DSC Power832 Help!

[Me]

Hi There,

I just received (used) a DSC Power832 unit with an LCD5501Z32-433 keypad and
some wireless motion sensors and door sensors.

I hardwired the keypad but left the phone line disconnected just in case it
tried to dial out with the previous owners details. I wanted to reset the
unit to factory defaults.

I reset the keypad to factory defaults using the procedure in the manual.
Then the keypad seemed to lockup. Now, even after a power cycle (yes, I
removed the battery too) the trouble light comes on, on the keypad, the time
is shown, but I can't enter anything into the keypad. What did I screw up?
The system also came with a 5400 printer module which was connected, but
after having this problem I tried disconnected it so I could try and isolate
the problem. Any help would be greatly appreciated!

Norm

 

[Frank Olson]

When you first power up the system, do you hear the telephone relay
"clicking" several times? If so, then the panel is "locked". Following the
reset procedure won't work (won't default the installer code). The trouble
light can indicate several things. You'll have to press [*], [2] and tell
us which lights come one.

--
Frank E. Olson
http://www.alt-security-alarms.com
Free listings for qualified industry professionals, dealers & suppliers.
Please visit the unofficial web site to view FAQ and participant
information.

 

[Me]

Well, the panel was fine for a couple of hours -- I was able to default the
LCD keypad, go into program mode, etc.

Pressing * 2 doesn't do anything. This morning, though, I tried entering
program mode and it kind of worked -- I entered * 8 then the original
installer code and it took a few seconds but it did beep and show program on
the LCD panel with the trouble light turned off.

Is it possible for the panel to lock up like that? If so, what do I need to
do to fix that?

Thanks!

When you first power up the system, do you hear the telephone relay
"clicking" several times? If so, then the panel is "locked". Following the
reset procedure won't work (won't default the installer code). The trouble
light can indicate several things. You'll have to press [*], [2] and tell
us which lights come one.

--
Frank E. Olson
http://www.alt-security-alarms.com
Free listings for qualified industry professionals, dealers & suppliers.
Please visit the unofficial web site to view FAQ and participant
information.

Hi There,

I just received (used) a DSC Power832 unit with an LCD5501Z32-433 keypad and
some wireless motion sensors and door sensors.

I hardwired the keypad but left the phone line disconnected just in case it
tried to dial out with the previous owners details. I wanted to reset the
unit to factory defaults.

I reset the keypad to factory defaults using the procedure in the manual.
Then the keypad seemed to lockup. Now, even after a power cycle (yes, I
removed the battery too) the trouble light comes on, on the keypad, the time
is shown, but I can't enter anything into the keypad. What did I screw up?
The system also came with a 5400 printer module which was connected, but
after having this problem I tried disconnected it so I could try and isolate
the problem. Any help would be greatly appreciated!

Norm

 

[Norm]

I just wanted to follow up to say I don't hear any relays clicking
when I power up the panel.

* 2 doesn't do anything on the keypad. I'm not getting anything from
the keypad at all. The clock shows, but pressing anything on it
doesn't do a thing -- no beeps, nothing. At one point this morning I
attempted to key the * 8 installers code to get into program mode and
while I was 'playing' pushing other buttons it seemed to go into
program mode (it showed program on the LCD). I couldn't do anything
else and it eventually went back to only having the clock show and hte
trouble light on.

Norm

When you first power up the system, do you hear the telephone relay
"clicking" several times? If so, then the panel is "locked". Following the
reset procedure won't work (won't default the installer code). The trouble
light can indicate several things. You'll have to press [*], [2] and tell
us which lights come one.

--
Frank E. Olson
http://www.alt-security-alarms.com
Free listings for qualified industry professionals, dealers & suppliers.
Please visit the unofficial web site to view FAQ and participant
information.

Hi There,

I just received (used) a DSC Power832 unit with an LCD5501Z32-433 keypad and
some wireless motion sensors and door sensors.

I hardwired the keypad but left the phone line disconnected just in case it
tried to dial out with the previous owners details. I wanted to reset the
unit to factory defaults.

I reset the keypad to factory defaults using the procedure in the manual.
Then the keypad seemed to lockup. Now, even after a power cycle (yes, I
removed the battery too) the trouble light comes on, on the keypad, the time
is shown, but I can't enter anything into the keypad. What did I screw up?
The system also came with a 5400 printer module which was connected, but
after having this problem I tried disconnected it so I could try and isolate
the problem. Any help would be greatly appreciated!

