Anybody considering VoIP should probably Google the ongoing SunRocket
disaster.
They had about 200,000 customers and simply went out of business
overnight, stranding all of their customers!! Completly
irresponsible. Good thing they were the "No Gotcha" phone company.
Of course, they Gotcha money.... (Good luck with that refund in
Bankruptcy - You're probably right behind the Employee Stock Ownership
program.... Ha!)
IMO - VoIP really hasn't come of age yet. Vonage is being sued (by
Verizon, I think, for patent infringement.) The rest seem underfunded
and are certainly having trouble competing with the big cable
providers for the VoIP pie.
VoIP will work for some, (quality not as good as tip-and-ring), but it
is not a panacea.
-mpm