Pulsonix - what a waste of time

[Paul Burridge]

Hi all,

Over the last couple of weeks (on and off) I've been trying to
download the latest demo version of Pulsonix PCB software. This is a
big file for a demo (55Mb) and even on broadband it takes a good while
to come through. I went through the unavoidable 'enter all your
particulars' bit that annoyingly erases all your details if you omit
just one little section you must start from scratch again.) Anyway,
after several attempts when I got to about 49Mb and it went tits-up
repeatedly and lost the connection (even when the download manager
companion program was supposed to be looking after the process) I
*finally* got to 55Mb., the download stopped but the 'manager' window
remained open. No confirmation of any successful download, but no more
bytes to come. I've done several searches on the hard disk, but there
is no trace of their supposedly downloaded bloatware anywhere! What a
waste of time that was. I hope no one on dial-up tries it! I must say
I've had problems before on previous occasions trying to download
Pulsonix., but this is just taking the piss. Anyone got any better
suggestions for layout CAD?

Thanks,

P.

 

[Don Prescott]

Hi all,

Over the last couple of weeks (on and off) I've been trying to
download the latest demo version of Pulsonix PCB software. This is a
big file for a demo (55Mb) and even on broadband it takes a good while
to come through. I went through the unavoidable 'enter all your
particulars' bit that annoyingly erases all your details if you omit
just one little section you must start from scratch again.) Anyway,
after several attempts when I got to about 49Mb and it went tits-up
repeatedly and lost the connection (even when the download manager
companion program was supposed to be looking after the process) I
*finally* got to 55Mb., the download stopped but the 'manager' window
remained open. No confirmation of any successful download, but no more
bytes to come. I've done several searches on the hard disk, but there
is no trace of their supposedly downloaded bloatware anywhere! What a
waste of time that was. I hope no one on dial-up tries it! I must say
I've had problems before on previous occasions trying to download
Pulsonix., but this is just taking the piss. Anyone got any better
suggestions for layout CAD?

Thanks,

P.

Whoops..... But you didn't finish the story. What did the people at
Pulsonix say when you called or emailed them about this...?

Prescott

 

[Jim Thompson]

Whoops..... But you didn't finish the story. What did the people at
Pulsonix say when you called or emailed them about this...?

Prescott

Pulsonix knows it's PB, and are trying to avoid the association ;-)

...Jim Thompson

 

[Leon Heller]

Hi all,

Over the last couple of weeks (on and off) I've been trying to
download the latest demo version of Pulsonix PCB software. This is a
big file for a demo (55Mb) and even on broadband it takes a good while
to come through. I went through the unavoidable 'enter all your
particulars' bit that annoyingly erases all your details if you omit
just one little section you must start from scratch again.) Anyway,
after several attempts when I got to about 49Mb and it went tits-up
repeatedly and lost the connection (even when the download manager
companion program was supposed to be looking after the process) I
*finally* got to 55Mb., the download stopped but the 'manager' window
remained open. No confirmation of any successful download, but no more
bytes to come. I've done several searches on the hard disk, but there
is no trace of their supposedly downloaded bloatware anywhere! What a
waste of time that was. I hope no one on dial-up tries it! I must say
I've had problems before on previous occasions trying to download
Pulsonix., but this is just taking the piss. Anyone got any better
suggestions for layout CAD?

I haven't had any problems downloading it, and neither has any member of of
the user group mentioned problems: the demo version is in fact a full
version, if one has a license, and most users have upgraded via a download.
They will post you a CD-ROM if you give them a ring.

You could try registering under a different name, to avoid the problem
mentioned by Jim T.

Leon

 

[Jim Thompson]

I haven't had any problems downloading it, and neither has any member of of
the user group mentioned problems: the demo version is in fact a full
version, if one has a license, and most users have upgraded via a download.
They will post you a CD-ROM if you give them a ring.

You could try registering under a different name, to avoid the problem
mentioned by Jim T.

Leon

ROTFLMAO ;-)

...Jim Thompson

 

[Helmut Sennewald]

Hi all,

Over the last couple of weeks (on and off) I've been trying to
download the latest demo version of Pulsonix PCB software. This is a
big file for a demo (55Mb) and even on broadband it takes a good while
to come through. I went through the unavoidable 'enter all your
particulars' bit that annoyingly erases all your details if you omit
just one little section you must start from scratch again.) Anyway,
after several attempts when I got to about 49Mb and it went tits-up
repeatedly and lost the connection (even when the download manager
companion program was supposed to be looking after the process) I
*finally* got to 55Mb., the download stopped but the 'manager' window
remained open. No confirmation of any successful download, but no more
bytes to come. I've done several searches on the hard disk, but there
is no trace of their supposedly downloaded bloatware anywhere! What a
waste of time that was. I hope no one on dial-up tries it! I must say
I've had problems before on previous occasions trying to download
Pulsonix., but this is just taking the piss. Anyone got any better
suggestions for layout CAD?

Hello Paul,
I just tried successfully a download a few minutes ago. The whole
download took about 15 minutes with a high speed DSL link from my home.
I am shure your download problems are caused my your service provider
or a you have a bad phone line. The quality/speed of DSL over phone
lines may be corrupted by crosstalk from neighbour lines too.

Best regards,
Helmut

 

[Markus Baertschi]

Over the last couple of weeks (on and off) I've been trying to
download the latest demo version of Pulsonix PCB software. This is a
...

P.

Paul,

I just successfully downloaded the latest demo. The form is a pain,
insisting for too much information.

