Michael said:
Try They are more likely to be
able to help you.
Hee hee : )
My experience has shown that those "switches" are not worth fooling with.
If it's the plastic-with-black-colored-contact-thing-on-pcb, then opening
them seems to "let the smoke out." Something about the way those keypads
are designed, cleaning them with alcohol or water never seems to return them
to their original working condition. On the other hand, I did fix two
cordless phones that way, and they were fine... in any case, before trying
the ol' screwdriver, try compressing either half of the case between thumb
and forefinger, to see if it opens any. Might be able to determine which
half does what.
When the tech installed my cable modem, he hooked it up using one of those
ethernet --> USB converters. (Blah!) I was able to split it's case with a
pinch of the fingers along the crease line... a little tricky yes, but
definately doable. Might want to have your son give it a try, if he's also
good with his hands.