Manufacturer questions I always wanted answered

[[email protected]]

I always wanted the following questions answered but never thought of
asking them:

1)Is Sharp Malaysian or Japanese? as most otheir products always said
"made in Malaysia"
2)Why did Sony,RCA and Zenith tv quality dropped dramatically since
around 1990-3?
3)When the owner of Sony died around 1990-3 why did the accountant get
the corporation?
4)Why did the law in USA for manufacturers (any kind not just
electronics) being responsible for backing their products by parts &
service change from 7 years to 5 then nothing now?,meaning now you can
buy a product with no warranty and when parts are needed "sorry NLA".
5)Why did LG Goldstar decide to place Zenith crt's in many Goldstar
tv's since they bought Zenith from bankruptsy in 1996 or so?
6)I noticed many JVC products have Panasonic parts what is the
relationship?
7)Who invented VHS? Panasonic or JVC? or is it that JVC invented the
tape and Panasonic the machine?
8)Why don't manufacturers in USA & Canada provide a large full page
schematic of their tv's & vcr's included in the owner's manual like
many parts of the world?.

Sidney
32 years old
Dartmouth,Nova Scotia
Canada

http://groups.google.com/group/hfx....7f?q=sidney+tv+repair&rnum=1#4e4c696fbf04837f

http://www.iwaynet.net/~nesda/May02/May18.html
http://www.iwaynet.net/~nesda/SonyAudMod.html
http://www.newark.com/product-details/image/mcm/image/32-9495.jpg
http://www.tipsmaster.ca/hottips-1.HTM
http://www.tipsmaster.ca/1011-TV32C50-007.jpg
http://www.iwaynet.net/~nesda/June03/June0315.html
http://www.iwaynet.net/~nesda/Apr03/Apr033.html

 

[Inty \(BHO!\)]

I always wanted the following questions answered but never thought of
asking them:

1)Is Sharp Malaysian or Japanese? as most otheir products always said
"made in Malaysia"

Japanese, but has factories everywhere, like Sony and many other brands.
Today some Sharps are made in Turkey by Vestel (quality dropped)

2)Why did Sony,RCA and Zenith tv quality dropped dramatically since
around 1990-3?

Zenith went in bankrupt around 1993-1994. Zeniths after this year are trash
bins ))

3)When the owner of Sony died around 1990-3 why did the accountant get
the corporation?
BOH

4)Why did the law in USA for manufacturers (any kind not just

I'm italian and i don't know USA laws. Here in italy there's a two-year
warranty for everything electronic.

5)Why did LG Goldstar decide to place Zenith crt's in many Goldstar
tv's since they bought Zenith from bankruptsy in 1996 or so?

I don't know if Zenith ever made C.R.T.s. ..

6)I noticed many JVC products have Panasonic parts what is the
relationship?

I don't know

7)Who invented VHS? Panasonic or JVC? or is it that JVC invented the
tape and Panasonic the machine?

The first VHS was from Matsushita Electric and sold under Panasonic and
National brands. Maybe sold under JVC too

8)Why don't manufacturers in USA & Canada provide a large full page
schematic of their tv's & vcr's included in the owner's manual like
many parts of the world?.

Ahem.. we have the same problem here in Italy.
In past times schematics were complete and with a lot of explanations. Now
there are only schematics without explanations, or, no schematics!
Some times schematics cant' be found in Internet, and we don't have
schematics (grr)

http://groups.google.com/group/hfx....7f?q=sidney+tv+repair&rnum=1#4e4c696fbf04837f
http://www.iwaynet.net/~nesda/May02/May18.html
http://www.iwaynet.net/~nesda/SonyAudMod.html
http://www.newark.com/product-details/image/mcm/image/32-9495.jpg
http://www.tipsmaster.ca/hottips-1.HTM
http://www.tipsmaster.ca/1011-TV32C50-007.jpg
http://www.iwaynet.net/~nesda/June03/June0315.html
http://www.iwaynet.net/~nesda/Apr03/Apr033.html

Links? About what?

from italy
bye

 

[[email protected]]

Japanese, but has factories everywhere, like Sony and many other brands.
Today some Sharps are made in Turkey by Vestel (quality dropped)

I am talking about their older units

Zenith went in bankrupt around 1993-1994. Zeniths after this year are trash
bins ))


I'm italian and i don't know USA laws. Here in italy there's a two-year
warranty for everything electronic.


