Brinks Home Security and Vonage

[Mark Leuck]

Doesn't. The use of DSL filters can sometimes make it work (but I suspect
there's way more to it than meets the eye) for a short, sporadic period, but
it's NOT the solution. I've heard and seen many consumers talked into
switching alarmcos base on fictional promises of making VOIP work, only for it
to flop and the consumer ends back with POTS service.

What I think the OP isn't practically understanding that there's a difference
between a system designed to work on POTS and a system designed for IP use. His
assumption that Brinks are putz for not being able to do this is grossly
unfair. Remember when DSL first came out, all the alarmcos that were claiming
how their "panel" are modern and can communicate on DSL while everyone else
were back in the stone age?

Actually I recall several bulletins a few years ago from DSC and Ademco and
ITI how some of their panels might have problems

 

[Jackcsg]

You hit a sore point and a hot button. Americans are generally stupid when it
come to talking straight about American interest. They think that because a
company claims to be American, that they are American. What I say before about
wrapping it in a flag and Americans will fall in love with it.

Many believe that because the equipment is sold by a US company, that the parts
are US or it's made in the US, when in fact it's made in Singapore, Malaysia,
Philippines, China, and Korea. The parts are shipped to assembler in India and
Pakistan. Those manufactured parts are shipped to some packager in Mexico
where it's packaged as a kit with nice manuals and stuff. From there it goes
to a US warehouse for distribution. All the dealer sees is the Company is in
NY and the package return address is TX. Wham it's Red White & Blue, Mom's
Apple Pie!

You could simply ask the others to show you the manufacturing plants, assembly
plants, packaging plants for the products they are selling, afterwards invite
them to Springfield to see all of those in one place.

Rob-

That's a great idea Rob. I have to tell you though, here in the Blow Me
(Show Me) State, I've tried both angles here. First, the "Made in the US",
and also the "Made in Missouri" thing here to locals. I'm finding that being
anything here associated with Patriotism in Missouri is a waste of my
intellectual time. They seem to associate cost down here with a good
product. You know how it goes, the jobs you really would not rather do, you
price higher. The jobs with a better long term potential for expansion you
price better to get in the door. I get the first here, the jobs I'd really
rather not be doing...until you remember the way you priced it. People in
Missouri like being charged more for less. At least from the commercial
stand point, that's the pattern I'm seeing here.

Jack

Jack

 

[Jackcsg]

So you're sayoing Jiminex could be labeled "Made in USA?" :^)

American yes....rebel....;-)

Jack

 

[Jackcsg]

There is one problem using Napco panels behind a T1. Unless the premises
phones gnerate a 90-Volt, 20-baud ring signal like ordinary POTS lines the
panel will not pick up for remote programming. It's only a minor problem
for me since I always ask the end user to be present during downloads.
Napco provides a keypad activated programming access routine. I'll be
checking which other panels have problems and what the solutions are over
the next few weeks as we're doing a fair number of takeovers these days.

Regards,
Robert

Where is the Snapco IP Router? Don't tell me their still drawing pictures of
it....

 

[Hary Cody]

Internet surfing was my research. As I said Vonage offers a refund if
I'm not satisfied, and that's still an option. I called Brinks ahead
of time and their blanket answer is "We don't work with broadband
lines". Obviously after threatening to cancel, the answer changed to,
we'll step down the baud rate, and install a filter. Hopefully it
works. I'll know Friday.

 

[Twit Moderator]

Someone named [email protected] (AlarmReview) Proclaimed on 10 May
2004 06:27:13 GMT,

According to the Federal Trade Commission, "Made in USA" means that "all or
virtually all" the product has been made in America. That is, all significant
parts, processing and labor that go into the product must be of U.S. origin.
Products should not contain any - or only negligible - foreign content.

Yeah but is that a law, a rule, or a guideline? Awwww. Screw you
anyway, 'know it all'. You don't know shit about alarms. Make your
own group "alt.security.consultant.know.it.all"











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[Twit Moderator]

Someone named [email protected] (AlarmReview) Proclaimed on 10 May
2004 23:16:26 GMT,

Doesn't. The use of DSL filters can sometimes make it work (but I suspect
there's way more to it than meets the eye) for a short, sporadic period, but
it's NOT the solution.

That is complete utter BULLSHIT!!!!!!!!!


