Hey all
I hate to be 'that guy' who joins a forum just to ask a question but I'm running out of options on this one.
At my work we have an evolis tattoo 2 ID card printer, which is a thermal transfer printer. Recently it started leaving blank white lines in the same place on every card we printed. Further investigation found a miniscule (Less than half a mm) scratch on the mettalic thermal print head. Now my presumption is that this scratch is preventing any heat getting to the ribbon and therefore any colour on to the card.
So essentially my question is, is there any prodcut that could fill in such a small scratch? Or is there any other way of me repairing it without shelling out the £500 for a whole new print head?
I hate to be 'that guy' who joins a forum just to ask a question but I'm running out of options on this one.
At my work we have an evolis tattoo 2 ID card printer, which is a thermal transfer printer. Recently it started leaving blank white lines in the same place on every card we printed. Further investigation found a miniscule (Less than half a mm) scratch on the mettalic thermal print head. Now my presumption is that this scratch is preventing any heat getting to the ribbon and therefore any colour on to the card.
So essentially my question is, is there any prodcut that could fill in such a small scratch? Or is there any other way of me repairing it without shelling out the £500 for a whole new print head?