Norm

 

[Jim Rojas]

Try pressing #, then 1, you may have programmed the keypad to another
partition.

If this works, imeadiately go into programming and set the keypad to the
proper partition. If all else fails, give me a call.

Jim Rojas
(813) 886-7850

I just wanted to follow up to say I don't hear any relays clicking
when I power up the panel.

* 2 doesn't do anything on the keypad. I'm not getting anything from
the keypad at all. The clock shows, but pressing anything on it
doesn't do a thing -- no beeps, nothing. At one point this morning I
attempted to key the * 8 installers code to get into program mode and
while I was 'playing' pushing other buttons it seemed to go into
program mode (it showed program on the LCD). I couldn't do anything
else and it eventually went back to only having the clock show and hte
trouble light on.

Norm

"Frank Olson" <[email protected]> wrote in

When you first power up the system, do you hear the telephone relay
"clicking" several times? If so, then the panel is "locked". Following the
reset procedure won't work (won't default the installer code). The trouble
light can indicate several things. You'll have to press [*], [2] and tell
us which lights come one.

--
Frank E. Olson
http://www.alt-security-alarms.com
Free listings for qualified industry professionals, dealers & suppliers.
Please visit the unofficial web site to view FAQ and participant
information.

Hi There,

I just received (used) a DSC Power832 unit with an LCD5501Z32-433

keypad
and

some wireless motion sensors and door sensors.

I hardwired the keypad but left the phone line disconnected just in

case
it

tried to dial out with the previous owners details. I wanted to reset the
unit to factory defaults.

I reset the keypad to factory defaults using the procedure in the manual.
Then the keypad seemed to lockup. Now, even after a power cycle (yes, I
removed the battery too) the trouble light comes on, on the keypad,

the
time

is shown, but I can't enter anything into the keypad. What did I

screw
up?

The system also came with a 5400 printer module which was connected, but
after having this problem I tried disconnected it so I could try and isolate
the problem. Any help would be greatly appreciated!

Norm

 

[Me]

Ok, I did something right Thanks Jim --

I seem to be into the system now -- pressing # 1 got me into something that
shows O P E N and then numbers 1 through 8 (I think).

I try to go into program mode -- * 8 and my installers code but it gives me
a long beep. It's possible that I was successful in resetting the panel to
factory defaults earlier. Does the installer code stay the same or does it
default to a factory default? If so, what would that be (doh, suppose I
should have tried and figured that out before resetting it...)?

Pressing * 2 now gives me the numbers 1 3 8.

Thanks again Jim!

Norm

Try pressing #, then 1, you may have programmed the keypad to another
partition.

If this works, imeadiately go into programming and set the keypad to the
proper partition. If all else fails, give me a call.

Jim Rojas
(813) 886-7850

I just wanted to follow up to say I don't hear any relays clicking
when I power up the panel.

* 2 doesn't do anything on the keypad. I'm not getting anything from
the keypad at all. The clock shows, but pressing anything on it
doesn't do a thing -- no beeps, nothing. At one point this morning I
attempted to key the * 8 installers code to get into program mode and
while I was 'playing' pushing other buttons it seemed to go into
program mode (it showed program on the LCD). I couldn't do anything
else and it eventually went back to only having the clock show and hte
trouble light on.

Norm

"Frank Olson" <[email protected]> wrote in

Following

the

reset procedure won't work (won't default the installer code). The trouble
light can indicate several things. You'll have to press [*], [2] and tell
us which lights come one.

--
Frank E. Olson
http://www.alt-security-alarms.com
Free listings for qualified industry professionals, dealers & suppliers.
Please visit the unofficial web site to view FAQ and participant
information.


Hi There,

I just received (used) a DSC Power832 unit with an LCD5501Z32-433 keypad
and
some wireless motion sensors and door sensors.

I hardwired the keypad but left the phone line disconnected just in case
it
tried to dial out with the previous owners details. I wanted to

reset

the

(yes,

I

 

[Jim Rojas]

Try 5010, or whatever installer code you have on file.

Jim Rojas

Ok, I did something right Thanks Jim --

I seem to be into the system now -- pressing # 1 got me into something that
shows O P E N and then numbers 1 through 8 (I think).