I don't know if Zenith ever made C.R.T.s. ..

yes they did.

I don't know


The first VHS was from Matsushita Electric and sold under Panasonic and
National brands. Maybe sold under JVC too


Ahem.. we have the same problem here in Italy.
In past times schematics were complete and with a lot of explanations. Now
there are only schematics without explanations, or, no schematics!
Some times schematics cant' be found in Internet, and we don't have
schematics (grr)


Links? About what?

from italy
bye

The links are my signature which state my qualifications so that techs
here know I am one of them and not a garage hack.

 

[Ancient_Hacker]

4)Why did the law in USA for manufacturers (any kind not just
electronics) being responsible for backing their products by parts &
service change from 7 years to 5 then nothing now?,meaning now you can
buy a product with no warranty and when parts are needed "sorry NLA".

The "parts for 7 years" has always been an urban legend.

Warranty and parts availability at least in the USA, has not been
controlled by law, but whatever the company thought was in their best
interest.

It's getting really bad in some cases: for example a lot of $899 HP
printers that are just a year or three old do not have ANY print
drivers available from HP for the latest 64-bit XP.

 

[Eeyore]

I always wanted the following questions answered but never thought of
asking them:


6)I noticed many JVC products have Panasonic parts what is the
relationship?

Panasonic is a JVC trade name. They're quite good parts actually.

7)Who invented VHS? Panasonic or JVC? or is it that JVC invented the
tape and Panasonic the machine?

See above. JVC. Japan Victor Corporation.

8)Why don't manufacturers in USA & Canada provide a large full page
schematic of their tv's & vcr's included in the owner's manual like
many parts of the world?.

I've *never* see a schematic in an owner's manual ever !

Graham

 

[Eeyore]

4)Why did the law in USA for manufacturers (any kind not just
electronics) being responsible for backing their products by parts &
service change from 7 years to 5 then nothing now?,meaning now you can
buy a product with no warranty and when parts are needed "sorry NLA".

The "parts for 7 years" has always been an urban legend.

Warranty and parts availability at least in the USA, has not been
controlled by law, but whatever the company thought was in their best
interest.

It's getting really bad in some cases: for example a lot of $899 HP
printers that are just a year or three old do not have ANY print
drivers available from HP for the latest 64-bit XP.

Simple. Don't buy HP !

Graham

 

[Ken G.]

The answer to most of your questions is ..its the consumers fault . 98%
of consumers want everything for a low price so all the manufacturers
cut every corner they could to lower the prices resulting in low quality
and poor service .

 

[Spehro Pefhany]

I always wanted the following questions answered but never thought of
asking them:

1)Is Sharp Malaysian or Japanese? as most otheir products always said
"made in Malaysia"

It's a Japanese company. Malaysia is the location of at least one of
their assembly plants.

2)Why did Sony,RCA and Zenith tv quality dropped dramatically since
around 1990-3?
3)When the owner of Sony died around 1990-3 why did the accountant get
the corporation?
4)Why did the law in USA for manufacturers (any kind not just
electronics) being responsible for backing their products by parts &
service change from 7 years to 5 then nothing now?,meaning now you can
buy a product with no warranty and when parts are needed "sorry NLA".
5)Why did LG Goldstar decide to place Zenith crt's in many Goldstar
tv's since they bought Zenith from bankruptsy in 1996 or so?
6)I noticed many JVC products have Panasonic parts what is the
relationship?

Panasonic is one of Matsushita's trade names (along with National and
Technics). Matsushita owns a 50% share in JVC (and has since the
1950s), so they should show their preference to components produced by
their corporate overlords.

7)Who invented VHS? Panasonic or JVC? or is it that JVC invented the
tape and Panasonic the machine?

Probably JVC, and it was adoped by their parent company (and a bunch
of other companies) to compete against the Sony Betamax alliance.

8)Why don't manufacturers in USA & Canada provide a large full page
schematic of their tv's & vcr's included in the owner's manual like
many parts of the world?.

