Stupid Verizon Phone Techs installing DSL

[nick markowitz]

Have an alarm customer who i rigged up one of those Door Bell Fone units
which allows the house phone to ring and answer front door when door bell
button is pushed. Customer orders DSL 3 different Verizon Techs come on site
and can not figure out why they can not get DSL signal into house dispite
fact Door Bell Fone unit is staring them right in the face beside the alarm
equiptment which is where the demarc is. Last tech gets shocked by phone
line when some one rings it and scares my customer telling her she can have
a FIRE because way alarm system is wired into phone system .Calls and tells
me can not have unit on line becuse its not FCC approved etc.
At which point i get on site show **** head the FCC registration number and
paper works
a Simple disconect of Door Bell Fone and DSL signal is working into house .
Rehooked up doorbell phone on unused second line and when second line on
phones rings its front door. He tells me no one hs eve seen one f these
units before?

TALK ABOUT STUPID FUCKING ASSHOLES VERIZON HIRES THESE DAYS.
Is it me or is it the fact all cable and telephone companys hire these days
are a bunch of dumb fucking back woods hicks subs for minimum wage give
them 2 days training and set them loose.
I have yet to see one DSL, digital cable phone line or cable voip go in the
last 5 years where an alarm system is involved where the tech was not a
complete fucking idiot who screws up the alrm and phone lines and who i
would not allow in my own home just from there aperance. tell me thes
Cable and Phone Companys have some good compitant people I know they have
them on the commercail side. some times..

 

[spike]

Have an alarm customer who i rigged up one of those Door Bell Fone units
which allows the house phone to ring and answer front door when door bell
button is pushed. Customer orders DSL 3 different Verizon Techs come on
site and can not figure out why they can not get DSL signal into house
dispite fact Door Bell Fone unit is staring them right in the face beside
the alarm equiptment which is where the demarc is. Last tech gets shocked
by phone line when some one rings it and scares my customer telling her
she can have a FIRE because way alarm system is wired into phone system
.Calls and tells me can not have unit on line becuse its not FCC approved
etc.
At which point i get on site show **** head the FCC registration number
and paper works
a Simple disconect of Door Bell Fone and DSL signal is working into house
. Rehooked up doorbell phone on unused second line and when second line on
phones rings its front door. He tells me no one hs eve seen one f these
units before?

TALK ABOUT STUPID FUCKING ASSHOLES VERIZON HIRES THESE DAYS.
Is it me or is it the fact all cable and telephone companys hire these
days are a bunch of dumb fucking back woods hicks subs for minimum wage
give them 2 days training and set them loose.
I have yet to see one DSL, digital cable phone line or cable voip go in
the last 5 years where an alarm system is involved where the tech was not
a complete fucking idiot who screws up the alrm and phone lines and who
i would not allow in my own home just from there aperance. tell me thes
Cable and Phone Companys have some good compitant people I know they have
them on the commercail side. some times..

wish I could but in 25, 27, 30 years [take your pick] have only seen 1 or 2
that knew anything more than the basic. hell most even phuk up a RJ31X
and that is basic.

 

[Crash Gordon]

Where you been?...it's always been like that. It's a fine telcom tradition
of fucking up alarm wiring and blaming it on us. I've only run into a
handful of telco guys that knew how to do RJ's without screwing up
everything.

BTW... I have 3 Door Fon units in three different homes with DSL/VDSL and
the work fine...not sure why. But the last one I did a couple of weeks ago
rings funny...like the voltage is weak or something, not gonna worry about
it since it works fine.


| Have an alarm customer who i rigged up one of those Door Bell Fone units
| which allows the house phone to ring and answer front door when door bell
| button is pushed. Customer orders DSL 3 different Verizon Techs come on
site
| and can not figure out why they can not get DSL signal into house dispite
| fact Door Bell Fone unit is staring them right in the face beside the
alarm
| equiptment which is where the demarc is. Last tech gets shocked by phone
| line when some one rings it and scares my customer telling her she can
have
| a FIRE because way alarm system is wired into phone system .Calls and
tells
| me can not have unit on line becuse its not FCC approved etc.
| At which point i get on site show **** head the FCC registration number
and
| paper works
| a Simple disconect of Door Bell Fone and DSL signal is working into house
..
| Rehooked up doorbell phone on unused second line and when second line on
| phones rings its front door. He tells me no one hs eve seen one f these
| units before?
|
| TALK ABOUT STUPID FUCKING ASSHOLES VERIZON HIRES THESE DAYS.
| Is it me or is it the fact all cable and telephone companys hire these
days
| are a bunch of dumb fucking back woods hicks subs for minimum wage give
| them 2 days training and set them loose.
| I have yet to see one DSL, digital cable phone line or cable voip go in
the
| last 5 years where an alarm system is involved where the tech was not a
| complete fucking idiot who screws up the alrm and phone lines and who i
| would not allow in my own home just from there aperance. tell me thes
| Cable and Phone Companys have some good compitant people I know they have
| them on the commercail side. some times..
|
|

 

[Robert L Bass]

Don't hold back, Nick. Tell us how
you really feel about these folks.

