Maker Pro
Maker Pro

Low Cost VOIP Providers

J

Joerg

Don said:
Hi Joerg,



The *core* bag has very little in it -- things that we could
carry for *days* if need be (knowing that *water* would be
what we were carrying in the other hand!).

E.g., a radio that operates off solar or a "crank"; a flint;
"workman multitool/knife"; balls of cotton & vaseline; some meds;
plastic sheeting (think tarp/tent); socks; mess kit; etc.

Well, we aren't quite that prepared. Yet.

I'm either working or trying to get a handle on the nature of the
outage. E.g., the natural gas outage wasn't immediately apparent
as such. Happened in the wee hours of the morning so its not
like I could call neighbors and ask if *they* had heat.

So, I spent a fair bit of time diagnosing the furnace (seemed
more likely that the furnace not lighting would be a local
problem to *this* house and not a city-wide gas outage! :> ).
Checking for news reports (online and OTA broadcast). And,
calling the gas company (I detected this *so* early that the
folks at the gas company weren't even aware of its extent).

Then, arranging so SWMBO wouldn't be uncomfortable when she
woke up to a cold house.

We like to keep things autonomous, in our case a wood stove. The pellet
stove downstairs and the central gas heating can't be depended upon
because neither will work when the power is out. The wood stove has fans
which I could either take off within minutes or feed from a little
inverter and backup battery.

Thankfully, only heat and hot water are gas-fired, here.
So, we could still prepare meals indoors, etc. But, showers
are out of the question! (I delight in LONG, HOT showers!)

Once the sun came up and I could suspect the neighbors would be
stirring (they're up early to prepare for work), I could
phone them and compare notes...

Only after I *knew* there was nothing else that I could do
would I turn back to my "work".

(apparently, the plumbers got a boatload of business as folks
woke up without heat and naively called plumbers -- who
undoubtedly charged them for a visit and left them with a
diagnosis of "the gas is out all across town" :> )


Just imagine, in the olden days back when I was at university there was
a pressure meter on the gas line. Nowadays this has been dumbed down
just like operating systems and cars, no pressure meter. In the olden
days you would have known in seconds what was going on. Sniff around ...
no gas smell. Turn valve to off, meter still at or near zero -> Aha!
 
S

Spehro Pefhany

I heat my house with firewood.
<http://802.11junk.com/jeffl/pics/home/slides/wood-burner.html>
When the power dies, a regular event during winter storms, I cook on
top of the wood burner. During summer, I have a home made grill and a
smoker that I use outside. For small jobs, I use a rusting hibachi.

Keeping the refrigerator alive is somewhat more complex.

NG for the Weber keeps working during a power failure. I think their
service standard is ~7 days. After that, if it ever happens, a lot of
stuff is going to be toast, including wastewater treatment which could
freeze and destroy the lagoons in winter (they're naturally heated by
bacteria, but if the city water pumps go out, then the flow down to
the lake stops and the bacteria run out of poo^H^H^H fuel).

I've been thinking about buying a small backup generator (maybe 4kW)
that would keep the furnace, fridge and other stuff running.. storing
gasoline in large quantities doesn't appeal to me, but a dual fuel
type that takes a propane input might be okay.

BTW, the original question in this thread-- I've been using
Clearswitch for a few SIP lines (including an 800 number) and it works
well enough (not as good as a good landline, but better than a cell
phone for North American calls anyway. I did splurge and get
top-drawer equipment.. I get the impression that a lot of those
complaining about VOIP quality are using a marginal ISP with a crappy
router and a $15 phone. Although the handsets on the Polycom HD phones
are not quite as substantial as those on the old black phones, they
don't get dragged around by the cord. Got mine from voipsupply.com (no
connection).
 
D

Don Y

Hi Joerg,

Well, we aren't quite that prepared. Yet.

Hurry! "The End is near" :>
Just imagine, in the olden days back when I was at university there was
a pressure meter on the gas line. Nowadays this has been dumbed down
just like operating systems and cars, no pressure meter. In the olden
days you would have known in seconds what was going on. Sniff around ...
no gas smell. Turn valve to off, meter still at or near zero -> Aha!

