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digital cable telephony

D

Don

anyone have any experience using the digital cable telephone service with an
alarm system? Is the alarm able to report to centrals tation ok? NIck said
he can program systems over the digital cable network so I assume an alarm
would work on it. Any real life experience out there before I take the
plunge?
 
Yes, it works fine. You can still wire it for proper line exclusion;
however, I have not found a case yet where you can dial in to the
panel. For some reason, panels don't see an incoming ring in the same
way they do on a Bell line, and subsequently, won't answer the phone.
Haven't tried asking the customer to force the panel to answer an
incoming ring; that might still work..

All the usual cautions about power failure, using a UPS etc apply here,
since in some ways, this is not too much different than VoIP (albeit
somewhat more reliable it seems)
 
C

Crash Gordon

What?
Are you guys talking about telephone service with your cable tv service?


| Yes, it works fine. You can still wire it for proper line exclusion;
| however, I have not found a case yet where you can dial in to the
| panel. For some reason, panels don't see an incoming ring in the same
| way they do on a Bell line, and subsequently, won't answer the phone.
| Haven't tried asking the customer to force the panel to answer an
| incoming ring; that might still work..
|
| All the usual cautions about power failure, using a UPS etc apply here,
| since in some ways, this is not too much different than VoIP (albeit
| somewhat more reliable it seems)
|
| Don wrote:
| > anyone have any experience using the digital cable telephone service
with an
| > alarm system? Is the alarm able to report to centrals tation ok? NIck
said
| > he can program systems over the digital cable network so I assume an
alarm
| > would work on it. Any real life experience out there before I take the
| > plunge?
|
 
T

tourman

Yes, that is exactly what I at least am referring to. The local cable
company is making huge inroads into the telephone companies customer
base by offering telephone service over the cable network (serves 'em
right; their service is crap).. They bring dial tone from another type
of modem directly to the existing inside wiring for the telephone
system. So all the installer has to do is hook up normally for line
exclusion and everything works well for outgoing....not so for incoming
however. I think it has to do with how the panel "listens" for ring
tones on the line....the cable company may not be doing it the same
way)

However, we still have a lot of the same issues to deal with as with
VoIP. (I make the client sign a waver form as much to alert him to the
downsides of this way of communicating as anything else). The only
difference is cable is a lot more reliable than the internet.
 
C

Crash Gordon

We don't have that problem here. The cable company's dial tone gets split
off the cable and comes into the home as a regular pots line would, so no
ups is required. If the cable tv sig goes down telco is normally still up.
We have hundreds of clients like this, in fact my folks are on Cox cable,
and we've never had a problem. Remote programming is as it would be on
normal pots line, no problems there either. My personal system in on the
Telco's version of cable (I get my TV signal and my house line and my VDSL
from telco) and no problems here either.

soooo...maybe it's different up thar in the frozen nw??




| Yes, that is exactly what I at least am referring to. The local cable
| company is making huge inroads into the telephone companies customer
| base by offering telephone service over the cable network (serves 'em
| right; their service is crap).. They bring dial tone from another type
| of modem directly to the existing inside wiring for the telephone
| system. So all the installer has to do is hook up normally for line
| exclusion and everything works well for outgoing....not so for incoming
| however. I think it has to do with how the panel "listens" for ring
| tones on the line....the cable company may not be doing it the same
| way)
|
| However, we still have a lot of the same issues to deal with as with
| VoIP. (I make the client sign a waver form as much to alert him to the
| downsides of this way of communicating as anything else). The only
| difference is cable is a lot more reliable than the internet.
|
| Crash Gordon wrote:
| > What?
| > Are you guys talking about telephone service with your cable tv service?
| >
| >
| > | > | Yes, it works fine. You can still wire it for proper line exclusion;
| > | however, I have not found a case yet where you can dial in to the
| > | panel. For some reason, panels don't see an incoming ring in the same
| > | way they do on a Bell line, and subsequently, won't answer the phone.
| > | Haven't tried asking the customer to force the panel to answer an
| > | incoming ring; that might still work..
| > |
| > | All the usual cautions about power failure, using a UPS etc apply
here,
| > | since in some ways, this is not too much different than VoIP (albeit
| > | somewhat more reliable it seems)
| > |
| > | Don wrote:
| > | > anyone have any experience using the digital cable telephone service
| > with an
| > | > alarm system? Is the alarm able to report to centrals tation ok?
NIck
| > said
| > | > he can program systems over the digital cable network so I assume an
| > alarm
| > | > would work on it. Any real life experience out there before I take
the
| > | > plunge?
| > |
|
 
D

Don

Yes, it works fine. You can still wire it for proper line exclusion;
however, I have not found a case yet where you can dial in to the
panel. For some reason, panels don't see an incoming ring in the same
way they do on a Bell line, and subsequently, won't answer the phone.
Haven't tried asking the customer to force the panel to answer an
incoming ring; that might still work..

All the usual cautions about power failure, using a UPS etc apply here,
since in some ways, this is not too much different than VoIP (albeit
somewhat more reliable it seems)

thanks for the advise. I may take the plunge. better pricing for same
service.
 
A

alarman

Crash Gordon said:
We don't have that problem here. The cable company's dial tone gets split
off the cable and comes into the home as a regular pots line would, so no
ups is required. If the cable tv sig goes down telco is normally still up.
We have hundreds of clients like this, in fact my folks are on Cox cable,
and we've never had a problem. Remote programming is as it would be on
normal pots line, no problems there either.

