Servicing Customers

[Art]

Servicing customers can and has been a very rewarding experience. However,
in the past probably 3 to 5 years it seems that customers are becoming more
and more demanding and less and less informed.

 

[Meat Plow]

Servicing customers can and has been a very rewarding experience. However,
in the past probably 3 to 5 years it seems that customers are becoming more
and more demanding and less and less informed.

Back in 2000 when I left the consumer electronics repair industry for a
job in IT I found out that the bean counters and CEO's of of the world
were much more demanding and even less informed than the average Joe
Consumer. Back in 2000 most of the clients I serviced still didn't have a
budget for IT. When I walked through the doors I tried to avoid the CEO or
CFO as much as possible. I could just see the dollar signs in their eyes
when they looked at me as around here the going hourly rate for a level 1
tech like me was $100/hr. However, the job was very rewarding and most
everyone else was very appreciative.

 

[Martin Crossley]

Back in 2000 when I left the consumer electronics repair industry for
a job in IT I found out that the bean counters and CEO's of of the
world were much more demanding and even less informed than the
average Joe Consumer. Back in 2000 most of the clients I serviced
still didn't have a budget for IT. When I walked through the doors I
tried to avoid the CEO or CFO as much as possible. I could just see
the dollar signs in their eyes when they looked at me as around here
the going hourly rate for a level 1 tech like me was $100/hr.
However, the job was very rewarding and most everyone else was very
appreciative.

I must admit to a dirty laugh on first reading the first line above:
Customer service and servicing electronics equipment are quite normal
expressions in (British) English,
but, to me at least, "servicing customers" conjures up an image of
"Confessions of a Field Service Engineer" along the lines of the series of
soft-porn films "Confessions of a Window-Cleaner" etc. (with Robin Asquith
and our previous Prime Minister's father-in-law)!
Martin.

 

[N Cook]

I must admit to a dirty laugh on first reading the first line above:
Customer service and servicing electronics equipment are quite normal
expressions in (British) English,
but, to me at least, "servicing customers" conjures up an image of
"Confessions of a Field Service Engineer" along the lines of the series of
soft-porn films "Confessions of a Window-Cleaner" etc. (with Robin Asquith
and our previous Prime Minister's father-in-law)!
Martin.

near me is a garage that has the intriguing trading name
Dyke Services

That and other local trivia on my file
http://www.divdev.fsnet.co.uk/graff.htm

 

[Donnie]

near me is a garage that has the intriguing trading name
Dyke Services

That and other local trivia on my file
http://www.divdev.fsnet.co.uk/graff.htm

and here in Manchester there is Dykes Travel
http://dykes-travel.com/default.aspx

 

[Art]

'Touchie' Cheers

I must admit to a dirty laugh on first reading the first line above:
Customer service and servicing electronics equipment are quite normal
expressions in (British) English,
but, to me at least, "servicing customers" conjures up an image of
"Confessions of a Field Service Engineer" along the lines of the series of
soft-porn films "Confessions of a Window-Cleaner" etc. (with Robin Asquith
and our previous Prime Minister's father-in-law)!
Martin.

 

[Art]

Near Atlanta, Ga there is a eating joing called "Poke and Stoke", never been
there but the name stays in the left side of my memore!! LOL

 

[Meat Plow]

I must admit to a dirty laugh on first reading the first line above:
Customer service and servicing electronics equipment are quite normal
expressions in (British) English,
but, to me at least, "servicing customers" conjures up an image of
"Confessions of a Field Service Engineer" along the lines of the series of
soft-porn films "Confessions of a Window-Cleaner" etc. (with Robin Asquith
and our previous Prime Minister's father-in-law)!
Martin.

Get your mind out of the gutter

 

[[email protected]]

Good Ones! I want to read about Confessions of a Field Service
Engineer.Sort of kind of like the old Art Margolis articles that were in
Popular Science.
cuhulin

 

[William Sommerwerck]

Get your mind out of the gutter

And back into the sewer!

 

[Martin Crossley]

Good Ones! I want to read about Confessions of a Field Service
Engineer.Sort of kind of like the old Art Margolis articles that were
in Popular Science.
cuhulin

Sorry for lowering the tone a bit before, however, you might like some of
the late Les Lawry-Johns' stories from Television magazine here:
http://www.vintage-radio.info/llj/
Martin