We recently had some built in cabinetry installed, and while they were installing them, the contactors pulled our motion sensor down to keep from bumping it. They did not write down any notes on how the wires were installed, and now our sensor is not working. Actually, our entire system seems to be down because of this.
The system was working fine until the day they removed it, so I know it does work. I just do not know for sure how to arrange the 4 wires to get the MS working again. I have contacted ADT, our monitoring service, and they tell me it will be a $25 trip charge, plus $95 per 1/2 hour to reconnect. That seems very steep to me, considering that we carry the maintenance option. I would not mind paying the $25, but the extra $95 is just too much.
I don't think this is a really hard thing to do, I just have no experience with it and do not which wire goes where. We have 4 wires, red, black, yellow and green. There are 8 holes where they could go. I can get the red/green light to come on, but the alarm will not sound. So I wonder if there is something other than just the wiring that needs to be done. Maybe some programming in the control panel???
The MS is an Ademco Quest 2235.
Any help will be greatly appreciated, as I really hate to fork out several hundred extra dollars at this time of year, when I just spent a fortune on having custom cabinets installed.
Thanks and Happy Christmas!
LS
The system was working fine until the day they removed it, so I know it does work. I just do not know for sure how to arrange the 4 wires to get the MS working again. I have contacted ADT, our monitoring service, and they tell me it will be a $25 trip charge, plus $95 per 1/2 hour to reconnect. That seems very steep to me, considering that we carry the maintenance option. I would not mind paying the $25, but the extra $95 is just too much.
I don't think this is a really hard thing to do, I just have no experience with it and do not which wire goes where. We have 4 wires, red, black, yellow and green. There are 8 holes where they could go. I can get the red/green light to come on, but the alarm will not sound. So I wonder if there is something other than just the wiring that needs to be done. Maybe some programming in the control panel???
The MS is an Ademco Quest 2235.
Any help will be greatly appreciated, as I really hate to fork out several hundred extra dollars at this time of year, when I just spent a fortune on having custom cabinets installed.
Thanks and Happy Christmas!
LS