I just bought a used Sony DCR-TRV350 on ebay that has a problem.
When I put a tape in the camera and closed it, the display showed a
fast blinking "eject tape" symbol along with a "self diagnostic"
warning code of "C:32:xx". I now forget what the xx was, since the
manual instructs that for all C:32 codes, the code means:
"malfunction other than the above that you can service has
occurred.
Remove the cassette and insert it again, then operate your
camcorder.
Disconnect the mains lead of the AC power adapter or remove the
battery pack. After reconnecting the power source operate your
camcorder".
Well, I did just this, but, after removing the cassette and power
cycling the camera, I was unable to reinsert a new tape! Instead, when
I open the bottom of the camera, the tape compartment opens up just a
little, but not enough to insert a tape. After a few seconds, the
compartment then retracts into the camera, as though it "thought" a
tape had been inserted.
The result is that I am unable to follow the recommended "corrective
action" from the manual and now have a camcorder that will not accept a
tape. By the way, it is no longer flashing any diagnostic error codes
or the "tape eject" symbol.
Any suggestions would be very welcome. If there is a workaround or fix
that does not cost, I would pursue it. Otherwise, I guess I've got to
try and return it to the seller for a refund. Ouch.
Cheers,
Malcolm
When I put a tape in the camera and closed it, the display showed a
fast blinking "eject tape" symbol along with a "self diagnostic"
warning code of "C:32:xx". I now forget what the xx was, since the
manual instructs that for all C:32 codes, the code means:
"malfunction other than the above that you can service has
occurred.
Remove the cassette and insert it again, then operate your
camcorder.
Disconnect the mains lead of the AC power adapter or remove the
battery pack. After reconnecting the power source operate your
camcorder".
Well, I did just this, but, after removing the cassette and power
cycling the camera, I was unable to reinsert a new tape! Instead, when
I open the bottom of the camera, the tape compartment opens up just a
little, but not enough to insert a tape. After a few seconds, the
compartment then retracts into the camera, as though it "thought" a
tape had been inserted.
The result is that I am unable to follow the recommended "corrective
action" from the manual and now have a camcorder that will not accept a
tape. By the way, it is no longer flashing any diagnostic error codes
or the "tape eject" symbol.
Any suggestions would be very welcome. If there is a workaround or fix
that does not cost, I would pursue it. Otherwise, I guess I've got to
try and return it to the seller for a refund. Ouch.
Cheers,
Malcolm