Same here. The Cox techs still screw up the alarm connection when they take
over though. :-(
js
 
N

Nick Markowitz

We have Comcast cable phone and adelphia in my area and I can up/down load
no problem and use 4/2 or contact Id
there does apear to be diffrences in it from carrier to carrier.
 
C

Crash Gordon

boy do they ever...you'd think they'd know how to put a dsl filter on by
now.


| | > We don't have that problem here. The cable company's dial tone gets
split
| > off the cable and comes into the home as a regular pots line would, so
no
| > ups is required. If the cable tv sig goes down telco is normally still
up.
| > We have hundreds of clients like this, in fact my folks are on Cox
cable,
| > and we've never had a problem. Remote programming is as it would be on
| > normal pots line, no problems there either.
|
| Same here. The Cox techs still screw up the alarm connection when they
take
| over though. :-(
| js
|
|
 
N

Nomen Nescio

Crash Gordon said:
boy do they ever...you'd think [Cox Cable'd] know how to put a dsl filter
on by
now.

Um, why would you expect a cable company to install a DSL filter?
 
E

Everywhere Man

Nomen said:
Crash Gordon said:
boy do they ever...you'd think [Cox Cable'd] know how to put a dsl filter
on by
now.

Um, why would you expect a cable company to install a DSL filter? <

I'm getting awful tired of having to teach you everything about this
business.
It's like your thick-headed or something. It's gotta be a fucking
learning disorder. Are you and Jim related?
OK, let me explain the use of the DSL filter for a VoIP account for the
LAST time. I'm not explaining it again.
The VoIP modem sometimes builds up a large amount of carbon on it's
valves which thereby causes the series of multiple relay switches to
experience defibrulation of the drive shaft's rotors. When that happens
it creates an alarm keypad to display "Attention Burglar" "Go Ahead
Make my Day" or in severe cases the keypad will display "Pardon me, who
are you calling white? I'm PINK!"
Does that clear things up for you?
I'll be awaiting your letter of thanks proclaiming me as the undisputed
guru of the alarm industry.
 
C

Crash Gordon

Because they provide DSL service.


| Crash Gordon said:
|
| >boy do they ever...you'd think [Cox Cable'd] know how to put a dsl filter
| >on by
| >now.
|
| Um, why would you expect a cable company to install a DSL filter?
|
 
A

alarman

Crash Gordon said:
Because they provide DSL service.


| Crash Gordon said:
|
| >boy do they ever...you'd think [Cox Cable'd] know how to put a dsl
filter
| >on by
| >now.
|
| Um, why would you expect a cable company to install a DSL filter?

Really? Cox here provides cable internet service. Why would they offer DSL?
js
 
C

Crash Gordon

Because I'm freekin brain-dead...writing Cox meant Qwest. Qwest offers
Choice TV which is Cable/Phone/VDSL, I got confusted.



| | > Because they provide DSL service.
| >
| >
| > | > | Crash Gordon said:
| > |
| > | >boy do they ever...you'd think [Cox Cable'd] know how to put a dsl
| > filter
| > | >on by
| > | >now.
| > |
| > | Um, why would you expect a cable company to install a DSL filter?
|
| Really? Cox here provides cable internet service. Why would they offer
DSL?
| js
|
|
 
A

alarman

Crash Gordon said:
Because I'm freekin brain-dead...writing Cox meant Qwest. Qwest offers
Choice TV which is Cable/Phone/VDSL, I got confusted.

LOL. I thought it was sumpin like that.
js
 
M

Mark Leuck

It's just another form of VOIP, it may work then again it may not
 
C

Crash Gordon

some days i don't know if i'm coming or going.

like today had to deal with one of my favorite clients today, they have way
too much money...hi def sat AND hi def cable at all tv's in the house..
it seems every time i turn around they want to add or change
something...every time they change something we have to go reprogram the
mx-850 remote controls (personally, I don't mind cause we charge 65 bucks an
hour) but heck...she spent 300 bucks in reprogramming today and in a month
we are replacing one tv with a 63 plasma or maybe a 73 dlp and a 40 plasma
in the mbr...and we'll have to re-program the dang thing again. It gives me
a headache...i just don't have the brain-space for tv stuff anymore...way
too freekin complicated.

I told her they should just put me on a retainer, we're there almost every
month.



| | > Because I'm freekin brain-dead...writing Cox meant Qwest. Qwest offers
| > Choice TV which is Cable/Phone/VDSL, I got confusted.
|
| LOL. I thought it was sumpin like that.
| js
|
|
 
A

alarman

Crash Gordon said:
some days i don't know if i'm coming or going.

like today had to deal with one of my favorite clients today, they have
way
too much money...hi def sat AND hi def cable at all tv's in the house..
it seems every time i turn around they want to add or change
something...every time they change something we have to go reprogram the
mx-850 remote controls (personally, I don't mind cause we charge 65 bucks
an
hour) but heck...she spent 300 bucks in reprogramming today and in a month
we are replacing one tv with a 63 plasma or maybe a 73 dlp and a 40 plasma
in the mbr...and we'll have to re-program the dang thing again. It gives
me
a headache...i just don't have the brain-space for tv stuff anymore...way
too freekin complicated.

I told her they should just put me on a retainer, we're there almost every
month.

I knw what you mean. I have a couple customers like that. Always remodeling
something, can't just let it be. The contractor gives me plenty of notice
though: "Hey Jack, we've replaced three windows and need the alarm hooked
back up. Any time today would be great. Oh, by the way; last week the
plumber cut a wire by accident, looked like one of yours. He twisted it back
together though, so we could finish the drywall. Oh, and the keypads are
making this weird humming noise."
js
 
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