Rob!! You don't know shit about alarms. I'm sick of you pretending
you do. You're worse than RLB, at least he knows something about the
technical aspect of alarms, you know NOTHING and pretend to. Stick to
your insurance lobbying job.






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[Mark Leuck]

Someone named [email protected] (AlarmReview) Proclaimed on 10 May
2004 23:16:26 GMT,



That is complete utter BULLSHIT!!!!!!!!!


Rob!! You don't know shit about alarms. I'm sick of you pretending
you do. You're worse than RLB, at least he knows something about the
technical aspect of alarms, you know NOTHING and pretend to. Stick to
your insurance lobbying job.

Gee Graham going off the deep end again eh?

BTW: He is correct about the DSL filters with cable, sometimes they work and
sometimes they don't

 

[Mark Leuck]

Internet surfing was my research. As I said Vonage offers a refund if
I'm not satisfied, and that's still an option. I called Brinks ahead
of time and their blanket answer is "We don't work with broadband
lines". Obviously after threatening to cancel, the answer changed to,
we'll step down the baud rate, and install a filter. Hopefully it
works. I'll know Friday.

Step down the baud rate? <snicker>

 

[G. Morgan]

Gee Graham going off the deep end again eh?

How did you know it was me shorteye?

BTW: He is correct about the DSL filters with cable, sometimes they work and
sometimes they don't

Bullshit. DSL filters on a Vonage connection? I'll contact Vonage and
get the "official" answer on that. What specific panels/recievers
have you tested Vonage on Modem Head?





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[Mark Leuck]

Don't even try to do better than me. I'm in Arizona. Take Osama, Kadafy, and
Saddam, give them an American flag, send them marching down the street with
signed decrying the threat from illegal immigrants, (throw in that the 9-11
terrorist were illegal), have them wear a US military uniform from the Spanish
American war and the people will come out in droves, inviting them to dinner,
giving them jobs, and ask them to marry their daughters. Heck Al Sharpten
could win here if he just said America is the best country in the entire
universe, nuke anyone who doesn't agree 150% with us, he'll eliminate all
taxes, he promises to outlaw gay marriages on Mars, and he'll make it a
constitutional amendment that all Americans must display at least 10 flags on
their SUV. Not that he ever has to deliver, or that it even makes sense, just
say it and Arizonans will fall at his feet. Remember, this is the state where
more people claim they were on the USS Arizona when it was attacked at Pearl
Harbor than there were military personnel serving in the entire Pacific
theater.

Rob-

Uhh sorry but Al Sharpton will never win no matter what he promises

(PS: I too was on the Arizona in 1941)

 

[Mark Leuck]

How did you know it was me shorteye?



Bullshit. DSL filters on a Vonage connection? I'll contact Vonage and
get the "official" answer on that. What specific panels/recievers
have you tested Vonage on Modem Head?

LOL go have a great time doing that (I've tried), Vonage people know nothing
about filters you dork

As for specific panels DSC, ITI and Ademco

 

[Jackcsg]

There's no requirement that a company be US-based or even that its products
be US-made to become a US government vendor. Even small online vendors like
my company do business with numerous state and federal government agencies
every week. Friends of mine from Brazil have done business with the US
government for many years.

Getting onto the GSA schedules can be a daunting task unless you don't mind
spending *lots* of time filling in on-line and printed forms and then
repeatedly waiting for each step of the approval process only to discover
that the username and password you are given upon acceptance only leads to
another application form and yet another wait. The process does eventually
lead to a working relationship with the US government. We receive multiple
bid notices every day. Most are for goods or services we're not interested
in providing but those that we've bid on have been quite rewarding.

The SBA holds classes to teach small business people how to get through the
red tape, how to obtain standing as a small business and how to obtain
"disadvantaged" status where appropriate -- woman or minority owned, special
district, etc. Classes are cheap or free, depending on the topic.

Regards,
Robert

A good role of toilet paper serves a better purpose than the SBA.

Jack

 

[Jackcsg]

I learned decades ago that when Napco says, "coming soon" they actually mean
"in this lifetime." :^)

That sounds about right. I've never known them to be speedy about anything.

Jack

 

[Jackcsg]

Guess people are too busy to remember where they live?