One of my favorite telco idiots was a
guy who responded to a customer's
complaint of static noise on the
phone line. There was a keypad
about 2 feet away from the wall phone
in the kitchen. The telco-idiot put the
phone to his ear, thumped the keypad
with his hand and said, "That's it.
Your alarm is causing the problem.

He then went to the basement, cut
our RJ31X cable and left. The static,
of course, remained.

The client, who also happened to be
personal friend, called me. They had
one of the older model protectors with
the screw-in carbons. I unscrewed
both of them, scraped a build-up of
material off and tightened them up.
No more static. It was a 2-minute
repair job. I reconnected my
RJ31X and all was well.

The following has happened numerous
times at various locations. Telco-idiot
responds to a call about static in the
phone line in another site. This is after
a rain storm.

TI disconnects the RJ31X, tells the
customer the alarm is at fault and
leaves. Upon investigation we find no
problem with the alarm or the RJ31X
wiring. The problem recurs after every
strong rain. It also goes away as soon
as the rain dries up.

I mentioned this to my father, who
happens to be a retired chemical engineer
one time. He asked, "Are the phone lines
near any oak trees?"

Huh?

It turns out most of the problem comes from
aerial drops passing near trees. Oaks in
particular are associated with the problem.
Squirrels love to nest in oaks because they
are a primary food source. Squirrels also
like to use insulation to pad their nests. They
chew the tops of the cables bare.

Because they are not grounded the squirrels
survive (similar to people flying inverted on
levitating ladders). When it rains the water
creates a low grade short which causes the
characteristic noise in the lines.

The same happens, albeit less frequently,
with underground aerials, though the likely
culprits are ground vermin. In cold climes
repeated freezing and thawing can affect
insulation where the cable comes near the
surface.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-866-1100
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Rich]

Yes; in the two way business we use leased lines to control transmitters
remotely. After there installed and there is noise or trouble on the line it
is hard to get the phone company to take responsibility for there actions.



They have to come out two and three times and bring a helper till they get
it resolved.





In there monthly testing they left a test jumper on the line or tagged a
dial line across the line some where.

I get paid by the hour.

 

[Doug]

--

Don't hold back, Nick. Tell us how
you really feel about these folks.

One of my favorite telco idiots was a
guy who responded to a customer's
complaint of static noise on the
phone line. There was a keypad
about 2 feet away from the wall phone
in the kitchen. The telco-idiot put the
phone to his ear, thumped the keypad
with his hand and said, "That's it.
Your alarm is causing the problem.

He then went to the basement, cut
our RJ31X cable and left. The static,
of course, remained.

The client, who also happened to be
personal friend, called me. They had
one of the older model protectors with
the screw-in carbons. I unscrewed
both of them, scraped a build-up of
material off and tightened them up.
No more static. It was a 2-minute
repair job. I reconnected my
RJ31X and all was well.

The following has happened numerous
times at various locations. Telco-idiot
responds to a call about static in the
phone line in another site. This is after
a rain storm.

TI disconnects the RJ31X, tells the
customer the alarm is at fault and
leaves. Upon investigation we find no
problem with the alarm or the RJ31X
wiring. The problem recurs after every
strong rain. It also goes away as soon
as the rain dries up.

I mentioned this to my father, who
happens to be a retired chemical engineer
one time. He asked, "Are the phone lines
near any oak trees?"

Huh?

It turns out most of the problem comes from
aerial drops passing near trees. Oaks in
particular are associated with the problem.
Squirrels love to nest in oaks because they
are a primary food source. Squirrels also
like to use insulation to pad their nests. They
chew the tops of the cables bare.

Because they are not grounded the squirrels
survive (similar to people flying inverted on
levitating ladders). When it rains the water
creates a low grade short which causes the
characteristic noise in the lines.

The same happens, albeit less frequently,
with underground aerials, though the likely
culprits are ground vermin. In cold climes
repeated freezing and thawing can affect
insulation where the cable comes near the
surface.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-866-1100
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Doug]

says RLB carefully baiting his hook

Doug

 

[Robert L Bass]

Do you not know what an "underground aerial" is?

 

[Doug]

I know what a baited hook is, and I know you used the term to try and catch
someone.

Do I not know what underground aerial is? careful, you're going to snag
yourself on your own hook.

