No sound output on abit IP35 Pro MB with Realtek Audio

[Samuel M. Goldwasser]

OK, I know this isn't a real PC group but generally the people here are
more knowledgeable. ;-)

I was given a PC with an abit IP35 Pro MB with Realtek Audio which works
in every respect expect there isn't any sound from any output. I'm running
XP with SP3 and, yes, all the volume controls are all the way up, nothing
is muted, and the speakers work fine on the PC sitting right next to it.
I installed the latest audio drivers (though no others since everything
else works) from the abit Web site at:

http://tinyurl.com/9sqrfn

The only anomoly is an unrecognized device in Device Manager, but it
isn't under Sound Devices. Of course with Windoze, anything is possible!

Google turns up a number of problems that sound (no pun...) similar.

There is one about XP SP3 causing a problem with the UAA (Universal
Audio Architecture?) but that seems to not recognize the audio hardware
at all. Here, everything is working but nothing coming out.

My fall back position is to buy a $7 sound card on eBay.

Any info appreciated!!

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[Baron]

OK, I know this isn't a real PC group but generally the people here
are more knowledgeable. ;-)

I was given a PC with an abit IP35 Pro MB with Realtek Audio which
works
in every respect expect there isn't any sound from any output. I'm
running XP with SP3 and, yes, all the volume controls are all the way
up, nothing is muted, and the speakers work fine on the PC sitting
right next to it. I installed the latest audio drivers (though no
others since everything else works) from the abit Web site at:

http://tinyurl.com/9sqrfn

The only anomoly is an unrecognized device in Device Manager, but it
isn't under Sound Devices. Of course with Windoze, anything is
possible!

Google turns up a number of problems that sound (no pun...) similar.

There is one about XP SP3 causing a problem with the UAA (Universal
Audio Architecture?) but that seems to not recognize the audio
hardware
at all. Here, everything is working but nothing coming out.

My fall back position is to buy a $7 sound card on eBay.

Any info appreciated!!

--
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FAQs.

The on board sound chip is duff !

 

[Samuel M. Goldwasser]

Have you checked the bios settings for the front panel audio?


If you need the motherboard manual:

<http://www.abit.com.tw/page/en/down...pTITLE_ON_SCREEN=IP35+Pro&pSOCKET_TYPE=LGA775>

Richt click on one of the mirror sites and save the link. It took
several tries to get a clean copy, but I finally got it from their Aisa
mirror.

ip35-pro.zip is the file you will be saving. It contains ip35-pro.pdf

This is the one I got from one of their Web sites: ip35_ip35-e.zip .

The only audio jumpers/connector is for the FP audio. It has HD Audio
plugged in.

The BIOS has the audio enabled. I've tried both HD Audio and AC97.

Thanks for trying!

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[Adrian C]

OK, I know this isn't a real PC group but generally the people here are
more knowledgeable. ;-)

I was given a PC with an abit IP35 Pro MB with Realtek Audio which works
in every respect expect there isn't any sound from any output. I'm running
XP with SP3 and, yes, all the volume controls are all the way up, nothing
is muted, and the speakers work fine on the PC sitting right next to it.
I installed the latest audio drivers (though no others since everything
else works) from the abit Web site at:

http://tinyurl.com/9sqrfn

The only anomoly is an unrecognized device in Device Manager, but it
isn't under Sound Devices. Of course with Windoze, anything is possible!

In device manager, expand the 'system devices' branch.

Is there an entry for 'Microsoft UAA Bus Driver for High Definition Audio'?


BTW Sam, your sig separator is broken again :-(

Should be --{space}{newline}

 

[Samuel M. Goldwasser]

In device manager, expand the 'system devices' branch.

Is there an entry for 'Microsoft UAA Bus Driver for High Definition Audio'?

Yes, but it seems to predate the latest version.

