Fluke 289 data cable to PC problem.

[Jamie]

Is there something that must be done do a Fluke 289 meter to get it
to transmit/Receive data via the optical coupling cable and software
installed that comes with it?

This last week, we tried 3 different meters and none them seem to
respond. The software installs and a new COM port pops up as a FT232
device, which is just a USB to serial converter.. The software sees the
cable with no problems how ever, can not mate up with the meter ?

Is there something that needs to be done in the meter to get it to
link ? or do we have something wrong here?

The laptop that it was tried on is an old one, "ThinkPad" and It only
has 1 USB port (1.x) version.. This same laptop works fine with an
Extech 5 Mhz scope via it's data cable which is a USB and shows as a
serial port as far as I know..

The only part we haven't tried is a different cable, because for
what ever reason, every one that has a 289 in our facility seems to have
lost their cable!

 

[Shaun]

Is there something that must be done do a Fluke 289 meter to get it
to transmit/Receive data via the optical coupling cable and software
installed that comes with it?

This last week, we tried 3 different meters and none them seem to
respond. The software installs and a new COM port pops up as a FT232
device, which is just a USB to serial converter.. The software sees the
cable with no problems how ever, can not mate up with the meter ?

Is there something that needs to be done in the meter to get it to
link ? or do we have something wrong here?

The laptop that it was tried on is an old one, "ThinkPad" and It only
has 1 USB port (1.x) version.. This same laptop works fine with an
Extech 5 Mhz scope via it's data cable which is a USB and shows as a
serial port as far as I know..

The only part we haven't tried is a different cable, because for
what ever reason, every one that has a 289 in our facility seems to have
lost their cable!

Well I'm no expert on the Fluke 289 but it sure looks like a nice meter.

USB only has 4 wires, +5 volts, return, send, receive. Serial has 9 on a
standard COM port.
The solution seems obvious, use a real Serial COM port instead of a USB to
Serial converter.

Shaun

 

[Jamie]

Well I'm no expert on the Fluke 289 but it sure looks like a nice meter.

USB only has 4 wires, +5 volts, return, send, receive. Serial has 9 on a
standard COM port.
The solution seems obvious, use a real Serial COM port instead of a USB to
Serial converter.

Shaun

You don't get it, the cable from Fluke is an integrated Serial to USB
using the standard FT232 converter chip.
I am not using any converters, the cable is a USB on the PC end and
the connected optical head that goes into the meter, which employs a
FT232 chip in it that drives the LED emitter for TX and Photo detector
for the RX end of the serial chip..

This device requires no system drivers because it shows as a serial
port and thus, native to most operating systems out there at the
software level.

Thanks for trying.

 

[ED]

Have you tried Fluke Support:
1(800) 44-FLUKE (1(800) 443-5853)

 

[Martin Riddle]

Is there something that must be done do a Fluke 289 meter to get it
to transmit/Receive data via the optical coupling cable and software
installed that comes with it?

This last week, we tried 3 different meters and none them seem to
respond. The software installs and a new COM port pops up as a FT232
device, which is just a USB to serial converter.. The software sees
the
cable with no problems how ever, can not mate up with the meter ?

Is there something that needs to be done in the meter to get it to
link ? or do we have something wrong here?

The laptop that it was tried on is an old one, "ThinkPad" and It
only
has 1 USB port (1.x) version.. This same laptop works fine with an
Extech 5 Mhz scope via it's data cable which is a USB and shows as a
serial port as far as I know..

The only part we haven't tried is a different cable, because for
what ever reason, every one that has a 289 in our facility seems to
have
lost their cable!

Maybe you have to press and hold button X while turning on, like the
287.

Cheers

 

[Jamie]

Maybe you have to press and hold button X while turning on, like the
287.

Cheers

Hmm, I'll try that monday//