They're not user servicable, so no need for a manual. It would just
cost extra money, encourage people to electrocute themselves, and
their survivors might sue.




Best regards,
Spehro Pefhany

 

[[email protected]]

I always wanted the following questions answered but never thought of
asking them:

2)Why did Sony,RCA and Zenith tv quality dropped dramatically since
around 1990-3?

I didnt know that was even possible. (British models will be different
sets to the US ones.)

7)Who invented VHS? Panasonic or JVC? or is it that JVC invented the
tape and Panasonic the machine?

VHS tapes are not an invention, theyre a product design.

8)Why don't manufacturers in USA & Canada provide a large full page
schematic of their tv's & vcr's included in the owner's manual like
many parts of the world?.

that hasnt been done here in a very long time. Its not in manufacturers
interests for several reasons. Theyd far rather people buy replacement
machines that have some repair them, some get electrocuted by them, and
some do such crap repair jobs it undermines their quality image and
gives them additional warranty headaches.


NT

 

[Inty \(BHO!\)]

I am talking about their older units

Malaysia, Japan, Philippines, and many others..

yes they did.
oh..

The links are my signature which state my qualifications so that techs
here know I am one of them and not a garage hack.

all right..
i am a garage hacker

 

[[email protected]]

I always wanted the following questions answered but never thought of
asking them:

4)Why did the law in USA for manufacturers (any kind not just
electronics) being responsible for backing their products by parts &
service change from 7 years to 5 then nothing now?,meaning now you can
buy a product with no warranty and when parts are needed "sorry NLA".
5)Why did LG Goldstar decide to place Zenith crt's in many Goldstar
tv's since they bought Zenith from bankruptsy in 1996 or so?

8)Why don't manufacturers in USA & Canada provide a large full page
schematic of their tv's & vcr's included in the owner's manual like
many parts of the world?.

<snip>

4-There never has been a warranty law in the US. The manufactures
simply have to honor any stated warranty. A select very few U.S.
States have laws on the books that the manufacture must supply repair
parts (or a prorated replacement unit) for up to 7 years, but the laws
have not made any difference. Only one of the laws address the cost of
the parts, but it uses the manufactures suggested retail price for a
basis on the parts price.

5- LG Electronics knew that CRTs were short lived due to the new
technologies being developed. Zenith had several CRT manufacturing
plants already in place, so they used them knowing they would be phased
out in a few short years. It was a simple matter of business. Plus
now LG could control the gun assemblies being used rather than the
cheap China made ones Zenith started using around 94.

8- Manufactures CANNOT by law give schematics or service information to
customers in the users guide or manual. The simple fact of putting a
schematic in the OWNERS manual will keep it from being UL certified for
sale in the USA. Even the European standards for the low voltage
directive include a clause of reasonable misuse or abuse. I would say
that putting a schematic in the users manual would make the user think
they can take the unit apart no matter what warnings are in the manual
or on the unit. I have yet to find any manufacture that will not sell
at reasonable cost to a qualified servicer the service information,
some even provide them for free, Hitachi for one. Realize that many
newer units have boards and proprietary parts that should not be
serviced in the field due to the cost of the equipment and skill levels
required which most shops do not want to afford.

 

[Leonard Caillouet]

4-There never has been a warranty law in the US.

Some States, like MA have laws of this sort, but only a handfull.

I have yet to find any manufacture that will not sell
at reasonable cost to a qualified servicer the service information,
some even provide them for free, Hitachi for one.

Then you have not tried to service many of the newer products. Infocus,
BenQ, Viewsonic, Dell, and many more of the vendors currently selling
consumer products will not sell you parts nor manuals. Hitachi is a very
atypical vendor, providing excellent service support for free to any
qualified (actually, any shop that is a legitimate business, not necesarily
qualified to do very much) servicer. Most other vendors do not supply
training materials beyond their ASCs and many manuals are not reasonably
priced at all. It very much depends on the vendor.

Even many of the traditional TV makers are providing very limited support
for field service on boards that are easily serviced. Sharp and Panasonic,
for instance provide NO SCHEMATIC in the service manual and no parts list
for some power supplies that are easily repaired.