Jack

 

[Jackcsg]

It sounds as though you've had less tan helpful experiences with them. If
so, I don't fault you for feeling that way. My experience with them has
been mostly positive. I got a lot of helpful information from the SBA while
I was going through the online forms and applications to get established as
a vendor. A friend operates a woman-owned small business and she tells me
their classes have been very helpful to her.

When you have some spare time take a browse through the SBA website.
There's a raft of useful stuff there.

Regards,
Robert

Please, you could get the same advice visiting a McDonald's between 10am and
2pm talking with the retired folks. From 2 to 5 they venture down to the
local SBA office and handle phone calls. A Bingo Hall would be a better
place to look for business advice, than the SBA.
I'll just say I have had bad experiences with the SBA, not just a bad
experience, and leave it there.

Jack

 

[Mark Leuck]

HEY!, he's not a dork, he's a Dumb-Ass.

Hey so I'm off a few inches (or feet depending on the animal)?

 

[G. Morgan]

Someone named [email protected] (AlarmReview) Proclaimed on 11 May
2004 04:14:16 GMT,

Step down the baud rate? I'll
defer to Graham on this; Graham, have you every heard of a BHS panel being able
to reduce the baud rate and communicate direct VOIP?

Nahh. When I was at Brinks we were still installing the Scantronic
BHS 2000 panels and VOIP was not available to "regular" people.

I'm not so sure I understand "step down the baud rate" to 9600, that
would be a huge step "up". Sounds like he got a hold of some very bad
information from a Brinks rep.

-Graham






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[G. Morgan]

Someone named [email protected] (AlarmReview) Proclaimed on 11 May
2004 17:47:22 GMT,

HEY!, he's not a dork, he's a Dumb-Ass.

Thanks for clearing that up jackass.

He's going to go nuts trying to prove his point but in the interest of sanity,
I'll cut him off at this point with the answer.

Your answer does not satisfy me - I'll explain.

Vonage is simply a means of
voice communications over the internet.

I know what Vonage is. In fact I think I was the first one to write
something about it in this NG over a year ago.

Vonage is not the ISP.

I know.

So if your
using DSL, a filter will work.

That's because you still have the POTS functionality. The alarm
system will still be tied to it, not the Vonage phone adapter.

If your using cable, their demarc gateway will
work.

The "gateway" is what Vonage calls a phone adapter. In the true
meaning your router is in effect your "gateway".

I'm still not sure what you mean by this. Port 1 on the Vonage "phone
adapter" is what basically amounts to a virtual POTS line, is that
what you meant?

I've asked a good friend

You have a friend?

His response
was simply that consumers don't initially disconnect their local phone service
when they get Vonage. So if they are using DSL, the alarm is communicating
normally over the telco lines, with the filter, and it's NOT connecting via the
Vonage.

So the existing filter is still doing what it's supposed to do. Has
nothing to do with ADDING a DSL filter like you implied.

After a month or so, the consumer terminates their local phone service
and wham, the alarm can't communicate.

Well duh. The alarm is still wired to the OUTSIDE demark, not the
Vonage virtual POTS.

He said the consumer has only four
choices under this situation. 1, keep some form of local service. 2, Connect
the alarm directly to the gateway's POTS jacks and loose line seizure. 3. Buy
a panel designed to communicate VOIP.

Were not getting to the heart of the matter here Rob. IF the Vonage
"virtual POTS" (port 1 of the phone adapter) can be proven to work
with panel dialers and alarm receivers, the ONLY sensible way to do it
would be option 2. But why would you have to give up line seizure?
Take the output of the phone adapter and wire directly to red & green
of the RJ-31, they gray and brown would be tied into the existing
house phone wiring.


I would also like to note that perhaps one reason why these setups
are not working for some is because the wiring. Some people may be
plugging port 1 into a phone jack to distribute the virtual POTS
through the house. This is great, but I bet they are not unhooking
the feed wire from the demark. Even though the local service was
discontinued a voltage stays on the line for months before the TELCO
disconnects "talk battery". I'd bet that is a possible cause of
interference.

So there you have it.

No, the question is, will Vonage work with alarm panels and receivers
if everything else is wired and configured correctly. Try to pay
attention.

-Graham





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[G. Morgan]

When you have some spare time take a browse through the SBA website.
There's a raft of useful stuff there.

The BBB has a pretty good site too. Plenty of useful stuff, like
this:


http://www.bbbwestflorida.org/commonreport.html?bid=41001663




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