Digital Cable "Box", Service Mode

[Brad]

Hi,

Recently I had trouble with my digital cable "box" (Motorola from Comcast)
and a service man came. Unfortunately, I didn't see everything he did, but
when I came in the room, he had a service mode menu display on the
TV. I am familiar with service mode menus in televisions which require a
certain sequence of key presses to access.

Does anyone know how to access the service mode menu of the Motorola
digital cable box?

Thanks in advance, Brad

Before you type your password, credit card number, etc.,
be sure there is no active keystroke logger (spyware) in your PC.

 

[AJ]

Another method of getting into some of the adjustments is to press the Menu
key twice. Select Setup option, then select the particular adjustments you
care to modify. Suggest making notes of the original settings so you can
revert to them if necessary. Another recommended technique is power off the
catv box, hold down menu button on box while pressing power button on box.