It was relatively easy to diagnose. I *assumed* there was a fault
with the furnace (seemed like a logical starting point).

First thing I had to sort out was the recovery time of the
furnace's internal controls. I.e., if it couldn't light
after a few attempts, it won't *try* to light for a certain
time interval. So, even though the thermostat was still calling
for heat, the furnace wouldn't act on it.

Yanking the plug is a great way to make the furnace forget
any timing loops that it may have started (and the folks
who coded them probably didn't think of this!).

Then, I watched the igniter and vent fan while listened for gas.
Poof! Flame when expected -- but quickly extinguished. (i.e.,
once the gas pressure in the *indoor* portion of the gas line
had been released).

Drag out volt meter to watch the coil on the gas valve and
you can see the furnace *wants* gas (i.e., it hasn't detected
some bizarre error condition and deliberately shut down the
gas supply).

Lather, rinse, repeat.

An automechanic's mantra ran through the back of my mind:
"If the car doesn't start, it's either fuel or ignition"
(which I always considered amazingly humorous!).

I know ignition is happening. I know it's calling for fuel.
So, only alternative is there *is* no fuel!

I then went to check the pilot in the water heater and
realized *it* was struggling (*two* appliances BOTH
having issues? either my gas meter/pressure regulator
is toast *or* there's a systemic supply problem)

Needless to say, when I replumbed the water supply, I
added gauges upstream and downstream of the (water) pressure
regulator so I could make these sorts of diagnoses easier!
 
J

Joerg

Spehro said:
NG for the Weber keeps working during a power failure. I think their
service standard is ~7 days. After that, if it ever happens, a lot of
stuff is going to be toast, including wastewater treatment which could
freeze and destroy the lagoons in winter (they're naturally heated by
bacteria, but if the city water pumps go out, then the flow down to
the lake stops and the bacteria run out of poo^H^H^H fuel).

I've been thinking about buying a small backup generator (maybe 4kW)
that would keep the furnace, fridge and other stuff running.. storing
gasoline in large quantities doesn't appeal to me, but a dual fuel
type that takes a propane input might be okay.

BTW, the original question in this thread-- I've been using
Clearswitch for a few SIP lines (including an 800 number) and it works
well enough (not as good as a good landline, but better than a cell
phone for North American calls anyway. I did splurge and get
top-drawer equipment.. I get the impression that a lot of those
complaining about VOIP quality are using a marginal ISP with a crappy
router and a $15 phone. Although the handsets on the Polycom HD phones
are not quite as substantial as those on the old black phones, they
don't get dragged around by the cord. Got mine from voipsupply.com (no
connection).


Actually no. It's enterprises who had a new VoIP system installed.
Mostly by large telco providers and tunning over the same LAN as the
computer stuff (that's IMHO a big mistake).
 
D

Don Y

Hi Jeff,

Careful. Generators and constant voltage ferroresonant transformers
are mutually incompatible.

Yes. I was commenting "one or the other". E.g., pondering whether
a FERRUPS would fare better when dealing with the motor load of
the refrigerator/freezer compressors than a traditional UPS...
A ferroresonant xformer does a great job
of voltage regulation but only if it gets exactly 60.0 Hz line
frequency. Any variations produces variations in output voltage.
Roughly, a 1% change in frequency produces a 2% change in voltage.
That's not a problem with typical line frequency variations but might
be a problem with a generator where the operating frequency varies
somewhat with load. I have a big Sola something ferroresonant xformer
from an old minicomputer at a radio site.. It's great for power line
glitch removal, but a problem when the generator is running . It also
is rather inefficient (90%), gets warm, and creates enough buzzzzzz
that I have it hidden outside.

A ferrups has the advantage of having the UPS section run by a clock
oscillator. No variations in frequency like in the generator. When
the UPS is not active, it acts like a voltage regulating ferroresonant
xformer. It's probably overkill because the fridge or freezer motor
can easily handle voltage and frequency variations as well as
glitches.

