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LTE MODEM WITH SIM CARD USING SIM7600E MODULE ISSUE

I have designed the LTE modem with sim card by using sim7600E module.for testing this device i am using QUECTEL Qnavigator software tool And Docklight . the functioning of this device is good, responding for all necessary AT commands Except one command that is AT+QCCID.this command is related to the sim card information. while testing this command the sim card information shows empty and the AT+QCCID ERROR after that it shows a pop up message like "fail to query ICCID number of sim card"
for better understanding please take a look into the below attached files.
Please,can anyone help to resolve this issue.
 

Attachments

  • SIM7600 MODULE.jpg
    SIM7600 MODULE.jpg
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  • SIM7600.jpg
    SIM7600.jpg
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