Better Business Bureau reports more detailed!!

[Frank Olson]

Check it out...
http://www.clearwater.bbb.org/commonreport.html?bid=41001663


--
Frank Olson
http://www.yoursecuritysource.com
Free listings for qualified dealers and industry professionals
You can read the ASA FAQ at
http://www.yoursecuritysource.com/asafaq.htm

 

[G. Morgan]

alt.security.alarms

Check it out...
http://www.clearwater.bbb.org/commonreport.html?bid=41001663

Bass Home Electronics
4883 Fallcrest Cir
Sarasota, FL 34233
Number of complaints processed by the BBB in the last 36 months: 4
Number of complaints processed by the BBB in the last 12 months: 3

*That is ridiculous*



Let's look at ADT's :
-------------------------------------------------------------------
ADT Security Systems
5471 W Waters Ave Ste 1000
Tampa, FL 33634-1205

Based on BBB files, this company has a satisfactory record with the
Bureau. One complaint has been processed by the Bureau in its
three-year reporting period. The complaint was resolved.


I bet ADT does 50,000 % more business than fat-ass, and they only
managed ONE complaint.


Bass is not only a despicable person, he's also a deplorable
businessman.


-Graham

Remove the 'snails' from my email

 

[Mark Leuck]

alt.security.alarms




Bass Home Electronics
4883 Fallcrest Cir
Sarasota, FL 34233
Number of complaints processed by the BBB in the last 36 months: 4
Number of complaints processed by the BBB in the last 12 months: 3

*That is ridiculous*

What exactly are the complaints?

 

[G. Morgan]

alt.security.alarms

What exactly are the complaints?

Too damn lazy to look at the link yourself?

Complaints Concerning

Repair/Service Issues - (1)
Number in the last 12 months (0)
Outcome of all complaints -
Resolved (1)


Refund Issues - (2)
Number in the last 12 months (2)
Outcome of all complaints -
Resolved (2)


Customer Service - (1)
Number in the last 12 months (1)
Outcome of all complaints -
Resolved (1)



-Graham

Remove the 'snails' from my email

 

[Mark Leuck]

alt.security.alarms



Too damn lazy to look at the link yourself?

Complaints Concerning

Repair/Service Issues - (1)
Number in the last 12 months (0)
Outcome of all complaints -
Resolved (1)


Refund Issues - (2)
Number in the last 12 months (2)
Outcome of all complaints -
Resolved (2)


Customer Service - (1)
Number in the last 12 months (1)
Outcome of all complaints -
Resolved (1)



-Graham

You didn't answer my question

 

[G. Morgan]

alt.security.alarms

You didn't answer my question

What? Am I supposed to know who the complainants are, and what
specifically they complained about? I don't.

Four complaints in three years is piss-poor performance. The fact
that people have to resort to the BBB to get recompense from this
clown is unfortunate. Any respectable business person would take care
of customer grievances well before they escalate to that.


-Graham

Remove the 'snails' from my email

 

[Mark Leuck]

alt.security.alarms



What? Am I supposed to know who the complainants are, and what
specifically they complained about? I don't.

You just answered my question, you don't know

Four complaints in three years is piss-poor performance. The fact
that people have to resort to the BBB to get recompense from this
clown is unfortunate. Any respectable business person would take care
of customer grievances well before they escalate to that.


-Graham

People can also resort to the BBB even when they didn't buy product if you
know what I mean

The ADT reference could also be bogus, it doesn't mean they are better or
worse than another company it just means someone complained to the BBB,
could be countless others that didn't

 

[G. Morgan]

alt.security.alarms

You just answered my question, you don't know

People can also resort to the BBB even when they didn't buy product if you
know what I mean

I know what you're hinting at. The thing is, the complaints were
*resolved*. That leads one to believe the company in question
acknowledged a legitimate customer. If some guy in lets say... New
Jersey, decided to make a false complaint and was never a customer the
Bureau would certainly not list it.

The ADT reference could also be bogus, it doesn't mean they are better or
worse than another company it just means someone complained to the BBB,
could be countless others that didn't

??? What ????

So you're saying the ADT customers don't know about the BBB, or what,
they are more "easy going" than the Bass-Home clientele? Or do you
just like playing devils advocate?




-Graham

Remove the 'snails' from my email

 

[Mark Leuck]

alt.security.alarms



I know what you're hinting at. The thing is, the complaints were
*resolved*. That leads one to believe the company in question
acknowledged a legitimate customer. If some guy in lets say... New
Jersey, decided to make a false complaint and was never a customer the
Bureau would certainly not list it.

How would the BBB know he was a customer or not?

??? What ????

So you're saying the ADT customers don't know about the BBB, or what,
they are more "easy going" than the Bass-Home clientele? Or do you
just like playing devils advocate?

No I'm saying a lot of people don't complain to the BBB no matter what

 

[jackcsg]

If the BBB did their actual job, it would be a reliable service. They
shouldn't hide anything from either the consumer, or the business accused.

Something like this:
http://www.ripoffreport.com/

The Better Business Bureau is a complete waste of everyone's time, and
money.

Jack

 

[Mark Leuck]

If the BBB did their actual job, it would be a reliable service. They
shouldn't hide anything from either the consumer, or the business accused.

Something like this:
http://www.ripoffreport.com/

That page is meaningless, complaints that are not researched or verified,
anyone can post whatever they want

 

[Frank Olson]

That page is meaningless, complaints that are not researched or verified,
anyone can post whatever they want

Goofy Muderator!!! Are you listening??? )

 

[mikey]

That page is meaningless, complaints that are not researched or verified,
anyone can post whatever they want

they may have had good intentions in the beginning but nobody does anything
for nothing (except the alarm business of course)
http://www.ripoffreport.com/revengead.htm

 

[jackcsg]

Just like the Better Business Bureau. Meaningless.