I'd be more concerned about the compressor motor frying the UPS.
Drivel: I have 3 generators, none of which work. There's a 4th
generator, that was scorched by a garage fire, waiting for me to drag
home. Yet another project.

Projects keep our minds agile! (at least, that's my story and
I'm sticking with it!! :> )

[Of course, they aren't necessarily easy on the *body*!]

I figure car's are a poor man's genset *if* you have a UPS
that can tolerate whatever load you want to feed. And, they
deal with the issue of "fuel storage" very conveniently -- while
ensuring the fuel never grows old from disuse! :>
 
C

Charlie E.

I used to work in a battery room in the 1960's.


Times have changed. A more recent tour:
<http://www.wap.org/journal/cotour/>
I have some photos of the local CO, but I had to promise not to
distribute them. Basically, it's a museum. Lots of ancient hardware
just occupying space. Plenty of Strowger switches and crossbar racks,
some of which were powered on. When I asked what they were doing, I
was told "depreciating".

Back in the '80s, I was a CO equipment maintainer on SxS switching.
Got hired on in Palm Desert, because they were going electronic,
trained all the existing guys to work on that, and then realized it
would be a year before they got rid of the other half of the switch!

I can still pretty much recall all the different relays, and what they
did in each switch...

And yes, you could HEAR when a switch went bad. You are talking to a
visitor, you pause, walk over four rows, climb a ladder, and busy out
a switch on the top row...

Charlie
 
C

Charlie E.

OK. I recall seeing banks of batteries. And some sort of
*motor* in continuous motion (I think something to do with ring?)

Yep, it provided the intermittent action of ring voltage (five
different frequencies for party line service!) and ring back. You had
to periodically lube and clean it!

Charlie
 
S

Spehro Pefhany

Actually no. It's enterprises who had a new VoIP system installed.
Mostly by large telco providers and tunning over the same LAN as the
computer stuff (that's IMHO a big mistake).

Yup. Much safer to have an entirely separate LAN. The office I'm
sitting in now has good quality (Cisco) phones and a separate LAN with
It's pretty good, but there have been outages due to external factors
that don't often happen with gramps' land lines.
 
C

Charlie E.

We had rose bushes out by the front door. Never did well. I
finally decided to dig them up and plant something else in their
place (had been there from previous owner).

Imagine my thoughts when I discovered a slab of concrete about
12" beneath the soil level! "Sheesh! No wonder the damn things
never thrived!" (Apparently, builder had dumped all his surplus
concrete in that location, then covered it up with dirt...)

When we bought our first house, the back yard (all 400 square feet of
it!) was bare, so we decided to plant grass. Using an old rake, we
started trying to at least 'rough up' the surface, since it was hard
baked clay. Back in the middle of area, we hit a piece of old wire
that didn't want to come up. Get out the shove, go down about three
inches, hit what looks like plaster or cement! Start digging around,
and about an hour later we had a two foot deep hole around three feet
wide and a trash can full of construction debris.

We planted our lime tree there!
 
J

Joerg

Spehro said:
Yup. Much safer to have an entirely separate LAN.


Or leave the old PBX system in there and maybe upgrade that a little,
then use the saved funds to buy everyone a trip to the Caribbean :)

... The office I'm
sitting in now has good quality (Cisco) phones and a separate LAN with
It's pretty good, but there have been outages due to external factors
that don't often happen with gramps' land lines.

I am sticking with gramp's landline. There is a cost but I am willing to
pay for reliability.
 
D

Don Y

Hi Joerg,


You don't need a separate *physical* LAN if you can provide QoS
guarantees on a *shared* LAN. E.g., here, I pass video, audio,
general network traffic (HTTP/FTP/etc.) on the same physical lan.
But, enforce what gets routed where very carefully. I think
you can do this with some COTS gear -- but you probably need
more than your nominal IT guy to set it up properly!
Or leave the old PBX system in there and maybe upgrade that a little,
then use the saved funds to buy everyone a trip to the Caribbean :)

In my case, run CAT1 (in my case, CAT3 & CAT5) alongside your
network drops *just* for voice service.
I am sticking with gramp's landline. There is a cost but I am willing to
pay for reliability.