Microsoft UAA Bus Driver for High Definition Audio
3/5/2004
5.10.0.5010

BTW Sam, your sig separator is broken again :-(

Should be --{space}{newline}

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[Samuel M. Goldwasser]

<http://www.abit.com.tw/page/en/motherboard/motherboard_detail.php?pMODEL_NAME=IP35+Pro&fMTYPE=LGA775>

Latest BIOS?
<http://www.abit.com.tw/page/en/down...pTITLE_ON_SCREEN=IP35+Pro&pSOCKET_TYPE=LGA775>

I'll have to check that.

Do you have the sound chip enabled in the CMOS setup?
Yes.

Does it go "ding" from the spkr during bootup?

No, nothing!

Go unto:
Control Panel -> Sound and Audio -> Audio
and make sure the speaker output is coming from the Realtek chip.

I think I checked all possibilities there.

Duz the Microphone/Audio input work or is it also kaput? Use the
Sound Recorder for testing.


That could be it. Duz the unrecognized device had a device ID? If
it's not recognized, it will be listed under "Unrecognized Devices"

Right, that's where it is.

not under Sound Devices. Try:
<http://www.halfdone.com/ukd/>
and see if you can identify what the Device Mgr is complaining about.
My guess(tm) is that's the problem.

I refers to the Radeon X1800, which is the display card. Something goofy
there but reloading the latest drivers makes no change in anything.

Dunno. I don't think so.


Check the CMOS setup and see if there's a setting for redirecting the
sound from the rear to the front panel. There seems to be some kind
of automagic sound output redirection, depending on which 3.5mm jack
has the spkr attached, on the Abit board.

Checked, try all settings, no change.

Also, make sure the audio settings are for commodity 2 channel stereo,
not 7.1 "HD" audio, which the board supports.

There seems to be a pin header on the board that goes to front panel
audio. Is this connector backwards (my favorite screwup)?

I'll doublecheck but I think it's keyed.

Last resort. RTFM:
<http://www.abit.com.tw/page/en/down...pTITLE_ON_SCREEN=IP35+Pro&pSOCKET_TYPE=LGA775>

I did, if you can believe it!

Thanks!

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[Bob Larter]

OK, I know this isn't a real PC group but generally the people here are
more knowledgeable. ;-)

I was given a PC with an abit IP35 Pro MB with Realtek Audio which works
in every respect expect there isn't any sound from any output.

Check the MB jumpers around the audio chipset & audio I/O sockets. Some
motherboards use jumpers to switch audio between the internal sockets,
or external sockets. Try looking up the MB model number on the
manufacturers website, & hopefully you'll be able to find a diagram
showing where all the jumpers go, & what they're for. You might even
find a jumper than enable/disables the internal sound chipset.

 

[Bob Larter]

On 07 Nov 2009 13:17:35 -0500, [email protected] (Samuel M.
Goldwasser) wrote: [...]

The only anomoly is an unrecognized device in Device Manager, but it
isn't under Sound Devices. Of course with Windoze, anything is possible!

That could be it. Duz the unrecognized device had a device ID? If
it's not recognized, it will be listed under "Unrecognized Devices"

Right, that's where it is.

Try uninstalling the unrecognised device, then rebooting.

 

[Adrian C]

Yes, but it seems to predate the latest version.

Microsoft UAA Bus Driver for High Definition Audio
3/5/2004
5.10.0.5010

There *may* be a fix regarding something that installing service pack3
did (or didn't do), or it could indeed be something broken on the chipset.

Even if you boot from a linux boot CD (or install windows 7) and find
the sound working with that, I'd spring for a cheapie $7 soundcard -
it's not worth spending time if other more $$$ things are being
displaced from your interest.

IMO There are only a few onboard chipsets that are good in quality - the
rest, including realtek, tend to be rather noisy.

 

[Samuel M. Goldwasser]

That might be wrong. Most PC's belch some kind of beep or ding during
bootup before Windoze loads. Check the speaker wiring. Better yet,
try different jacks among the multitude of 3.5mm audio connectors the
pollute the rear panel. (See manual below).

Hopefully, you're using amplified speakers, not the HP style where the
amplifier is in the PC.

