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Maker Pro

PowerMax+: Reset to factory default w/o master installer code?

  • Thread starter Christopher Grenness
  • Start date
C

Christopher Grenness

I just received my new PowerMax+, and started fiddling with the menus
not paying too much attention to the manual (the information on the
display looked informative enough to me).
Along the way I decided to change the Master Installer Code, and later,
when giving out user codes to myself and my wife, I made the (fatal?)
decision that my own user code should be the same as (my) Master
Installer Code. No error messages, so I thought everything went well.
Later, however, I experienced several problems hooking up the GSM module
and defining it to be the only telephone line. The panel kept nagging
that there was something wrong with the telephone line, even though I
also received SMS'es which to me showed that everything worked ok.
Anyhow, I decided I wanted to reset the whole system and start over with
the installation manual at hand, so I tried to enter the menu choice of
"resetting to factory default". But of course, entering my PIN only gave
me access to the ordinary menu. None of the default codes (9999, 8888,
1111) worked.
I unplugged the power supply and the backup battery and left the panel
without power during the night, but as suspected it wasn't enough to
make it forget my mistake...
Are there anything else I can do in order to undo my coding mistake?

Regards,

Christopher
--
 
M

Mark Leuck

Christopher Grenness said:
I just received my new PowerMax+, and started fiddling with the menus
not paying too much attention to the manual (the information on the
display looked informative enough to me).
Along the way I decided to change the Master Installer Code, and later,
when giving out user codes to myself and my wife, I made the (fatal?)
decision that my own user code should be the same as (my) Master
Installer Code. No error messages, so I thought everything went well.
Later, however, I experienced several problems hooking up the GSM module
and defining it to be the only telephone line. The panel kept nagging
that there was something wrong with the telephone line, even though I
also received SMS'es which to me showed that everything worked ok.
Anyhow, I decided I wanted to reset the whole system and start over with
the installation manual at hand, so I tried to enter the menu choice of
"resetting to factory default". But of course, entering my PIN only gave
me access to the ordinary menu. None of the default codes (9999, 8888,
1111) worked.
I unplugged the power supply and the backup battery and left the panel
without power during the night, but as suspected it wasn't enough to
make it forget my mistake...
Are there anything else I can do in order to undo my coding mistake?

Regards,

Christopher

You could try downloading it
 
R

R.H.Campbell

I don't know this panel at all, so I can't offer any specific technical
advice. However, most panels can be hardware defaulted. I suggest you try
to get hold of installer level programming and installation manuals for your
system, and reset everything to factory.

I'ts quite likely Jim Rojas can help you in this regard

RHC
 
M

Mark Leuck

R.H.Campbell said:
I don't know this panel at all, so I can't offer any specific technical
advice. However, most panels can be hardware defaulted. I suggest you try
to get hold of installer level programming and installation manuals for your
system, and reset everything to factory.

I'ts quite likely Jim Rojas can help you in this regard

RHC

The beta PowerMax I have had default pins near the phone connection however
they deleted that later and it can only be defaulted in programming, my
guess is he didn't screw up the download access code and should be able to
download into it and change the master or installer code, I think the panel
comes out of the box setup for downloading
 
C

Christopher Grenness

Mark said:
The beta PowerMax I have had default pins near the phone connection however
they deleted that later and it can only be defaulted in programming, my
guess is he didn't screw up the download access code and should be able to
download into it and change the master or installer code, I think the panel
comes out of the box setup for downloading

Does anyone know where I can find more info about the download/upload
feature? I can't remember that neither the installation or user's manual
said much about it (I might be wrong; I'll check when I get home).

Christopher
 
M

Mark Leuck

You can get the software from Visonic

Christopher Grenness said:
Does anyone know where I can find more info about the download/upload
feature? I can't remember that neither the installation or user's manual
said much about it (I might be wrong; I'll check when I get home).

Christopher
 
M

Malcolm Walls

I may not know what I'm talking about here but it seems to me that if you
have the master user code you should be able to change the master user code
to something other than the installer code.

Then you can use the installer code to get into installer programming and do
whatever you want.

could be that this is impossible on the powermax but worth a shot....

Malcolm

Mark Leuck said:
You can get the software from Visonic
 

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