Agreed. Having known several friends in need of "emergency services"
recently, I am sure they were happy they "got dialtone" when they
*really* needed it!
 
J

Joerg

Don said:
Hi Joerg,



You don't need a separate *physical* LAN if you can provide QoS
guarantees on a *shared* LAN. E.g., here, I pass video, audio,
general network traffic (HTTP/FTP/etc.) on the same physical lan.
But, enforce what gets routed where very carefully. I think
you can do this with some COTS gear -- but you probably need
more than your nominal IT guy to set it up properly!

They all tout QoS as the magic buzzword. But then you have a phone
conference and "We should also discuss the .......ility of ..... lato
..... up" ... "Ahm, could you repeat?". The worst is the low dynamic
range where it seems there is artificial noise piped in or where the
system decides what is a silent period despite the fact that someone in
the background was talking.

If it's in a household without teenagers downloading everything they can
get their hands on it can work. In a company, not so well IME.

In my case, run CAT1 (in my case, CAT3 & CAT5) alongside your
network drops *just* for voice service.

Same here. And it's kept separate at all times. I thought about piping
in Skype but found it not to be reliable enough for my taste. It's ok
for one-on-one video links though.

Agreed. Having known several friends in need of "emergency services"
recently, I am sure they were happy they "got dialtone" when they
*really* needed it!


Oh yeah. It's somewhat similar with the newfangled cell stuff. GSM with
its range limits, phone switching over to WiFi at times, and whatnot.
Numerous times I handed my trusty little CDMA phone to someone because
he couldn't get through on his highfalutin $200+ phone.
 
D

Don Y

Hi Joerg,

They all tout QoS as the magic buzzword. But then you have a phone
conference and "We should also discuss the .......ility of ..... lato
..... up" ... "Ahm, could you repeat?". The worst is the low dynamic
range where it seems there is artificial noise piped in or where the
system decides what is a silent period despite the fact that someone in
the background was talking.

That;s because the folks responsible for implementation/maintenance
either don't know what they are doing or don't have enough control
over the entire system's deployment.

Sort of like trying to design quality into a car by focussing
on (ONLY!) the tires...
If it's in a household without teenagers downloading everything they can
get their hands on it can work. In a company, not so well IME.


Same here. And it's kept separate at all times. I thought about piping
in Skype but found it not to be reliable enough for my taste. It's ok
for one-on-one video links though.

In my case, I wanted future homeowner(s) to be able to take advantage
of the wiring without having to "swallow the RED pill"
Oh yeah. It's somewhat similar with the newfangled cell stuff. GSM with
its range limits, phone switching over to WiFi at times, and whatnot.
Numerous times I handed my trusty little CDMA phone to someone because
he couldn't get through on his highfalutin $200+ phone.

It depends on expectations.

E.g., I want a car to be "reliable transportation". Moon roofs,
seat coolers, $1200 stereos, etc. are just testaments to insecurity.
I want to KNOW that when I turn the key, I *will* "go". Being able
to listen to wonderful music while WAITING for a tow truck isn't
my idea of the functionality expected of a car! :>

Ditto for phones. Features are useless if I can't get a
dialtone *whenever* I want it!

In both cases, I'm not keen on spending much time with *either*
of these (driving *or* chatting on the phone) so resources spent
above and beyond "functionality" are wasted.

If I'm at a neighbor's house and I need to make a call, I'm
*sure* they'll let me use their phone -- assuming I can't
tolerate the delay of getting back home before placing the call!

E.g., if I want to "talk" to the House (automation), I don't
want to rely on a cell provider if I'm just half a mile up
the street (on a nightly walk around the neighborhood). Or,
chatting with a neighbor...