I'm using Opera and used the built-in download manager. It took towards
10 minutes on my cable connection. Like already mentioned, Pulsonics
will certainly mail you a CD, if you ask them.

Markus

 

[Paul Burridge]

Whoops..... But you didn't finish the story. What did the people at
Pulsonix say when you called or emailed them about this...?

IME it's a waste of time. One invariably gets some sort of automated,
off-the-shelf response telling you not to bother sending any further
mail to "support@..." as there are no "humanoids" available to read it
(to keep costs down, etc., etc.) I'd wasted enough time by that point.
Fortunately, Leon - who appears to have some clout with the company -
has come to my assistance on this one.

 

[Leon Heller]

IME it's a waste of time. One invariably gets some sort of automated,
off-the-shelf response telling you not to bother sending any further
mail to "support@..." as there are no "humanoids" available to read it
(to keep costs down, etc., etc.) I'd wasted enough time by that point.
Fortunately, Leon - who appears to have some clout with the company -
has come to my assistance on this one.

Pulsonix customer support is excellent, even if you are just using the demo
software. Someone was so impressed at the way his problems with the demo
were sorted out that he has just bought the package.

Leon

 

[Don Prescott]

Hi all,

Over the last couple of weeks (on and off) I've been trying to
download the latest demo version of Pulsonix PCB software. This is a
big file for a demo (55Mb) and even on broadband it takes a good while
to come through. I went through the unavoidable 'enter all your
particulars' bit that annoyingly erases all your details if you omit
just one little section you must start from scratch again.) Anyway,
after several attempts when I got to about 49Mb and it went tits-up
repeatedly and lost the connection (even when the download manager
companion program was supposed to be looking after the process) I
*finally* got to 55Mb., the download stopped but the 'manager' window
remained open. No confirmation of any successful download, but no more
bytes to come. I've done several searches on the hard disk, but there
is no trace of their supposedly downloaded bloatware anywhere! What a
waste of time that was. I hope no one on dial-up tries it! I must say
I've had problems before on previous occasions trying to download
Pulsonix., but this is just taking the piss. Anyone got any better
suggestions for layout CAD?

Thanks,

P.

Whoops..... But you didn't finish the story. What did the people at
Pulsonix say when you called or emailed them about this...?

Prescott

 

[Thaas]

Hi all,

Over the last couple of weeks (on and off) I've been trying to
download the latest demo version of Pulsonix PCB software. This is a
big file for a demo (55Mb) and even on broadband it takes a good while
to come through. I went through the unavoidable 'enter all your
particulars' bit that annoyingly erases all your details if you omit
just one little section you must start from scratch again.) Anyway,
after several attempts when I got to about 49Mb and it went tits-up
repeatedly and lost the connection (even when the download manager
companion program was supposed to be looking after the process) I
*finally* got to 55Mb., the download stopped but the 'manager' window
remained open. No confirmation of any successful download, but no more
bytes to come. I've done several searches on the hard disk, but there
is no trace of their supposedly downloaded bloatware anywhere! What a
waste of time that was. I hope no one on dial-up tries it! I must say
I've had problems before on previous occasions trying to download
Pulsonix., but this is just taking the piss. Anyone got any better
suggestions for layout CAD?

Thanks,

P.

I've had large downloads fail the same way. Sometimes the download is
complete but the final assembly can't be moved to the destination
folder due to lack of room there, partition with temp files full,
Microsoft confusion, gremlins, etc.

I've then found the complete download in my Internet cache. It can be
moved from there to wherever you have room for it.

 

[David Brown]

I've had large downloads fail the same way. Sometimes the download is
complete but the final assembly can't be moved to the destination
folder due to lack of room there, partition with temp files full,
Microsoft confusion, gremlins, etc.

I've then found the complete download in my Internet cache. It can be
moved from there to wherever you have room for it.

This sort of thing happens mainly when you use a broken browser for
downloading - IE is well-known for its failure to download large files
properly (feel free to flame me if I am incorrect in assuming you used IE).
It will happily tell you a download is complete when in fact there was a
timeout and only part of the file is downloaded. Only the inexperianced,
the brave, the lucky, or the very patient user would try to use IE for a
large download. Get a download manager program (there are dozens available
for free), or better still, use a real browser like Firefox or Opera, whose
downloaders are vastly superior (as well as being better browsers in most
other respects).

 

[Thaas]

This sort of thing happens mainly when you use a broken browser for
downloading - IE is well-known for its failure to download large files
properly (feel free to flame me if I am incorrect in assuming you used IE).
It will happily tell you a download is complete when in fact there was a
timeout and only part of the file is downloaded. Only the inexperianced,
the brave, the lucky, or the very patient user would try to use IE for a
large download. Get a download manager program (there are dozens available
for free), or better still, use a real browser like Firefox or Opera, whose
downloaders are vastly superior (as well as being better browsers in most
other respects).

I haven't had any real problem downloading large files using html
download with, yes, IE. The times I mentioned where a download failed
similarly to the OP's problem have been few and far between. I posted
my observation that the complete download ended up in the Internet
cache because I thought it might be of interest to the OP.

Since getting ADSL even 60MB downloads don't seem to take very long.
When problems occur I look for an FTP server with the same download
available. Usually can't find one. I do have download managers.
Never use them. Problems aren't serious or frequent enough to bother.

Sigh...I guess designing computers since 1975 isn't much experience,
and it certainly hasn't taught me patience. If I was lucky I'd have
won the lottery by now. Brave, yeah that's it. I'm brave.