I try to go into program mode -- * 8 and my installers code but it gives me
a long beep. It's possible that I was successful in resetting the panel to
factory defaults earlier. Does the installer code stay the same or does it
default to a factory default? If so, what would that be (doh, suppose I
should have tried and figured that out before resetting it...)?

Pressing * 2 now gives me the numbers 1 3 8.

Thanks again Jim!

Norm

Try pressing #, then 1, you may have programmed the keypad to another
partition.

If this works, imeadiately go into programming and set the keypad to the
proper partition. If all else fails, give me a call.

Jim Rojas
(813) 886-7850

I just wanted to follow up to say I don't hear any relays clicking
when I power up the panel.

* 2 doesn't do anything on the keypad. I'm not getting anything from
the keypad at all. The clock shows, but pressing anything on it
doesn't do a thing -- no beeps, nothing. At one point this morning I
attempted to key the * 8 installers code to get into program mode and
while I was 'playing' pushing other buttons it seemed to go into
program mode (it showed program on the LCD). I couldn't do anything
else and it eventually went back to only having the clock show and hte
trouble light on.

Norm

"Frank Olson" <[email protected]> wrote in

When you first power up the system, do you hear the telephone relay
"clicking" several times? If so, then the panel is "locked".

Following

the
reset procedure won't work (won't default the installer code). The trouble
light can indicate several things. You'll have to press [*], [2]

and
tell

us which lights come one.

--
Frank E. Olson
http://www.alt-security-alarms.com
Free listings for qualified industry professionals, dealers & suppliers.
Please visit the unofficial web site to view FAQ and participant
information.


Hi There,

I just received (used) a DSC Power832 unit with an LCD5501Z32-433 keypad
and
some wireless motion sensors and door sensors.

I hardwired the keypad but left the phone line disconnected just

in
case

it
tried to dial out with the previous owners details. I wanted to

reset

the
unit to factory defaults.

I reset the keypad to factory defaults using the procedure in the manual.
Then the keypad seemed to lockup. Now, even after a power cycle

(yes,

I
removed the battery too) the trouble light comes on, on the

keypad,
the

time
is shown, but I can't enter anything into the keypad. What did I screw
up?
The system also came with a 5400 printer module which was

connected,
but

after having this problem I tried disconnected it so I could try and
isolate
the problem. Any help would be greatly appreciated!

Norm

 

[J. Stevens]

Get a PC link cable. I connects from the serial port on your PC to a header
on the 5010 board version 2.
js

Thanks -- I'm just sitting and actually reading the installation manual
(shocker!) and filling out the programming sheets.

I plan on getting this setup monitored so the company I'm setting this up
with will come in and check all the programming anyways. I also got the
printer module and plan on connecting it to my home automation setup so that
I can program some options when certain events trigger.

Question -- is there a way to do local downloading to this panel? Similar
to Compass and First Alert (but hopefully a little more user friendly!). Is
it difficult to get the software and/or connect to the panel with a PC?

Norm

I am glad to be of assistance once again. If you get stuck, send me an email
with your telephone number with the best time to reach you.

Jim Rojas

or
does suppose

keypad

to

the
proper partition. If all else fails, give me a call.

Jim Rojas
(813) 886-7850


I just wanted to follow up to say I don't hear any relays clicking
when I power up the panel.

* 2 doesn't do anything on the keypad. I'm not getting anything
from
the keypad at all. The clock shows, but pressing anything on it
doesn't do a thing -- no beeps, nothing. At one point this morning
I
attempted to key the * 8 installers code to get into program mode
and
while I was 'playing' pushing other buttons it seemed to go into
program mode (it showed program on the LCD). I couldn't do anything
else and it eventually went back to only having the clock show and
hte
trouble light on.

Norm

in
message

When you first power up the system, do you hear the telephone
relay
"clicking" several times? If so, then the panel is "locked".
Following
the
reset procedure won't work (won't default the installer code).
The
trouble
light can indicate several things. You'll have to press

[*],
[2]

and
tell
us which lights come one.

--
Frank E. Olson
http://www.alt-security-alarms.com
Free listings for qualified industry professionals, dealers &
suppliers.
Please visit the unofficial web site to view FAQ and participant
information.


Hi There,

I just received (used) a DSC Power832 unit with an
LCD5501Z32-433
keypad
and
some wireless motion sensors and door sensors.

I hardwired the keypad but left the phone line

disconnected
just

in
case
it
tried to dial out with the previous owners details. I

wanted

to
reset
the
unit to factory defaults.