OTOH, if I haven't got my handset/earpiece with me, I'd like
to *still* be able to talk to the house *via* a cell/landline
carrier!
 
J

Joerg

Don said:
Hi Joerg,



That;s because the folks responsible for implementation/maintenance
either don't know what they are doing or don't have enough control
over the entire system's deployment.

True. But I slowly get the impression that's the majority. If a
technology is too complex to be handled by the majority of planners and
installers then maybe it's just too complex.

Sort of like trying to design quality into a car by focussing
on (ONLY!) the tires...


In my case, I wanted future homeowner(s) to be able to take advantage
of the wiring without having to "swallow the RED pill"

They most likely won't care one bit. They won't understand a thing of it.
It depends on expectations.

E.g., I want a car to be "reliable transportation". Moon roofs,
seat coolers, $1200 stereos, etc. are just testaments to insecurity.
I want to KNOW that when I turn the key, I *will* "go". Being able
to listen to wonderful music while WAITING for a tow truck isn't
my idea of the functionality expected of a car! :>

Ditto for phones. Features are useless if I can't get a
dialtone *whenever* I want it!

Yup.


In both cases, I'm not keen on spending much time with *either*
of these (driving *or* chatting on the phone) so resources spent
above and beyond "functionality" are wasted.

If I'm at a neighbor's house and I need to make a call, I'm
*sure* they'll let me use their phone -- assuming I can't
tolerate the delay of getting back home before placing the call!

E.g., if I want to "talk" to the House (automation), I don't
want to rely on a cell provider if I'm just half a mile up
the street (on a nightly walk around the neighborhood). Or,
chatting with a neighbor...

OTOH, if I haven't got my handset/earpiece with me, I'd like
to *still* be able to talk to the house *via* a cell/landline
carrier!

True home automation must IMHO have at least the option of being
accessible via phone and Internet.
 
D

Don Y

Hi Joerg,

True. But I slowly get the impression that's the majority. If a
technology is too complex to be handled by the majority of planners and
installers then maybe it's just too complex.

By that standard, *automobiles* have been "too complex" for decades!
They most likely won't care one bit. They won't understand a thing of it.

That's why you provide conventional CAT1 wiring terminated on
66 blocks. "Oooh! Look, honey! There's a phone outlet in
EVERY ROOM! Wow! Actually more than *one* in each room!!"
True home automation must IMHO have at least the option of being
accessible via phone and Internet.

Yup. And, with voice I/O, extending access to POTS is a
lead-pipe cinch! No need to add some "press 1 for lights;
press 2 for HVAC; press 3 for..." nonsense after-the-fact!

(how does any of that make sense when you are *inside* the home
and NOT on the phone??)
 
D

Don Y

Hi David,

And, the security required to ensure that it's safe against
the silly pranks and and malicious hacking of tens of thousands
of Internet denizens, ranging from junior-high-school script-
kiddy wannabes up through sociopathic cybercriminals.

That's actually not hard to do --if you *plan* on that
from the start and don't just "bolt it on", later.

E.g., you can *know* my IP address, install a packet sniffer
on my network feed and *still* not gain access to anything
inside the home.

What's more, I can hold the front door open for you, help
you cart whatever kit you want *into* the house and *still*
be safe from your attempts at hackery (short of burning
down the place).

The best you can do is deny me access to a control channel
over the same medium that you happen to be using. But,
you could ALWAYS do that: just cut the damn wire and
I can't use it! (i.e., silly to spend any effort beyond
this level of protection)

The problem with most "remotely accessible" devices (whether
they are accessed via IP, wireless, etc.) is that the developers
don't address security from the ground up.

E.g., if you design a product that *relies* on that remote access
to perform its normal function (e.g., services in the cloud!),
then you've got a built in vulnerability: if I can deny you
access to that external resource, then you won't be able to
operate properly.

