7.3V. pin52 = -7V. I am still getting no Signal Tones at IC30. So check if the Signal Tones are getting to CP11 pin4 & 6 then to CP114 pin17 & 18 then to IC801 pin83 & 84 - then see if they're coming out the other side at IC801 pin 55 & 54 - short answer: NO. Don't tell me IC801 is fried . . . or did I do wrong in the Factory Reset Page19, Mode4.
Michael Studio1 UK 08:46BST 22-06-2018
 
This happened, as far as I'm aware, when I activated "Factory Reset". ---- Don't tell me IC801 is fried . . . or did I do wrong in the Factory Reset Page19, Mode4.
When its "Reset", I believe your presets are lost and need to be reprogrammed. So you probably need to walk through the set-up procedure.

It looks like you should also run the diagnostic mode (10). This should help shine some light on where your loosing your signals.
 
When its "Reset", I believe your presets are lost and need to be reprogrammed. So you probably need to walk through the set-up procedure.

It looks like you should also run the diagnostic mode (10). This should help shine some light on where your loosing your signals.
Thanks for looking into this, John, this is a quandary! Since it's so late here I'll have to look into this over the week-end. Re-programmed, you say. I tried Page 19, Mode 10 - but that is a confusing Mode - for it is exactly the same as Mode 11 and the message on the screen said: Remote? Though I do have the remote, there was nothing I could do with it. Maybe the Remote needs setting up as well. My purpose for trying Mode 10 was this is the Diagnostic Mode which confirms Audio Paths (troubleshooting) and I thought it might tell me something useful. I don't know what goes on in IC801 between pin 83 (VAUXR) and pin 55 (A/D_R) and the same with pin 84 and 54 - but assume the signal is processed in some way, for it is lower in volume when it leaves IC801 en route to IC30 - or would be if it worked. Michael Studio1 UK 23:14BST 22-06-2018
 
Also make sure the remote in in the right mode. This usually means first pushing the remote button that controls the AVR, as opposed to TV or some other peripheral.

If you diligently read the manual, you'll likely figure it out.

I suggest trying a real analog source for your input like a CD player or something. Perhaps the 700cps you've been injecting isn't the right amplitude?

Good luck, we're rooting for you.
 
Have you checked the batteries on the remote. You can use your phone's camera to see if the Remote is transmitting.
Thank you, Dries. If I press any button on the remote an "M" shows in its screen - so the batteries are OK (I assume?) As for using my mobile - I wonder how that works? I am intrigued! Michael
 
Also make sure the remote in in the right mode. This usually means first pushing the remote button that controls the AVR, as opposed to TV or some other peripheral.

If you diligently read the manual, you'll likely figure it out.

I suggest trying a real analog source for your input like a CD player or something. Perhaps the 700cps you've been injecting isn't the right amplitude?

Good luck, we're rooting for you.
Than you, John, I haven't actually had a need to even try the remote up to now. I'll reassemble the 'stack' in the AVR and 'give it a go'. I removed the HDMI_B'D in order to physically measure the IC801 to get a nozzle for the 858D soldering station ready to replace it. I'm hoping, of course, this will not be necessary!

As for the manual - I only have the Service Manual so if the info isn't in there I'll download the User Manual - and, as you say, diligently read it.

The 2 channel Signal generator defaults to 10V. output, but I have been using 1V. for each channel - and it has worked so far. Your suggestion of a CD player is a good one and I will try it.
Thanks for the 'rooting powder'! I need it! Michael Studio1 UK 08:07BST 23-06-2018
 
I have reassembled the AVR in the Lab and checked the Remote. Pressing the DVD button on the remote changes the setting on the AVR screen to DVD. It does this for any of the inputs - so remote is OK. In order to carry out any more tests and get feedback from the AVR I must move it to attach by HDMI cable to a T/v. Michael
 
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