Disabling a "lost" Ademco keyfob?

[brianc33]

I have a residential system monitored by a big national company. I
just had my worn-out wireless keyfob replaced and the tech took the old
one with him (I should have said it was lost). I noticed on the
paperwork he assigned all new zones for my new keyfob, and apparently
*didn't* disable the zones assigned to the old one. So now I have to
assume he left with a largely functioning keyfob to my system. On the
off chance that he's crooked, any suggestions on how to secure my
system against that keyfob?

Thanks.

Brian G.
San Francisco

 

[alarman]

I have a residential system monitored by a big national company. I
just had my worn-out wireless keyfob replaced and the tech took the old
one with him

Why did he take the old one?
js

 

[Crash Gordon]

You'd have to know where it was programmed in the system. I'd call the
company immediately and have them deprogram it (the old one)...they should
be able to do it remotely...if they keep good records of your installation
it will be no problem. Although you say he added new zones...he may have
already done this, in which case you have nothing to worry about.



|I have a residential system monitored by a big national company. I
| just had my worn-out wireless keyfob replaced and the tech took the old
| one with him (I should have said it was lost). I noticed on the
| paperwork he assigned all new zones for my new keyfob, and apparently
| *didn't* disable the zones assigned to the old one. So now I have to
| assume he left with a largely functioning keyfob to my system. On the
| off chance that he's crooked, any suggestions on how to secure my
| system against that keyfob?
|
| Thanks.
|
| Brian G.
| San Francisco
|

 

[[email protected]]

If he took it and left the zones in, they he needs to come back and
delete those zones, if they cant do it remotely. Ofcourse, if he is a
crook, he may already know the button serial numbers and can probably
figure a way out to program it back in.!!

Question is, do you trust your CMS??

 

[brianc33]

Good question. Their installers have always taken the old fob with
them when I've had one replaced.

B.C.

 

[brianc33]

I just had another installer out here and he deleted the two zone
assignments that were recorded for the old keyfob' s buttons. So I
assume its not possible to reactivate the fob tha got away without
physical access to my system, right? (System is an Ademco Vista 20 or
40 I believe.)

Thanks.

B.G.

 

[[email protected]]

He can do it remotely, if he gets access to the Downloader System, not
sure exactly how your CSM is set up so cant say .. would it be worth
his while, i mean compared to what would be located inside another
client such as a jewellery store?

Normally only certain users are given access to that though...

Id be worrying about the theifs that you havent seen yet

 

[Crash Gordon]

He couldn't enroll them again unless he either came in your house or has
access to remote programming...which installers should not have if the
company has tight security.



|I just had another installer out here and he deleted the two zone
| assignments that were recorded for the old keyfob' s buttons. So I
| assume its not possible to reactivate the fob tha got away without
| physical access to my system, right? (System is an Ademco Vista 20 or
| 40 I believe.)
|
| Thanks.
|
| B.G.
|

 

[Mark Leuck]

How do you know he didn't disable the old keyfob zones?

Btw don't panic but he's a stalker and your doomed

 

[alarman]

He can do it remotely, if he gets access to the Downloader System, not
sure exactly how your CSM is set up so cant say .. would it be worth
his while, i mean compared to what would be located inside another
client such as a jewellery store?

Normally only certain users are given access to that though...

He could just get his own copy of Compass. Seems anyone can.

Id be worrying about the theifs that you havent seen yet

Indeed.
js