Similarly, if you assume "no one would ever want to hack my device"
(e.g., TOILET) and, thus, never put any thought into protecting
against such hacks, then you'll be chagrined when someone *does*
hack it (as evidenced in recent media reports re: toilets, cars,
baby monitors, door locks, etc.).

When it comes to security, reliability, etc. there's a really
simple solution: enumerate all your assumptions. Then,
challenge *each* of them. Then, *repeat* the exercise.

"/* CAN'T HAPPEN */" usually *does*!
 
J

Joerg

Don said:
Hi Joerg,



By that standard, *automobiles* have been "too complex" for decades!

Some of that is by law, nothing you or I can do much about it other than
buying an oldtimer. Smog controls, ECU, all that is now mandated. But
other than that one can buy cars with the least amount of technology.
That's what we did in 1997 and it paid off well. Looks what they drive
in the boonies of Africa or South America. You almost can't go wrong.

That's why you provide conventional CAT1 wiring terminated on
66 blocks. "Oooh! Look, honey! There's a phone outlet in
EVERY ROOM! Wow! Actually more than *one* in each room!!"

They won't care. They'll likely put in a cordless system with five or
more handsets, no more sockets needed. That's how it is here now, after
I laid all the cables.

Yup. And, with voice I/O, extending access to POTS is a
lead-pipe cinch! No need to add some "press 1 for lights;
press 2 for HVAC; press 3 for..." nonsense after-the-fact!

Voice I/O is something I don't really like. It will disturb folks in a
quiet environment, someone taking a nap. It can also have trouble with
accents, especially foreign ones. "Thaw the cheese" ... microwave turns
on defrost. "Taw da chiss" ... nothing happens. "Ssaw zee tchies" ...
nothing happens. Doesn't even have to be foreign. "I am tired" ...
lights dim down. "Ahm tarred" ... nothing happens.

(how does any of that make sense when you are *inside* the home
and NOT on the phone??)

A lot. Many times we'll have a cordless handset on the belt or next to
us because a call is expected.
 
D

Don Y

Hi Joerg,

Some of that is by law, nothing you or I can do much about it other than
buying an oldtimer. Smog controls, ECU, all that is now mandated. But
other than that one can buy cars with the least amount of technology.
That's what we did in 1997 and it paid off well. Looks what they drive
in the boonies of Africa or South America. You almost can't go wrong.

People haven't the most basic idea of how their car works.
Car manufacturers knew this ages ago -- hence the idiot light
instead of the gauges (even folks who *buy* instrumentation
packages often do it for some sense of exotica).
They won't care. They'll likely put in a cordless system with five or
more handsets, no more sockets needed. That's how it is here now, after
I laid all the cables.

They'll still need *someplace* to connect that to the wired
network. "Gee, there's no phone jack, here!"

E.g., when we had DSL, I just picked some corner of a room
to set up the DSL modem; plugged the phone line into the
modem; then ran a patch cord from the modem *into* the RJ45
below the phone jack.
Voice I/O is something I don't really like. It will disturb folks in a
quiet environment, someone taking a nap.

Then how do you interact with a multifaceted system? Hundreds
of menu options?

"Press 1 for HVAC; 2 for security; 3 for... You have selected HVAC.
If this is not correct, press 9. Press 1 for heat; 2 for cooling;
3 for ... You have selected cooling. If this is not correct, press
9. Press 1 to set indoor temperature; press 2 to set humidification
options; press 3..."
It can also have trouble with
accents, especially foreign ones. "Thaw the cheese" ... microwave turns
on defrost. "Taw da chiss" ... nothing happens. "Ssaw zee tchies" ...
nothing happens. Doesn't even have to be foreign. "I am tired" ...
lights dim down. "Ahm tarred" ... nothing happens.

That's when you try to design an unconstrained vocabulary!
If you implement a fixed vocabulary, you get considerably
higher recognition rates. E.g., speaking one of ten digits
(and ONLY digits) its really easy to approach 100% first
pass recognition rate. OTOH, if you allow the user to
recite portions of a Shakespearean sonnet at will, then
you're probably going to spend a lot of time with, "No,
that's not what I said"!

