Fry's/Outpost actually do pay attention to their customers! :-)

[Rich Grise]

I did a lookup on outpost.com, and got an error page, which asked me to
email them.

The following ensued:

<quote>
Hello,

Thank you for contacting Outpost.com.

Thank you for letting us know about this issue. I have notified the
proper personnel to take a better look into this. Thank you for your
time and have a great day.

Please let us know if we can be of further assistance.

Regards,
Jason I

Outpost.com
1-877-OUTPOST (688-7678) - Toll Free
1-860-927-2050
1-860-927-8600 FAX
www.outpost.com <http://www.outpost.com/entry?site=kana:outpost>

Original message follows:
-------------------------

I did a google search on "fry's basic stamp kit",
without the quotes:

http://www.google.com/search?num=50&hl=en&lr=lang_en&ie=ISO-8859-1&safe=
off&q=fry%27s+basic+stamp+kit&btnG=Search
and it sent me to this page:
http://www.outpost.com/product/2579611?site=sr:SEARCH:MAIN_RSLT_PG
which says,
"[image of logo and "Oops!"]

We're sorry, but there has been an error generated
from our server. Please click here to return to
shopping at Outpost.

If you were in the process of checking out, we
suggest that you call our Customer Service (8:00am -
midnight, 7 days per week) to determine the status of
your order. Depending on where you were in the
process, it may have been entered into our system.


1-877-OUTPOST
(1-877-688-7678)
INTL: 1-860-927-2050
[email protected] "

Thanks,
Rich Grise
[real email censored to elude spambots]
<end quote>

To that, I've re-responded:

Please let us know if we can be of further
assistance.

Regards,
Jason I

Actually, the fact that I've been responded to by an
actual human impresses me very much!

I'm going to go tell my USENET pals that Fry's
actually _does_ care about their customers!

Thanks!
Rich
<end of another quote>

So, well, there you are - Any of you who feel like USENET pals
are freely welcome to this information: I release this to the
public domain.

Cheers!
Rich