I reset the keypad to factory defaults using the procedure in
the
manual.
Then the keypad seemed to lockup. Now, even after a power cycle
(yes,
I
removed the battery too) the trouble light comes on, on the
keypad,
the
time
is shown, but I can't enter anything into the keypad.

What
did

I
screw
up?
The system also came with a 5400 printer module which was
connected,
but
after having this problem I tried disconnected it so I

could
try

and
isolate
the problem. Any help would be greatly appreciated!

Norm

 

[Mike Dupre]

I've got 2 of those sets I never use anymore, make me an offer.

Get a PC link cable. I connects from the serial port on your PC to a header
on the 5010 board version 2.
js

Thanks -- I'm just sitting and actually reading the installation manual
(shocker!) and filling out the programming sheets.

I plan on getting this setup monitored so the company I'm setting this up
with will come in and check all the programming anyways. I also got the
printer module and plan on connecting it to my home automation setup so that
I can program some options when certain events trigger.

Question -- is there a way to do local downloading to this panel? Similar
to Compass and First Alert (but hopefully a little more user friendly!). Is
it difficult to get the software and/or connect to the panel with a PC?

Norm

with

a keypad

on

it

doesn't do a thing -- no beeps, nothing. At one point this
morning
I
attempted to key the * 8 installers code to get into program mode
and
while I was 'playing' pushing other buttons it seemed to go into
program mode (it showed program on the LCD). I couldn't do
anything
else and it eventually went back to only having the clock

show
and

hte
trouble light on.

Norm

When you first power up the system, do you hear the telephone
relay
"clicking" several times? If so, then the panel is "locked".
Following
the
reset procedure won't work (won't default the installer code).
The
trouble
light can indicate several things. You'll have to press [*],
[2]
and
tell
us which lights come one.

dealers

& procedure
in

 

[Mike Dupre]

I've got 2 of those sets I never use anymore, make me an offer.

Get a PC link cable. I connects from the serial port on your PC to a header
on the 5010 board version 2.
js

Thanks -- I'm just sitting and actually reading the installation manual
(shocker!) and filling out the programming sheets.

I plan on getting this setup monitored so the company I'm setting this up
with will come in and check all the programming anyways. I also got the
printer module and plan on connecting it to my home automation setup so that
I can program some options when certain events trigger.

Question -- is there a way to do local downloading to this panel? Similar
to Compass and First Alert (but hopefully a little more user friendly!). Is
it difficult to get the software and/or connect to the panel with a PC?

Norm

with

a keypad

on

it

doesn't do a thing -- no beeps, nothing. At one point this
morning
I
attempted to key the * 8 installers code to get into program mode
and
while I was 'playing' pushing other buttons it seemed to go into
program mode (it showed program on the LCD). I couldn't do
anything
else and it eventually went back to only having the clock

show
and

hte
trouble light on.

Norm

When you first power up the system, do you hear the telephone
relay
"clicking" several times? If so, then the panel is "locked".
Following
the
reset procedure won't work (won't default the installer code).
The
trouble
light can indicate several things. You'll have to press [*],
[2]
and
tell
us which lights come one.

dealers

& procedure
in

 

[Norm]

I have the pinouts for the cable and since computers is my business the
cable itself would take about 5 minutes for me to construct -- it's the
software I don't have access to. At least not until I decide to get serious
about doing security systems and home automation for other people and get a
dealers license.

I've got 2 of those sets I never use anymore, make me an offer.

Get a PC link cable. I connects from the serial port on your PC to a header
on the 5010 board version 2.
js
so
that friendly!).
Is with

but

it

gives
me
a long beep. It's possible that I was successful in resetting the
panel
to
factory defaults earlier. Does the installer code stay the

same
or

does
it
default to a factory default? If so, what would that be (doh,
suppose
I
should have tried and figured that out before resetting it...)?

Pressing * 2 now gives me the numbers 1 3 8.

Thanks again Jim!

Norm



Try pressing #, then 1, you may have programmed the keypad to
another
partition.

If this works, imeadiately go into programming and set the keypad
to
the
proper partition. If all else fails, give me a call.

Jim Rojas
(813) 886-7850


I just wanted to follow up to say I don't hear any relays
clicking
when I power up the panel.