Speech is the most ubiquitous interface. We deal with it
every day. It's how we *want* to interact with things.
A lot. Many times we'll have a cordless handset on the belt or next to
us because a call is expected.

Would you *want* to be required to interact with the system
through that? "Honey, where's the phone? I want to turn
the heat up..."
 
D

Don Y

Hi Jeff,

Hint: About 95% of the attacks that I've seen on business networks do
NOT originate from the internet via the firewall, but rather originate
internally from a local computah or device.

Yup. "Plugs", social engineering, etc. When I designed the
infrastructure, here, no two points on the network can talk
to each other unless I let them (and specify the types of traffic
they can exchange!).

I.e., imagine a firewall in front of each RJ45, *everywhere*!

(unfortunately, moving to wireless has me baffled... no way
to prevent DoS attacks on *every* link - cuz I can't "protect"
wireless links with physical security like I can wired ones!)
Also, putting my IP phone directly on the internet is becoming
problematic because of robotic attacks on my phone by someone thinking
they've found an Asterisk server. The SPA921 firmware does not do
well and tends to either hang or reboot spontaneously.

Wasn't designed with the possibilities of that environment in mind!

At school, most telephone extensions had outbound dialing restrictions
on their use. So, you (student) couldn't just pick up a phone and
call your grandparents in Germany, etc.

But, there were many phones in places that were considered
inaccessible or "unknown" that had no such restrictions.
So, find one of these and you're golden! (until someone
audits the phone log and wonders who was calling Germany
at 3AM!!)
 
J

Joerg

Don said:
Hi Joerg,



People haven't the most basic idea of how their car works.
Car manufacturers knew this ages ago -- hence the idiot light
instead of the gauges (even folks who *buy* instrumentation
packages often do it for some sense of exotica).

Well, buy a simple car like we did. They still have a check-engine light
(mandatory here) and also a charge light, oil pressure light and so on.

They'll still need *someplace* to connect that to the wired
network. "Gee, there's no phone jack, here!"

There is always one in the kitchen, that's where people tend to keep the
base because often it has the answering machine in it.

E.g., when we had DSL, I just picked some corner of a room
to set up the DSL modem; plugged the phone line into the
modem; then ran a patch cord from the modem *into* the RJ45
below the phone jack.

We have a barrage of filters, DSL runs everywhere. But the time of DSL
is more or less over.

Then how do you interact with a multifaceted system? Hundreds
of menu options?

"Press 1 for HVAC; 2 for security; 3 for... You have selected HVAC.
If this is not correct, press 9. Press 1 for heat; 2 for cooling;
3 for ... You have selected cooling. If this is not correct, press
9. Press 1 to set indoor temperature; press 2 to set humidification
options; press 3..."

Yup. After a while I have them memorized.

That's when you try to design an unconstrained vocabulary!
If you implement a fixed vocabulary, you get considerably
higher recognition rates. E.g., speaking one of ten digits
(and ONLY digits) its really easy to approach 100% first
pass recognition rate. ...


Then one might as well press the buttons.

... OTOH, if you allow the user to
recite portions of a Shakespearean sonnet at will, then
you're probably going to spend a lot of time with, "No,
that's not what I said"!

Followed by "DURN IT" :)

Speech is the most ubiquitous interface. We deal with it
every day. It's how we *want* to interact with things.

Well, I for one don't want to. Whenever I hear a message that says I
have to speak stuff into the receiver and no option to punch numbers I
have to suppress a not so nice expression. Sometimes then I just start
pounding "0" until a live person shows up.

Speaking Yes ... YES!! ... no ... thirty-four ... into a phone sounds a
bit dorky to me. I do not like to do that.

Would you *want* to be required to interact with the system
through that? "Honey, where's the phone? I want to turn
the heat up..."

No, but the other option is carrying a remote around. Hollering from the
other end of the yard "BASKETBALL COURT LIGHTS ON!" is not particularly
appreciated in this neighborhood :)
 
Top