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Xbee s2 cannot be detected with X-CTU

Hello guys. So I have received 2 Xbee s2 microcontrollers. They both been used by someone before. I am currently trying to configure them through X-CTU. I am also using UartSBee v.4.0 shield so I can easily connect microcontroller to PC USB. I have just finished 40 minutes scan(check screenshots) detect my Xbee but it was not able detect any devices. I have tried to scan it whilst connected to arduino but same results. Anything else should i try before i request new microcontrollers becuase these bad boys are expensive :eek:
 

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