* 2 doesn't do anything on the keypad. I'm not getting anything
from
the keypad at all. The clock shows, but pressing anything

on

it
doesn't do a thing -- no beeps, nothing. At one point this
morning
I
attempted to key the * 8 installers code to get into program
mode
and
while I was 'playing' pushing other buttons it seemed to

go
into

program mode (it showed program on the LCD). I couldn't do
anything
else and it eventually went back to only having the clock show
and
hte
trouble light on.

Norm

"Frank Olson"

wrote
in
message

When you first power up the system, do you hear the telephone
relay
"clicking" several times? If so, then the panel is "locked".
Following
the
reset procedure won't work (won't default the installer code).
The
trouble
light can indicate several things. You'll have to press [*],
[2]
and
tell
us which lights come one.

dealers

&
suppliers.
Please visit the unofficial web site to view FAQ and
participant
information.



Hi There,

I just received (used) a DSC Power832 unit with an
LCD5501Z32-433
keypad
and
some wireless motion sensors and door sensors.

I hardwired the keypad but left the phone line disconnected
just
in
case
it
tried to dial out with the previous owners details. I
wanted
to
reset
the
unit to factory defaults.

I reset the keypad to factory defaults using the procedure
in
the
manual.
Then the keypad seemed to lockup. Now, even after a power
cycle
(yes,
I
removed the battery too) the trouble light comes on,

on
the

keypad,
the
time
is shown, but I can't enter anything into the keypad. What
did
I
screw
up?
The system also came with a 5400 printer module which was
connected,
but
after having this problem I tried disconnected it so I could
try
and
isolate
the problem. Any help would be greatly appreciated!

Norm

 

[Norm]

Just wanted to thank everyone for the help. I got my system in, and the
wireless devices properly enrolled and tested. I think I need a few more
universal wireless devices for a patio door and a couple of living room
windows. I have motions there now but that doesn't help when we are in STAY
mode.

Now I think I'll get the 5400 printer module setup and actually attach the
siren. I'm almost ready to call for the inspection prior to monitoring...

Norm

I've got 2 of those sets I never use anymore, make me an offer.

Get a PC link cable. I connects from the serial port on your PC to a header
on the 5010 board version 2.
js
so
that friendly!).
Is with

but

it

gives
me
a long beep. It's possible that I was successful in resetting the
panel
to
factory defaults earlier. Does the installer code stay the

same
or

does
it
default to a factory default? If so, what would that be (doh,
suppose
I
should have tried and figured that out before resetting it...)?

Pressing * 2 now gives me the numbers 1 3 8.

Thanks again Jim!

Norm



Try pressing #, then 1, you may have programmed the keypad to
another
partition.

If this works, imeadiately go into programming and set the keypad
to
the
proper partition. If all else fails, give me a call.

Jim Rojas
(813) 886-7850


I just wanted to follow up to say I don't hear any relays
clicking
when I power up the panel.

* 2 doesn't do anything on the keypad. I'm not getting anything
from
the keypad at all. The clock shows, but pressing anything

on

it
doesn't do a thing -- no beeps, nothing. At one point this
morning
I
attempted to key the * 8 installers code to get into program
mode
and
while I was 'playing' pushing other buttons it seemed to

go
into

program mode (it showed program on the LCD). I couldn't do
anything
else and it eventually went back to only having the clock show
and
hte
trouble light on.

Norm

"Frank Olson"

wrote
in
message

When you first power up the system, do you hear the telephone
relay
"clicking" several times? If so, then the panel is "locked".
Following
the
reset procedure won't work (won't default the installer code).
The
trouble
light can indicate several things. You'll have to press [*],
[2]
and
tell
us which lights come one.

dealers

&
suppliers.
Please visit the unofficial web site to view FAQ and
participant
information.



Hi There,

I just received (used) a DSC Power832 unit with an
LCD5501Z32-433
keypad
and
some wireless motion sensors and door sensors.

I hardwired the keypad but left the phone line disconnected
just
in
case
it
tried to dial out with the previous owners details. I
wanted
to
reset
the
unit to factory defaults.

I reset the keypad to factory defaults using the procedure
in
the
manual.
Then the keypad seemed to lockup. Now, even after a power
cycle
(yes,
I
removed the battery too) the trouble light comes on,

on
the

keypad,
the
time
is shown, but I can't enter anything into the keypad. What
did
I
screw
up?
The system also came with a 5400 printer module which was
connected,
but
after having this problem I tried disconnected it so I could
try
and
isolate
the problem. Any help would be greatly appreciated!

Norm