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Possible fix: Norton Ghost error 36000 processor general exception

J

JW

I've now seen two mother boards get this error when running Norton Ghost.
In both of the cases, the problem turned out to be a faulty CPU chip - one
a Pentium 3 850MHz, and the other a Celeron 2.2GHz. For verification, I
Moved the CPU chips to other motherboards, and the problem follows the
chips. I figured I'd post this so it'd be archived for someone else's use.

This is the pertinent part of the error log from the P3-850 machine:

*********************************
Date : Thu Jan 5 07:25:06 2006
Error Number: (36000)
Message: A GeneralException occurred
Version: 7.50 (Dec 1 2001, Build=335)
Command line arguments:
Active Switches :
No Switches specified in options panel or ghost.ini
ProgMode : PROG_LOCAL
PathName :
DumpFile :
DumpPos : 0
File64 buffersize : 0
FlagImplode : 0
FlagExplode : 0

Mouse IRQ Status : Not in IRQ(0)
Processor exception
Generated at HardExceptionHandlerDjgpp.cpp:314

Program Call Stack
main
sub_main
AttemptOperation
CopyMainline
CopyDiskToFile
WinDiskToFile
WinGetDumpFile
FileReq

Exception code: 0000000e Page fault Error: 0004
Registers:
EAX=00000000 EBX=00000000 ECX=0031a5cc EDX=00000000 ESI=0032145c
EDI=00000000
EBP=002f7ac0 ESP=002f7aa8 EIP=00051c50 FLG=00013246
CS: sel=00af base=10000000 limit=0039ffff
DS: sel=00b7 base=10000000 limit=ffffffff
ES: sel=00b7 base=10000000 limit=ffffffff
FS: sel=00bf base=00000000 limit=0010ffff
GS: sel=00bf base=00000000 limit=0010ffff
SS: sel=00b7 base=10000000 limit=ffffffff

Application stack: 002f8784..00278784
Exception stack: 002786c8..00276788

Call frame traceback EIPs:
0x00051c50
0x0003f36e
0x00040999
0x0003e312
0x000947b6
0x00053a75
0x00033b0a
0x00053a75
0x0003a581
0x000542b7
0x000066a8
0x00092e9c
0x0005a07b
0x0005a3d0
0x000700ad
0x0000220c
0x000024f5
0x00004765
0x00003979
0x001be152

Fat details:
SRC:
FatType..........16
first_sect.......63
ClusterSize......16384
clusters.........51266
root_next_avail..0
data_next_avail..0
dir_sector.......0
root_sector......403
data_sector......435
FAT_sector.......0

NTFS details:
----------------

NTFS Global Flags:
----------------
contiguousWrite=1 forceDiskClusterMapping=0
inhibitCHKDSK=1 ignoreBadLog=0 ignoreCHKDSKBit=0
enable_cache=0 xfrbuflen=0
last_attr_type = 0
----------------
 
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