Ok, let's play with some diagnostics.
Start -> run -> dxdiag -> Sound
This will run the DirectX diagnostics which include some noises from
the speaker. If there are any driver issues, DxDiag will complain.

Diagnostics pass but no sound when doing "Test DirectSound".

Try diagnostics that do NOT require Windoze. I vaguely recall that
there were some built in diags in the BIOS, but my memory might be
faulty. Most of my Dell and IBM machines have them. Dive and and see
if there's anything useful in there.

There are a bunch of diagnostics available that boot from a floppy or
CD. Of course, they're all sitting in my palatial office and I'm at
home. Google isn't being very helpful. I'm finding a zillion CPU RAM
and HD testers, but nothing for sound. Maybe a Linux Live-CD. Well,
try this:
1. Grab:
<http://802.11junk.com/jeffl/crud/fonebell.com> (12K)
2. Boot from an DOS floppy.
3. Run fonebell.com: It's suppose to sound like a phone ringing.
Well, it does on a 4.77MHz XP, but sounds more like a sick buzzer on
my 3.2Ghz Core2Duo. All I want it to do is make noise from the sound
chip without Windoze. If it works, you might have a driver problem in
Windoze.

Fonebell Sounds like a busy signal through the PC speaker.

And note that there was no PC speaker installed before. So, there is
a BIOS/POST beep now from the speaker as well.

But nothing fromthe speaker in Windoze.

When I find something better (for free), I'll post it (after I fix a
pile of trashed Apple G3 yo-yo laptop power supplies for the local
skool).


You must be desperate. I never read the manual until after I fix the
problem. It's a matter of personal pride. (However, I do read the
release notes, which is where all the goodies are usually buried).

Thanks!

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[Samuel M. Goldwasser]

On 07 Nov 2009 13:17:35 -0500, [email protected] (Samuel M.
Goldwasser) wrote: [...]
The only anomoly is an unrecognized device in Device Manager, but it
isn't under Sound Devices. Of course with Windoze, anything is possible!
That could be it. Duz the unrecognized device had a device ID? If
it's not recognized, it will be listed under "Unrecognized Devices"

Right, that's where it is.

Try uninstalling the unrecognised device, then rebooting.

Did that, just found the unrecognized device again.

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[Samuel M. Goldwasser]

Check the MB jumpers around the audio chipset & audio I/O
sockets. Some motherboards use jumpers to switch audio between the
internal sockets, or external sockets. Try looking up the MB model
number on the manufacturers website, & hopefully you'll be able to
find a diagram showing where all the jumpers go, & what they're
for. You might even find a jumper than enable/disables the internal
sound chipset.

No jumpers that I could find even in the manual.

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[Samuel M. Goldwasser]

There *may* be a fix regarding something that installing service pack3
did (or didn't do), or it could indeed be something broken on the
chipset.

Even if you boot from a linux boot CD (or install windows 7) and find
the sound working with that, I'd spring for a cheapie $7 soundcard -
it's not worth spending time if other more $$$ things are being
displaced from your interest.

IMO There are only a few onboard chipsets that are good in quality -
the rest, including realtek, tend to be rather noisy.

That's my feeling at this point. I'm also not that fussy as long as
it sounds decent. I don't need to shake the foundation.

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[Baron]

That's my feeling at this point. I'm also not that fussy as long as
it sounds decent. I don't need to shake the foundation.

On board sound chip failure is very very common. I wish I had a £($)
for every new machine or mainboard I've seen that had to have sound
card added because of it !

I've seen chips fitted rotated 90 out on the mainboard.

 

[Adrian C]

On board sound chip failure is very very common. I wish I had a £($)
for every new machine or mainboard I've seen that had to have sound
card added because of it !

Some of it is unnessary circuit complication though which causes
headaches installing the right driver, as there are /two/ of those to
install with either AC'97 or (the later) High Definition schemes in use.