I do know what underground aerial is, if that answers your question

Doug

--

 

[Frank Olson]

Have an alarm customer who i rigged up one of those Door Bell Fone units
which allows the house phone to ring and answer front door when door bell
button is pushed. Customer orders DSL 3 different Verizon Techs come on site
and can not figure out why they can not get DSL signal into house dispite
fact Door Bell Fone unit is staring them right in the face beside the alarm
equiptment which is where the demarc is. Last tech gets shocked by phone
line when some one rings it and scares my customer telling her she can have
a FIRE because way alarm system is wired into phone system .Calls and tells
me can not have unit on line becuse its not FCC approved etc.
At which point i get on site show **** head the FCC registration number and
paper works
a Simple disconect of Door Bell Fone and DSL signal is working into house .
Rehooked up doorbell phone on unused second line and when second line on
phones rings its front door. He tells me no one hs eve seen one f these
units before?

TALK ABOUT STUPID FUCKING ASSHOLES VERIZON HIRES THESE DAYS.
Is it me or is it the fact all cable and telephone companys hire these days
are a bunch of dumb fucking back woods hicks subs for minimum wage give
them 2 days training and set them loose.
I have yet to see one DSL, digital cable phone line or cable voip go in the
last 5 years where an alarm system is involved where the tech was not a
complete fucking idiot who screws up the alrm and phone lines and who i
would not allow in my own home just from there aperance. tell me thes
Cable and Phone Companys have some good compitant people I know they have
them on the commercail side. some times..

Y'know? Your "Anglisch" goes all to hell when you're mad.

I've had three Telus Techies at my house over the years. They're told
to terminate to the protector, make sure there's dial-tone, and leave.
Telus charges 100 smackers for that. They call it a "basic connection
fee". If you want the Techie in the house to hook up your phone lines,
that's an extra 25 smackers for every 15 minutes he's *in the house*.
After reading your "nightmare", it'll be a cold day in Sarasota that
they'll ever step over the thresh-hold.

 

[Robert L Bass]

I know what a baited hook is, and I

know you used the term to try and
catch someone.

What, me use terminology that most of
the iodiots here don't know? How could
you even think such a thing? :^)

Do I not know what underground
aerial is? careful, you're going to snag yourself on your own hook.

Not likely. I assumed you knew.

I do know what underground aerial is
if that answers your question

Congratulations.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-866-1100
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Frank Olson]

What, me use terminology that most of
the iodiots here don't know?

"Idiots" aren't allowed to post here. Please leave.

 

[Stanley Barthfarkle]

Have an alarm customer who i rigged up one of those Door Bell Fone units
which allows the house phone to ring and answer front door when door bell
button is pushed. Customer orders DSL 3 different Verizon Techs come on
site and can not figure out why they can not get DSL signal into house
dispite fact Door Bell Fone unit is staring them right in the face beside
the alarm equiptment which is where the demarc is. Last tech gets shocked
by phone line when some one rings it and scares my customer telling her
she can have a FIRE because way alarm system is wired into phone system
.Calls and tells me can not have unit on line becuse its not FCC approved
etc.
At which point i get on site show **** head the FCC registration number
and paper works
a Simple disconect of Door Bell Fone and DSL signal is working into house
. Rehooked up doorbell phone on unused second line and when second line on
phones rings its front door. He tells me no one hs eve seen one f these
units before?

TALK ABOUT STUPID FUCKING ASSHOLES VERIZON HIRES THESE DAYS.
Is it me or is it the fact all cable and telephone companys hire these
days are a bunch of dumb fucking back woods hicks subs for minimum wage
give them 2 days training and set them loose.
I have yet to see one DSL, digital cable phone line or cable voip go in
the last 5 years where an alarm system is involved where the tech was not
a complete fucking idiot who screws up the alrm and phone lines and who
i would not allow in my own home just from there aperance. tell me thes
Cable and Phone Companys have some good compitant people I know they have
them on the commercail side. some times..

Part of my customer orientation when I was installing would be "If you have
ANY phone work done, anything at all, call and I'll walk you through a
communciation and line seizure test".

Never failed- the $25/hr union phone tech would ALWAYS screw up the RJ31x...
I can only imagine what it's like now that everyone is scrambling to get DSL
and Cable modem/telephone service in.

 

[Splat]

TALK ABOUT STUPID FUCKING ASSHOLES VERIZON HIRES THESE DAYS.
Is it me or is it the fact all cable and telephone companys hire
these days are a bunch of dumb fucking back woods hicks subs for
minimum wage give them 2 days training and set them loose.

It amazes me how many people I ran into when I was working for the biggest
telecom company in the US that had no prior telecom or even computer
knowledge or backgroud. How'd they get hired in the first place? Friend or
family member get them in.

 

[spike]

Do you not know what an "underground aerial" is?

no, care to elaborate?

 

[Robert L Bass]

no, care to elaborate?

Nope. Ask Olson if you believe he knows anything (he doesn't). Bug will have to tell him first.

 

[EyeBee]

Do you not know what an "underground aerial" is?

sounds like an oxymoron. like jumbo shrimp or Basshome customer service.

 

[Frank Olson]

sounds like an oxymoron. like jumbo shrimp or Basshome customer service.

ROFL!!!

 

[Jim]

That funny ............!!!!!!!