Just wanted to intorduce myself and try to get some help diagnosing a faulty product. I hope this is the right place (it is a DAC)
I should say i have never done any elecronics work or soldering before but im pretty fast learner and good with my hands. now let me explain the predicement that has me very upset
I have over the past 5 years been builing a nice HIFI system and yesterday i felt everything was almost exactly where i wanted it. i said to myself "you know, i dont think i need to buy any more hifi stuff"
The next morning as i open my eyes, literally the moment i open them, my DAC goes off and some unusual sounds from the speakers. i turn everything off and disconnect all the leads but Power.
The unit will not power on, and instead makes some "tick tick tick tick" like a spark plug or when you light your gas cooker but quieter.
I have done some digging on this website and it seems there has been success fixing this kind of issue. So, if the warranty doesnt go through (10 months into the 12month warranty) then id like to consider my other options.
I have sent off for a quote to a company that picks up and repairs electronics but I am not expecting that to be cheap.. the unit cost £400 so if its <£100 i probably could justify that but much more and i really cant afford to for a while, and that means no music and thats not acceptable (part of my health condition is to 'relax' and not be stressed and music really helps this / meditation etc) - I use this product 6-18 hours a day sometimes. I was almost brought to tears by its failure
So, if the worst comes to the worst and i cant get it sorted, would you guys and gals be willing to help me get to the bottom of the situation and repair the product myself?
Some more details about the device and my (very amature) diagnosis so far.
I have used my ear to determine the rough location of the ticking, and will try to show a picture of where. The PSU section still warms up (directly in front of where the plug goes)
The ticking now has lessened , very faint now but initialy could be heard clearly (i got a video of it)
I have got a lot of internal pictures of the unit from online but have NOT opened my unit yet for warranty reasons.
Would you think its possible to fix this from what i have said so far or is there no way to know until open? i would like to also if possible make this damaged component or whatever it is not break again after another 12months so if possible replace with a better quality component if available.. but im getting way ahead of myself. let me try to upload some pictures.
I hope these help. I think i would be capable of removing and replacing say the blue 'thing' near the power stage, but i doubt i would even attempt to say replace the ESS or XMOS chip.
I know im reaching here but i really need a lifeline
Thank you for reading my long post.
Regards,
Mark

The last picture that has circles is about where it sounds like the ticking came from... but i could be wrong, it just didnt sound like it came from near the plug side, more toward the middle id say.
I should say i have never done any elecronics work or soldering before but im pretty fast learner and good with my hands. now let me explain the predicement that has me very upset
I have over the past 5 years been builing a nice HIFI system and yesterday i felt everything was almost exactly where i wanted it. i said to myself "you know, i dont think i need to buy any more hifi stuff"
The next morning as i open my eyes, literally the moment i open them, my DAC goes off and some unusual sounds from the speakers. i turn everything off and disconnect all the leads but Power.
The unit will not power on, and instead makes some "tick tick tick tick" like a spark plug or when you light your gas cooker but quieter.
I have done some digging on this website and it seems there has been success fixing this kind of issue. So, if the warranty doesnt go through (10 months into the 12month warranty) then id like to consider my other options.
I have sent off for a quote to a company that picks up and repairs electronics but I am not expecting that to be cheap.. the unit cost £400 so if its <£100 i probably could justify that but much more and i really cant afford to for a while, and that means no music and thats not acceptable (part of my health condition is to 'relax' and not be stressed and music really helps this / meditation etc) - I use this product 6-18 hours a day sometimes. I was almost brought to tears by its failure
So, if the worst comes to the worst and i cant get it sorted, would you guys and gals be willing to help me get to the bottom of the situation and repair the product myself?
Some more details about the device and my (very amature) diagnosis so far.
I have used my ear to determine the rough location of the ticking, and will try to show a picture of where. The PSU section still warms up (directly in front of where the plug goes)
The ticking now has lessened , very faint now but initialy could be heard clearly (i got a video of it)
I have got a lot of internal pictures of the unit from online but have NOT opened my unit yet for warranty reasons.
Would you think its possible to fix this from what i have said so far or is there no way to know until open? i would like to also if possible make this damaged component or whatever it is not break again after another 12months so if possible replace with a better quality component if available.. but im getting way ahead of myself. let me try to upload some pictures.
I hope these help. I think i would be capable of removing and replacing say the blue 'thing' near the power stage, but i doubt i would even attempt to say replace the ESS or XMOS chip.
I know im reaching here but i really need a lifeline
Thank you for reading my long post.
Regards,
Mark









The last picture that has circles is about where it sounds like the ticking came from... but i could be wrong, it just didnt sound like it came from near the plug side, more toward the middle id say.