Robert L Bass said:
Anyone who can read can read a manual. It's understanding and
applying what you read that matters.
This is true. Fortunately, the information in most of the manuals
can easily be understood by anyone with a modicum of understanding
and a little patience. DIYers call from time to time asking us to
explain things which might not be immediately clear. The most common
questions have to do with "zone types" which are simply groups of
related features that can be turned on or off in programming. Some
folks need a bit more coaching than others but that is true in all
fields.
Alarm installation manuals are written by engineers for other
engineers...
I disagree. Alarm installation manuals are written by engineers for
alarm installers. Alarm installers in this country are definitely
not engineers. The average education level of alarm installers in
the USA is less than complete high school. One fellow we knew ran an
alarm company for many years yet he had dropped out of eighth grade.
From the grammar of many who post here it is apparent that there are
not many college educated people in the trade.
and often follow no logical order...
There's a logical order to most manuals but some folks don't see it.
I've been in this racket a few years now and it still takes me
several reads to finally get it...
That is no indication of what a person of average intelligence could
do.
You forgot to mention you might need some basic skills first.
Basic skills are indeed needed. For example, one needs to be able to
use a screw driver, wire cutters and a drill. You need a basic
multi-meter (about $20 at RatShak). A cheap soldering iron helps,
too, though many installers prefer to use crimp connectors which are
faster than solder and tape.
get false alarms and I know they get two hour response from a fire
alarm. I've seen it.
Mediocre to awful? You mean no national central gives good to
excellent service? I don't think that's fair to good honest central
station owners that are working hard to give our customers what we
dealers pay them to do.
Agreed. I was being too harsh. Some do give decent to excellent
service. Unfortunately for the homeowner, it's impossible to know
before signing a multi-year contract whether the service is going to
be excellent, horrid or somewhere in between.
I heard that you're the one who charges whatever you can get away
with.
On most items our markup is between 20% and 30% over cost. On very
small items we mark up more (as do most other companies) because it
costs just as much to process a $10 order as a $10,000 order.
True, but the problem is so pervasive that ths industry gets a much
deserved black eye for it.
Yeah like that guy in Texas who blew away the perps too. Make sure
your neighbors are home by their phones 24 hrs a day watching your
place.
I didn't see the news reports on that -- only read third-hand
comments here. Nevertheless, in many instances neighbors may be able
to respond faster than police. Even in large cities police response
to alarms is so slow that it's all but useless. In some rural areas
you may as well send a post card with a picture of a policeman on it.
Why don't you coat your noggin with 3M cement and do a headstand on
your local barbershop floor? It's cheaper than the Hair Club for
Men and its all natural.
Hmm. DIY hair implants? You could start a new website.
--
Regards,
Robert L Bass
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Bass Home Electronics
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
Sales & Tech Support 941-925-8650
Customer Service 941-232-0791
Fax 941-870-3252
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