Until servicers and consumers pressure manufacturers, the trend will likely
continue. Gateway, for instance, would not sell part for their PDPs until
just recently. They have changed their tune after many customer complaints
and lawsuits. Even so, their service support is virtually useless, other
than guessing at what board to change.

When the auto service industry began to limit support to independent
servicers, the ASC negotiated with them to solve the problem, avoiding
action in Congress. They took a proactive stance insupport of servicers and
consumers. Too bad NESDA in the USA has amounted to nothing more than a
group of "good ole boys" who get together for a party once a year.

Leonard

 

[Homer J Simpson]

The answer to most of your questions is ..its the consumers fault . 98%
of consumers want everything for a low price so all the manufacturers
cut every corner they could to lower the prices resulting in low quality
and poor service .

That's the retailer's fault. They never show you a good reason to spend more
than the minimum, and when they do try you get the impression that they are
motivated by a bonus and not a desire to help you.

 

[Dave Plowman (News)]

Panasonic is a JVC trade name. They're quite good parts actually.

Think that's the wrong way round. Panasonic is owned by Matsushita, who
took over JVC in the '50s.

 

[Leonard Caillouet]

That's the retailer's fault. They never show you a good reason to spend
more than the minimum, and when they do try you get the impression that
they are motivated by a bonus and not a desire to help you.

Not always true. There are lots of quality dealers out there that
understand the differences between price and value, and between selection
and choice. The consumer demanding more for less, combined with the trend
in retailing toward box-moving effiencies at the expense of value added and
intelligent decision making are BOTH at fault. When consumers demand more,
they generally get it. The success of specialty retailers and custom
installation and integration services is evidence of this. The retail and
service industries in general lack creativity, knowledge, and vision, and
the result is the lowest common denominator. There are notable exceptions,
though they have to be sought out beyond the laundry lists disguised as full
color adds in the Sunday paper.

Leonard

 

[Eeyore]

Think that's the wrong way round. Panasonic is owned by Matsushita, who
took over JVC in the '50s.

The plot thickens.

Graham

 

[Dave Plowman (News)]

The plot thickens.

I always assumed Panasonic was the premium brand of Matsushita. They are
or were heavily into the broadcast market. MII was the rival to Sony
Betacam, and arguably of better quality - so the VHS/Beta situation got
reversed there as Betacam was by far more popular.

 

[Michael A. Terrell]

8- Manufactures CANNOT by law give schematics or service information to
customers in the users guide or manual. The simple fact of putting a
schematic in the OWNERS manual will keep it from being UL certified for
sale in the USA. Even the European standards for the low voltage
directive include a clause of reasonable misuse or abuse. I would say
that putting a schematic in the users manual would make the user think
they can take the unit apart no matter what warnings are in the manual
or on the unit. I have yet to find any manufacture that will not sell
at reasonable cost to a qualified servicer the service information,
some even provide them for free, Hitachi for one. Realize that many
newer units have boards and proprietary parts that should not be
serviced in the field due to the cost of the equipment and skill levels
required which most shops do not want to afford.

The schematics were shipped inside the TV for decades. All UL cares
about is if the set will catch on fire, implode, or tip over. They test
for any reasonable safety fault, nothing more. Be sure not to forget
their high testing fees, of course.

Have you ever met a real, live UL inspector? I have, and all they
were worried about was the paperwork process used by my employer.


--
Service to my country? Been there, Done that, and I've got my DD214 to
prove it.
Member of DAV #85.

Michael A. Terrell
Central Florida

 

[Homer J Simpson]

I always assumed Panasonic was the premium brand of Matsushita.

That's how I remember it - from 40 years ago.

 

[Michael A. Terrell]

I always assumed Panasonic was the premium brand of Matsushita. They are
or were heavily into the broadcast market. MII was the rival to Sony
Betacam, and arguably of better quality - so the VHS/Beta situation got
reversed there as Betacam was by far more popular.

Matsushita came up with the Panasonic name when they entered the US
market, to sound "More American". They felt the use of Matsushita would
hurt sales because it didn't look or sound "American"

--
Service to my country? Been there, Done that, and I've got my DD214 to
prove it.
Member of DAV #85.

Michael A. Terrell
Central Florida