The first for the motherboard chipset HUB controller (normally Intel,
but AMD and Nvidia as well) and the second for the Codec (Realtek,
Conexant, and Analog Devices). Then ye get the headache of Microsoft
stepping in and wreaking the compatability of everything.

http://en.wikipedia.org/wiki/AC'97
http://en.wikipedia.org/wiki/Intel_High_Definition_Audio

I've seen chips fitted rotated 90 out on the mainboard.

Laterally or tombstoned?

I've got a cheapie Gigabyte AMD board here I'm scrapping. The board had
so warped on the wave soldering machine, that the DDR sockets only grab
memory modules by the edge contacts and bows away from the middle.

Complete junk.

 

[Baron]

Some of it is unnessary circuit complication though which causes
headaches installing the right driver, as there are /two/ of those to
install with either AC'97 or (the later) High Definition schemes in
use.

The first for the motherboard chipset HUB controller (normally Intel,
but AMD and Nvidia as well) and the second for the Codec (Realtek,
Conexant, and Analog Devices). Then ye get the headache of Microsoft
stepping in and wreaking the compatability of everything.

http://en.wikipedia.org/wiki/AC'97
http://en.wikipedia.org/wiki/Intel_High_Definition_Audio


Laterally or tombstoned?

Laterally rotated. Instead of having the reference at bottom left it was
at the top left. The pcb was correctly marked.

I've got a cheapie Gigabyte AMD board here I'm scrapping. The board
had so warped on the wave soldering machine, that the DDR sockets only
grab memory modules by the edge contacts and bows away from the
middle.

Complete junk.

Mmm. I've only seen that kind of thing on counterfeit boards. Which as
it happens is where I saw the sound chips rotated.

 

[Sofa Slug]

OK, I know this isn't a real PC group but generally the people here are
more knowledgeable. ;-)

I was given a PC with an abit IP35 Pro MB with Realtek Audio which works
in every respect expect there isn't any sound from any output. I'm running
XP with SP3 and, yes, all the volume controls are all the way up, nothing
is muted, and the speakers work fine on the PC sitting right next to it.
I installed the latest audio drivers (though no others since everything
else works) from the abit Web site at:

http://tinyurl.com/9sqrfn

<snipped>

I know that logic dictates using the motherboard maker's website for
drivers, but I have found that a generic driver from the chip maker will
sometimes work when the OEM driver doesn't. It might be worth a try,
anyway: http://snipurl.com/realtek.hi-def. [realtek.com.tw]

Good Luck

 

[Sofa Slug]

OK, I know this isn't a real PC group but generally the people here are
more knowledgeable. ;-)

I was given a PC with an abit IP35 Pro MB with Realtek Audio which works
in every respect expect there isn't any sound from any output. I'm
running
XP with SP3 and, yes, all the volume controls are all the way up, nothing
is muted, and the speakers work fine on the PC sitting right next to it.
I installed the latest audio drivers (though no others since everything
else works) from the abit Web site at:

http://tinyurl.com/9sqrfn

<snipped>

I know that logic dictates using the motherboard maker's website for
drivers, but I have found that a generic driver from the chip maker will
sometimes work when the OEM driver doesn't. It might be worth a try,
anyway: http://snipurl.com/realtek.hi-def. [realtek.com.tw]

Good Luck

I see that snipurl is blocking my link for some reason - here is the
direct link: http://www.realtek.com/downloads/

 

[Samuel M. Goldwasser]

On board sound chip failure is very very common. I wish I had a £($)
for every new machine or mainboard I've seen that had to have sound
card added because of it !

I've seen chips fitted rotated 90 out on the mainboard.

OK, failures I can believe. This one supposedly worked at some point,
maybe.

Thanks!

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[Samuel M. Goldwasser]

That unrecognized device is the sensor for uGuru. Download uGuru
utility from Abit site and it will give you all the information about
your mobo, i.e. fan, heat, voltage etc. But not sound.

Downloaded uGuru, works fine, still unrecognized device. But that
seems to be on the Radeon X1800? video card.

Before you buy sound card, check your L/Speakers on you TV or any
other device if its has audio output socket such as Head Phone socket.

Speakers run fine on PC next to it.

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