HP 4MP prniter intermittent paper jam.

[David Farber]

This HP 4MP prints nicely. Intermittently the paper will jam in the
following position:

http://www.pbase.com/image/94020975

http://www.pbase.com/image/94020992

The paper never jams if it is fed through the manual slot. I have exchanged
the oblique roller with one from a working machine and it still jams
intermittently. When the jam does occur, the paper is always stopped in the
same position. There are no unusual noises that accompany the jam. Any ideas
as to the solution to this?

Thanks for your reply.

 

[Tim]

Try installing a repair kit. It contains the rubbers and gears to
service the paper pathway. They are available online at several places.

- Tim -

 

[David Farber]

[email protected] says...

Try installing a repair kit. It contains the rubbers and gears to
service the paper pathway. They are available online at several places.

- Tim -

I've not been able to find a replacement roller assembly. This is the black
rubber roller that feeds the paper into the machine once it has been picked
up by the oblique roller. I tried reconditioning it with some rubber
rejuvenator but it didn't help. I'm going to swap the entire pickup assembly
with my other machine to see if the problem lies in this neighborhood.

Thanks for your reply.

 

[Allodoxaphobia]

This HP 4MP prints nicely. Intermittently the paper will jam in the
following position:

Also,

comp.periphs.printers
comp.sys.hp.hardware

 

[Luc]

There is a screw on the left side of the guide. Remove it and pull
your guide forward to remove it. Gently now as it is only plastic.
Check for any pieces of paper and dust build up. Clead the area and
you will also have the rollers exposed. Clean the rollers while your
at it. Replace the guide and try it again. The HP 4 series were always
a bit touchy when they get dirty. Other than that, they make a nice
print.