K
Kzinti
Due to a series of events that began with a new phone system for
Valentine's Day, my husband and I have just discovered that our
security provider has the ability to dial in to our security system.
It took us a while to figure out what was answering the phone every
second call. When we found that something was answering when we
disconnected the line from our structured wiring junction box, but
nothing was answering when we disconnected at the demarc, we decided
it had to be the alarm system, and, after testing, we found that this
was the case.
A couple of questions regarding this. First, is this a common
practice in the industry? Second, the alarm is answering every second
call - how do I reset/change this so that every other call does not go
to the alarm?
Thanks for any assistance.
Valentine's Day, my husband and I have just discovered that our
security provider has the ability to dial in to our security system.
It took us a while to figure out what was answering the phone every
second call. When we found that something was answering when we
disconnected the line from our structured wiring junction box, but
nothing was answering when we disconnected at the demarc, we decided
it had to be the alarm system, and, after testing, we found that this
was the case.
A couple of questions regarding this. First, is this a common
practice in the industry? Second, the alarm is answering every second
call - how do I reset/change this so that every other call does not go
to the alarm?
Thanks for any assistance.