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JBL PSW-D110 SUBWOOFER PROBLEM AND REPAIR PARTS I HAVE AVAILABLE

A

Angelo

I have a slightly used and working Power Module Part Number 60301 /
S53AMI for the JBL PSW-D110 Subwoofer made by JBL in stock for
immediate delivery. I will supply it with a NEW replacement 10uF /100V
non-polarized electrolytic capacitor for location C6 on the amplifier
board also. The originals were 10uf/50v value and usually failed or
exploded and are indicated to require upgrade to a 100V DC value as
per their Service Bulletins.

My PSW-D110 was beyond repair this time and I had previously ordered
the module to make a repair attempt with little success. My amplifier
board was obviously damaged from the previous failures which had
burned some lands on the pc board after the C6 capacitor exploded
among other possible failures I couldn't resolve or find. This was the
second time this subwoofer had failed in 3 years of normal non-abusive
use - it was dead most of the 3 years of ownership! I only found out
about the factory manufacturing defects after ordering parts and
investigating here on the web!

I carefully installed the replacement module from Harmon after making
other repairs and it didn't do the trick although I was able to get
output through the amplifier but with some "popping" noises probably
due to other failing components elsewhere in the amp circuit. I
reinstalled the original Amp module which again behaved in the same
manner - it appears the original module was still working ok. I gave
up on my subwoofer repair immediately and carefully removed the new
Power Amp Module with my vacuum desoldering station and using solder
wick with a minimum of heat on the new module. I believe the new
removed module to be working fine and would like to get $15.00 plus
$3.00 shipping for it along with a New 10uf/100V capacitor I am
including for free. I paid over $36.00 plus shipping for the 60301 /
S53AMI amplifier module alone. I hope this will help out another JBL
victim whose unit is a better prospect for repair than mine was!

On another Customer Service - Quality Assurance note; JBL is very
aware of these defective units! They sold thousands of them! It is my
opinion that
most of them have failed and upon calling them they offered to send me
a newer replacement model (currently the JBL E150P subwoofer) upon
returning proof of purchase of the PSW-D110 along with $208.40 plus
tax like they were doing me a favor!!! What a scam since the E150P
can be shopped below $199.00 plus shipping on NextTag.com among other
places!!!

JBL should replace these for their customers who request relief at no
charge since they knew about the defects! Actually they should have
made an effort to recall them which I believe they never did! They
have caused many dollars in loses as far as wasted time,effort,and
replacement parts cost expenditure to their customers!!! I guess in
the real world they just write us off like sheep!

I have always trusted, recommended, purchased, and installed JBL
Professional Equipment but now have a really bad taste in my mouth
after buying JBL/Harmon Consumer Electronics! Beware and let them know
you aren't happy either!!!
 
E

Edward Moehle

Hello everyone,

I am looking for a parts list or service manual for this particular sub
woofer. If anyone can help please email me at: [email protected].

Thanks,

Kevin M
 
L

lisaferrari

I called JBL today about this amp and they were really unhelpful an
offered me the same deal they offered you. I wasn't interested. I
you still have these parts, I would love to buy them from you. Let m
know.

Thank you.
 
L

lisaferrari

Hi Kevin, Did you fine a place to order parts for this sub woofer. I
so. please let me know as my husband's blew last night and JBL was ver
unhelpful.

Thank you,
Lisa
 
N

none

I called JBL today about this amp and they were really unhelpful and
offered me the same deal they offered you. I wasn't interested. If
you still have these parts, I would love to buy them from you. Let me
know.

Thank you.

How pathetic that what was once the leading name in the industry for
loudspeaker components has fallen to such a shameful low. A sign of
the times I guess.
I'd used alot of their products over the years both in my home and
professionally and always had the best in service from them.
I'd been dusting alot of my older JBL off from my storage warehouse
and getting it back in working order.
After reading of the shabby way they've been treating customers now
I'll be using someone else to recone all my commercial JBL
loudspeakers.
 
M

Mark D. Zacharias

none said:
How pathetic that what was once the leading name in the industry for
loudspeaker components has fallen to such a shameful low. A sign of
the times I guess.
I'd used alot of their products over the years both in my home and
professionally and always had the best in service from them.
I'd been dusting alot of my older JBL off from my storage warehouse
and getting it back in working order.
After reading of the shabby way they've been treating customers now
I'll be using someone else to recone all my commercial JBL
loudspeakers.

JBL's response to the problem on the subwoofers has been shameful, I'll
admit. I think it's the potential size of their liability which has them
drawing the wagons in a circle - they sold LOTS of those.

Their support of the professional products is still good, and aftermarket
kits etc are poor quality so I'd recommend you hold your nose and continue
to deal with them on pro stuff (different company division anyway).


Mark Z.
 
J

jakdedert

Mark said:
none wrote:

JBL's response to the problem on the subwoofers has been shameful,
I'll admit. I think it's the potential size of their liability which
has them drawing the wagons in a circle - they sold LOTS of those.

Their support of the professional products is still good, and
aftermarket kits etc are poor quality so I'd recommend you hold your
nose and continue to deal with them on pro stuff (different company
division anyway).

There's quite a bit of info on the Web concerning the JBL sub problem. In
one engineering forum I visited, there was a *very* detailed description of
the circuit, along with a running commentary on attempted DIY fixes. I
don't have the URL handy, but pulled it up on a Google search for "JBL
subwoofers." The OP on that thread had a good handle on the problem....

jak
 
M

masterteks

Angelo said:
I have a slightly used and working Power Module Part Number 60301 /
S53AMI for the JBL PSW-D110 Subwoofer made by JBL in stock for
immediate delivery. I will supply it with a NEW replacement 10uF /100V
non-polarized electrolytic capacitor for location C6 on the amplifier
board also. The originals were 10uf/50v value and usually failed or
exploded and are indicated to require upgrade to a 100V DC value as
per their Service Bulletins.
QUOTE]

Angelo,
If the parts are still available I have a prime candidate for them
Please email me with the details of how to make the transaction.
Alfre
 
JBL PSW-D110 Service Manual for free!

Hi,

For anyone wanting to replace the C6 and C24 capacitors and R23 and R46 resistors in this unit, you can download a free zipped copy of the service manual at:
http://www.audiovideofoto.ro/index.php?option=com_remository&Itemid=63&func=startdown&id=667

The site seems to be mainly in the Romanian language but the downloaded manual is in English.

It includes information on the replacement parts and has component layout diagrams. Make sure that you check which version of the PCB you have in your unit.

Hope this is of help,

Regards,

Alistair
 
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